EXACT

RATING:

4.3

(16)

About EXACT

EXACT by Software of Excellence is an on-premise practice management solution for dental offices of all sizes and specialties. It offers electronic health record (EHR), clinical charting, billing, patient scheduling and digital imaging functionalies to the users. Automated short message service (SMS) replies and reminders are part of EXACT’s patient scheduling functionalities. These can be used to send patients recall messages or promotional offers such as discounts on services in order to help rebook short-notice cancellations. The solution's digital appointment book automatically stores responses from patients. EXACT's online booking module enables new and existing patients to schedule appointments. Employees can control the solution settings to select which...

EXACT Pricing

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

Not Available

Appointment book
Slide 1 of 4

EXACT Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

3.5

Functionality

4.5

Most Helpful Reviews for EXACT

1 - 5 of 15 Reviews

Mowafaq

Medical Practice, 51-200 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Best Dental Software

Thank SOEI for your ongoing support of our clinic. We appreciate all your help.

PROS

I find EXACT quite easy to use. Very intuitive. I enjoy using its basic and add-on features. They make my daily practice so much better.

CONS

There are a few things for EXACT to work on such as update OHSA forms (which I believe are already done in the new version).

laura

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2018

Superb in every way!

PROS

its ease of use support given ability to track everything in your practice reports that can be run

CONS

is so sophisticated that its hard to be using all of its functionality to the max - it offers so much that we could employ one person just to keep up!

Hans

Management Consulting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

Reliable accounting software with an outdated interface

For small business running on a subscription business model it is an easy to use accounting software

PROS

Reliable software Relatively easy to use

CONS

Old fashioned interface Some functionalities are outdated and not very user friendly, but it works.

Reason for choosing EXACT

Ease of use

Reasons for switching to EXACT

No analytical accounting. No subscription feautures?

Frank

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2017

Very easy to use, especially on the menus and flexibility.

PROS

It's ease to use graphically, update on ACC and DHB more frequently, makes the claims very easy to do and almost immediate support.

CONS

Expensive on support on monthly charges, would be better if we use less and could have discounted price.

Daniel

Medical Practice, 11-50 employees

Used daily for less than 12 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Breathe of fresh air

PROS

We start as R4 and recently changed to EXACT (past 6 month) and it has literally changed everything. Customer support has been sensational - we were slightly worried at first having been on R4 for years, and I know EXACT is very different but we haven't looked back since, a little hiccup here and there in the data migration but we're already seeing improved business outcomes, really has been great. Highly recommend

CONS

More pricey than competitors but it literally makes up for that in business results. You get what you pay for.