--- title: "Maxident Software Reviews, Demo & Pricing - 2026" description: "Review of Maxident Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/maxim-software-maxident-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / Maxident Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/maxim-software-maxident-profile/reviews/) # Maxident Review From CA$199.95/month Free version Free trial 1 plan Wondering if Maxident is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Maxident 4.2 [(25)](https://www.softwareadvice.com/dental/maxim-software-maxident-profile/reviews/) Pricing Starting at CA$199.95 flat rate per month ### About Maxident MaxiDent is an integrated suite of dental products that enables providers to manage all aspects of their practice, from check-in to appointment reminders and digital record transfer. Key features include clinical charting, billing, patient scheduling and digital imaging designed specifically to meet the needs of single and multi-location dental practices. MaxiDent also offers MaxIM, an internal instant messaging system to streamline communication between all employees of the clinic. MaxiChart electronic dental charting can be customized with different templates and is compatible with hands-free devices for voice dictation. Tablet compatibility allows providers to record diagnoses and treatment plans at the point of care and for patients to sign digital consent forms. The solution also offers an integrated HR management module as well as a point of sale system. With MaxiCare patient self-check in, providers can have patients fill out forms on tablet devices that are automatically imported into their dental record. MaxiDent is supported on both Windows and Linux operating systems. Wondering if Maxident is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## Maxident User Interface ## Popular Maxident Alternatives Main Product Maxident 4.2 [(25)](https://www.softwareadvice.com/dental/maxim-software-maxident-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.14Value for money - 4.75Customer support - 3.75Functionality Pricing Starting at CA$199.95 per month Get Price Alternative Product [CareStack](https://www.softwareadvice.com/dental/carestack-profile/) 4.8 [(219)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) 4.5 [(94)](https://www.softwareadvice.com/dental/dentimax-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.47Value for money - 4.42Customer support - 4.41Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/) 4.6 [(61)](https://www.softwareadvice.com/dental/identalsoft-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.53Value for money - 4.75Customer support - 4.36Functionality Pricing Starting at $395.00 per month Get Price ## Maxident Pricing and Plans Starting price: CA$199.95 per month Free Trial Free Version Basic CA$199.95 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Maxident Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of Maxident Access Controls/Permissions Activity Dashboard Activity Tracking Appointment Management Billing & Invoicing Booking Management Communication Management Customer Database Customer History Customizable Reports Customizable Templates Dental Practice Management Document Management Document Storage Document Templates Drag & Drop Electronic Payments Email Reminders Live Chat Multi-Location Records Management Referral Tracking Reminders Reporting & Statistics Scheduling Self Service Portal SMS Messaging Web Forms ## Maxident User Reviews ## Maxident customer ratings - Overall rating: 4.2/5 - Total reviews: 25 ### Rating distribution - 5 stars: 14 reviews (56%) - 4 stars: 6 reviews (24%) - 3 stars: 2 reviews (8%) - 2 stars: 1 reviews (4%) - 1 star: 2 reviews (8%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.1/5 - Customer support: 4.8/5 - Functionality: 3.8/5 --- ### Great Customer Support - Overall rating: 5/5 - Reviewer: Nancy K. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I am new to the dental office work place and I initially found the Maxident software to be overwhelming and cumbersome. I have spent many hours learning the ins and outs of it, and now find it to be a very all encompassing and hard working and stable program. The thing that puts this software at the top of my list is the excellent customer support. After using Maxident for about 6 months I requested some program modifications and the company is working on implementing them and keeping me updated on their progress along the way. Our customer service specialist and I feel he really listens to what I am saying and really tries to fix any issues I have with the software. He goes above and beyond in his quest for customer service excellence and is a huge asset to this company. Keep up the good work!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros great data base - holds tons of information on each patient. good recall system, integrates well with insurance companies. great customer support #### Cons it is a bit overwhelming to learn, help files are confusing. not flexible for individual needs (but company will try to accommodate special requests). very large and all encompassing - maybe too much for our specific needs. --- ### Unparalleled Customer Service - Overall rating: 4/5 - Reviewer: Jennifer I. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service and rapid response times of both [SENSITIVE CONTENT HIDDEN], they make themselves available during OFF hours to respond to inquiries. They both intuitively know what i would like the software to do, in order to guide me to the correct locations. they provide valuable tools that save me from training new employees on the software from scratch. Thank you! #### Cons Clicking on patient's name within the various reports that are run, to bring me right into the patient's chart. Certain reports could be simplified #### Reasons for switching to Maxident Changed employers! --- ### I am not satisfy with your service . - Overall rating: 1/5 - Reviewer: Jaklin T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered To be honest, the most thing I hate about this software is the technical support, very unreliable always have to leave a message to get help never answers your call right away, sometimes you need a fast reply, and most of the people working can not give you the right support, maybe two people only in this company who know exactly how to help the rest are useless even I am paying monthly fees which I think it is too much compared to the service I am getting, yesterday we had to leave three messages asking for help they get back to me today when I already fixed the problem I am still having errors happen every day during work no one was able to figure out why we are getting this error message and of course, they could not fix it and we are still suffering from delaying work every day #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Maybe, in the beginning, will look easy to use but after many years of using it you will discover many defects in the software, and many manual corrections need to be done most of the time #### Cons Entering payments is the most common daily struggle with this software especially if the software is calculated wrong I mean when we send a claim most of the time there is a difference between the right amount we are getting from the insurance and the calculation of the software which is expected sometimes but to correct is the most difficult thing to do with this software, you have to keep trying to get it right --- ### Tracking - Overall rating: 5/5 - Reviewer: Lucia H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Maxident is very flexible and easy to use. Tech support is great; the techs are eager to help. Having unlimited support is hugely valuable to me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The audit trail built into Maxident helps me keep tabs on what the staff are doing. Changes made to information such as appointment bookings are tracked and let me see who made changes and when. This helps with a number of things, but even on a basic level, if there are questions, you know who to ask for details. You always know who did the work. #### Cons The mandatory reports printed when closing the day. --- ### good customer service - Overall rating: 4/5 - Reviewer: Sandie F. - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Truthfully until we are able in BC to bill electronically in all insurance I don't feel the cost is worth the benefit. If I had remained on a paper chart I would be debt free. It is one of the I've made that I view as a financial mistake It's really agrevating dealing with updates and extra costs. I tell starts ups BC to seriously consider $ before making the plung. I know hygienists that are debt free and profitable with paper charts that are very professional and progressive.I can chart faster in the way I like on a paper chart. I do overall love the product. I bought in too soon. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I'm very used to it. I like the possibilities with the prescription pad. I like the accessibility of chart notes #### Cons Not on mac. Slow awkward perio chart. Abbreviations on perio chart not what I would choose and they aren't adjustable. --- ### Frustrating - Overall rating: 1/5 - Reviewer: Jaklin T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered My overall experience is not happy at all and disappointed. Whenever I tried to call and explain my problem many times, they were late to reply. The services isn't what I expected. Technicians do not have enough experience. comparing to what they used to have when I got this software. Whenever I tried to call them, they always put me on hold for too long, promising someone would answer you, but they ended up making me to leave a message, and then hung up. I emailed them and they never reply. They most likely do not fixed my problem. So, the problem is always there. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros The ONLY thing I like about this software is that it is easy to use. #### Cons The least thing I like about this software is that it is SLOW to respond. #### Vendor response Hi Jaklin, Thanks for letting us know. We apologize for this experience. Our technicians are always available by dialing their direct line, our 1-800 number, emailing the SuccessTeam or opening a ticket online (through your unique link). Also, if you are not getting an answer quick enough, you can always call directly, email or text your Account Manager to ensure you are getting the exceptional service level that we promise. As a last resort, you can always reach our CEO directly, to ensure your clinic can operate not only properly, but efficiently and optimally. Replied October 2022 --- ### Very pleased with the Company people and Program! - Overall rating: 5/5 - Reviewer: Perri-lynne B. - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered The software is the Office Guru! If it is not working, nothing works! Benefits in Office Smoothness, in communication front end to back, Office to Patient, Dentist to Receptionist. Many Many Benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease to ask for help! By email (response is quick) or by phone (again - they get back to us quickly). #### Cons Nothing to compare to as we have been using this software for over 10 years. Of the different areas - maxident, maxiviewer and maxi chart - probably the charting is the hardest as each dentist, hyg and dental assistant has their own way of charting. --- ### Kris and Noel are absolutely wonderful employees! - Overall rating: 5/5 - Reviewer: Marisa P. - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered The Maxident team always provides quick resolution to any issues. Customer support, techs and administration is always polite, friendly and effective. Excellent customer care. Thank you Maxident! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At a glance the software at appears to be intimidating... but it really isn't! Very simple and straightforward. User friendly. #### Cons Some tabs/options are not useful. They can be removed for more simplicity Examples: 1. User defined tab in the patient's ledger. 2. Copy name and adress --- ### Maxident basic license is free - Overall rating: 4/5 - Reviewer: Wilfred C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good for offices starting out. Can do the basic scheduling and billing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The entire setup is free to start. Once you have it setup, you do need to pay some fees for maintenance and add ons. Customer service is great. They had my 2nd server setup in a few hours. Integrated charting, xrays, and is feature loaded. #### Cons Ledger not as easy to use as other dental systems. Digital charting and xray imaging require a one time setup fee. --- ### Most used dental software - Overall rating: 5/5 - Reviewer: Shradha M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Customer service is awesome and they make sure you are helped through out the process. #### Cons It makes difficult sending pre determinations to the insurance. Lengthy procedure and not much user friendly. #### Vendor response Thanks Shradha! We're thrilled that you are enjoying the usage of Maxident. Please reach out to your dedicated Account Manager and he will arrange for a training session, to show you a quick and easy process to send pre-determinations. Thank you again, The Maxident Team Replied November 2020 --- Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/dental/maxim-software-maxident-profile/reviews/) ## Maxident Popular Comparisons [CareStack vs Maxident](https://www.softwareadvice.com/dental/carestack-profile/vs/maxim-software-maxident/)[Curve Dental vs Maxident](https://www.softwareadvice.com/medical/curve-dental-profile/vs/maxim-software-maxident/)[DentiMax vs Maxident](https://www.softwareadvice.com/dental/dentimax-profile/vs/maxim-software-maxident/)[Practice-Web vs Maxident](https://www.softwareadvice.com/dental/maxim-software-maxident-profile/vs/practice-web/)[iDentalSoft vs Maxident](https://www.softwareadvice.com/dental/identalsoft-profile/vs/maxim-software-maxident/)[Adit vs Maxident](https://www.softwareadvice.com/dental/adit-profile/vs/maxim-software-maxident/)[Dentrix vs Maxident](https://www.softwareadvice.com/dental/dentrix-profile/vs/maxim-software-maxident/) ## Other Top Recommended Dental Software [Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) **4.1** (235) Recently recommended **3** times [SOTA Cloud](https://www.softwareadvice.com/dental/sota-image-profile/) **4.6** (83) Recently recommended **3** times [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **2** times [Akitu One](https://www.softwareadvice.com/dental/akitu-one-profile/) **4.9** (41) Recently recommended **2** times Stuck Between Options? 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