Easy to use, convenient, patients like it, HIPPA compliant.

The best product out there for review management and communication.

My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google.

Doctible has assisted us in delivering a higher level of service while also helping us to increase revenue.

Hand feeds you opportunities for service recovery. EXTREMELY fast  customer support that is friendly and courteous.

Overall, Doctible has been a great review generating software for our clinic and we are happy with the product.

Everyone we have worked with has been very responsive and so helpful. We recently worked on a project with Doctible to customize our Chatbot and we are very satisfied with the final product.

Overall experience is great. Like I said before Customer service is alway quick to answer questions or help with a problem and makes communicating with patients easy.

This software boosted our online reviews to the top of all review lists. We loved how this was able to transform our online presence.

The lack of sync with our PMS--we are having to send doctible notices manually.

Horrible and still bad, but you signed and they don't care that they don't have all the features, that they have.

Very impressed with their progression over the years - the competitive price and the amazing customer service. I have offered many times to work there.

You can customize the message and so much more. They have been so kind and helpful through all aspects of integration and after.

What i like most about this software is how easy it is to use. It is also quick and easy to send to patients.

The software is super easy learn but also easy to use. The online website allows the consumer to have online assistants with the chat option.

I have received wonderful customer support with any questions I have had. I highly recommend Doctible.

Doctible has provided an excellent return on investment. The positive Google reviews are money.

It is really great how automated the service is and how easy the feedback is to get and integrate to all of our social media.

The only con I have (and its not even really a con) is that the people that do not have a Google or Facebook account have no where to leave reviews.

The easy to use software and instant communication with our patients has been fantastic. In the current society environment, clear communication with our patients is a must.

People would only leave stars and no comments. But that is the users fault not the programs I guess.

Overall, i've seen a great improvement on the amount of reviews we receive weekly. Definitely something that is worth celebrating.

THIS HAS GENERATED SO MANY ONLINE LEADS FOR US. AND TO SEE THE BEAUTIFUL FEEDBACK OUR PATIENTS HAVE FOR US IS IN ITSELF SUCH A GREAT Tool.

This software is incredibly easy to use, it's fast and effective - the price is SO extremely low compared to the value of the product.

Patients love it, reviews are great, the texting has made confirming appointments so much quicker.

Simplicity of initial set up and integration. Excellent Customer Service.

I love that it's easy for the patients and the practitioner. I love that it links right into making us more popular on Google.

It is easy to set up and user friendly. Price is better than competition.

It is easy and I like getting  feedback and the customer service is great.

They also have excellent email and phone follow up for questions that required additional research.

This enables us to know what we are doing well, but more importantly where we can improve. By knowing what we can do better, it allows us to delivery a higher level of care and service in real time.

Excellent customer service love this product and all it does for us.

They prove it works and you stay on board because it does. The software is very user friendly, big buttons and clean interface.

This is by far our favorite dental practice management software, and we use and support all of them. The cost is fair as well.

Best of all, their customer service is easily reachable by several different options and is fast and fantastic.

I would definitely recommend this software. I know that is integrated quite easily with our existing digital xray system though I was not involved in getting that set up.

This software is not easy to use or user-friendly, it's  a little frustrating if you have to switch screens and remember info from other areas, X-rays are not transferable.

Great relationship with many support people, who are more than willing to deal with my many, many calls.

One of the things we love most about Open Dental is how customizable it is. In so many areas of the software, we can make it look and feel exactly how we want.

I found it very interesting,  useful and worth. It is apt and can be recommended to colleagues.

It is the best and easiest dental software that you will ever use.

I can't think of any problems other than our particular doctor did not provide training. I am not sure if Open Dental providers training.

Flexible, has many features that usually cost a lot more, time-saving, paperless, great ability to customize reports.

The ease of use and support people. I've never had an issue that couldn't be resolved, one way or another.

I like the ease-of-use and the lack of monthly recurring costs. Open Dental is actually very powerful, and other software can be integrated within.

Open Dental is an amazing piece of software, with excellent support and customization.

Open Dental has so many great features. There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable.

User friendly , great price , easy to use , full integration with other software.

You can run a Query (custom report) for just about any possible scenario, and save it as a favorite for future use.

They spent hours remotely working on my machine and escalated it to their top techies. And it was really a problem with Windows  not  Open Dental that caused the problem.

I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand.

My overall experience with Open Dental has been great. The software is easy to use and reliable.

You never hear about this with any company, but this company is great at answering questions.

It's incredibly user friendly, between the customer support team, online manual, and YouTube video tutorials, you'll feel like a pro in no time at all.

Overall, excellent experience with Open Dental. The clean and user-friendly platform makes it easy to use and implement.

US Dollar

Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicate with patients via text, website messenger, and other methods. It is suitable for medical, dental, optometry, chiropractic, and physical therapy practices. The platform provides a virtual waiting room that can be used to screen patients and streamline contactless check-in processes. 

With Doctible, practice staff can utilize automated appointment reminders to save time and prevent no-shows. The platform also includes patient recall technology that monitors visit history and automatically reminds patients to book an appointment via SMS or email. Additionally, Doctible offers online scheduling capabilities for websites, allowing patients to schedule appointments at any time. Other features include email campaigns, reputation and review management, digital intake forms, and more.

Pricing information is provided on request by Doctible. Support is provided via an online support portal and other resources. 

LongDescription

Shortcodes

Messaging

Automated Responses

Rescheduling

Mass Texting

SEO Management

HIPAA Compliant

Brand Tracking

Scheduled Messaging

Sentiment Analysis

Confirmation/Reminders

Review Generation

SMS Reminders

Recurring Appointments

Calendar Management

2-Way Messaging

Payment Reminders

Contact Management

Email Marketing

Social Media Monitoring

Mobile Keywords

Real-Time Notifications

Message Personalization

Review Monitoring

Activity Dashboard

Alerts/Notifications

Online Booking

Reminders

Chat/Messaging

Customizable Templates

Response Management

Interaction Tracking

Ratings / Reviews

Alerts/Escalation

Reporting/Analytics

Contact Database

Appointment Management

Customer History

Gamification

Appointment Scheduling

Live Chat

Campaign Management

Patient Engagement

Dental Practice Management

Mobile Alerts

SMS Messaging

Data Import/Export

Two-Way Communication

Email Reminders

Real-Time Updates

Website Integration

Availability Management

Calendar Sync

Third-Party Integrations

Activity Tracking

Communication Management

Customer Database

Scheduling

Booking Management

Automated Scheduling

Web Forms

Client Management

Patient Intake

Engagement Tracking

Surveys & Feedback

Template Management

Customer Experience Management

Review Sharing

Customer Segmentation

Customizable Fields

Landing Pages/Web Forms

SMS Marketing

Reputation Management

For Healthcare

Data Security

Contact Doctible for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Doctible

Live Online

Documentation

Open Dental is a robust practice management software that is suitable for single offices or multi-clinic locations. 
Open Dental is separated into seven modules: Appointments, Family, Account, Treatment Plan, Chart, Imaging, and Manage. 
Schedule and manage appointments using the Appointments Module. Fill gaps in the schedule using Appointment Lists such as Recall, Confirmations, ASAP and more. The Appointments Module can be customized for your scheduling needs, by creating operatories, setting provider availability, allowing block scheduling, and more. 
Set patient and insurance information in the Family Module. Determine insurance plan types (such as in-network or out-of-network), enter plan benefits and frequency limitations, and track insurance usage history. 
Manage patient balances and send claims in the Account Module. Open Dental’s integration with multiple clearinghouses allows a seamless claims process. Take payments with an integrated payment processor for a smooth transaction. Create Payment Plans to offer and track repayment agreements. 
Determine estimated costs for patient using the Treatment Plan Module. Send preauthorizations to determine accurate estimates. Prioritize treatment and offer multiple treatment options. 
Chart existing and needed procedures in the Chart Module. Quickly enter treatment with custom Procedure Buttons, view changes over time in the 3D Graphical Tooth Chart, enter Procedure Notes and general patient notes in the Progress Notes.
Take radiographs and store patient pictures and documents in the Imaging Module. Create mounts and use a compatible sensor to generate patient x-rays and intraoral images. 
Handle miscellaneous office processes in the Manage Module, including Time Card management, Tasks, Practice Accounting, Deposits, and more.
In addition to the seven modules, Open Dental offers customized reporting, eServices for patient communication (e.g., 2-way texting, online scheduling, mobile access, etc.), patient forms that can be tailored to the practice and filled digitally, additional third-party integrations, and so much more.
Open Dental is compatible with Windows devices and can be configured on Linux servers. Our Support team is available 7 days a week to answer your questions and assist with the program. 

Doctible vs Open Dental

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