MaxiDent Software


 

MaxiDent is an integrated suite of dental products that enables providers to manage all aspects of their practice, from check-in to appointment reminders and digital record transfer. Applications include clinical charting, billing, patient scheduling and digital imaging designed specifically to meet the needs of single and multi-location dental practices. MaxiDent also offers MaxIM, an internal instant messaging system to streamline communication between all employees of the clinic.

MaxiChart electronic dental charting can be customized with over 30 different templates, and is compatible with hands-free devices for voice dictation. Tablet compatibility allows providers to record diagnoses and treatment plans at the point of care and for patients to sign digital consent forms.

With MaxiCare patient self-check in, providers can have patients fill out forms on tablet devices that are automatically imported into their dental record. These kiosks allow patients to check in even if the receptionists are currently busy.

MaxiDent is supported on both Windows and Linux operating systems.

 

MaxiDent - Ledger
 
  • MaxiDent - Ledger
    Ledger
  • MaxiDent - Electronic charting
    Electronic charting
  • MaxiDent - Procedure codes
    Procedure codes
  • MaxiDent - Scheduler
    Scheduler
  • MaxiDent - Patient reminders
    Patient reminders
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

13 Reviews of MaxiDent

Showing 1-13 of 13

 

Start your review of MaxiDent

Click to start
https://www.softwareadvice.com/dental/maxim-software-maxident-review/

Sandie from Beautiful Smiles IDHP
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

good customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Truthfully until we are able in BC to bill electronically in all insurance I don't feel the cost is worth the benefit. If I had remained on a paper chart I would be debt free. It is one of the I've made that I view as a financial mistake It's really agrevating dealing with updates and extra costs. I tell starts ups BC to seriously consider $ before making the plung. I know hygienists that are debt free and profitable with paper charts that are very professional and progressive.I can chart faster in the way I like on a paper chart. I do overall love the product. I bought in too soon.

Pros

I'm very used to it. I like the possibilities with the prescription pad. I like the accessibility of chart notes

Cons

Not on mac. Slow awkward perio chart. Abbreviations on perio chart not what I would choose and they aren't adjustable.

Source: Capterra
 

Denise from Purely Hygiene

September 2017

September 2017

It was a bit of a rocky start, however the customer service is exceptional. Motivated to help you.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It runs my business so my benefit is productivity.

Pros

I love the ease of use, as well as the options in the charting and billing such as super codes and perio dictation of probe depths, gingival levels, bleeding and such.

Cons

I would like to be able to add things to the charting terms, however I honestly cant say that you cant already and I'm just not aware of how to do it yet?

Source: Capterra
 

Lindsay from Dietrich Family Dentistry

March 2017

March 2017

Maxident is an ideal dental management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoyed that maxident changed their model to provide superior customer service. Having one rep and be personal for technical support definitely provided a means to gain immediate access to solutions to day to day troubleshooting practice problems.

Source: Capterra
 

Wally from Richmond Dental Clinic

March 2017

March 2017

Our was great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our rep has been an outstanding in dealing with. He always gives us the best customer service. He is very professional and always caters to his clients. He exemplifies customer service and professionalism and knowledge all in one great package. It was a pleasure to deal with Kris over the past couple years.

Source: Capterra
 

Nancy from Lima Kilrea Denture Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am new to the dental office work place and I initially found the Maxident software to be overwhelming and cumbersome. I have spent many hours learning the ins and outs of it, and now find it to be a very all encompassing and hard working and stable program. The thing that puts this software at the top of my list is the excellent customer support. After using Maxident for about 6 months I requested some program modifications and the company is working on implementing them and keeping me updated on their progress along the way. Our customer service specialist and I feel he really listens to what I am saying and really tries to fix any issues I have with the software. He goes above and beyond in his quest for customer service excellence and is a huge asset to this company. Keep up the good work!!

Pros

great data base - holds tons of information on each patient. good recall system, integrates well with insurance companies. great customer support

Cons

it is a bit overwhelming to learn, help files are confusing. not flexible for individual needs (but company will try to accommodate special requests). very large and all encompassing - maybe too much for our specific needs.

Source: Capterra
 

Kristin from South Pointe Dental

March 2017

March 2017

We love maxident!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We just completed an over the phone training program with Maxident for an extended feature and it was AMAZING! Customer support representative is very knowledgeable and made learning the new system very easy. We are excited to try the new program and all it has to offer. I would really recommend Maxident as it is super user friendly, bright and colorful and reliable. We have been using it for over 2 years now and the staff are always a phone call away to help if needed! 5 STARS FROM US !

Source: Capterra
 

Marisa from Centre Dentaire St. Leonard
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Kris and Noel are absolutely wonderful employees!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Maxident team always provides quick resolution to any issues. Customer support, techs and administration is always polite, friendly and effective. Excellent customer care. Thank you Maxident!

Pros

At a glance the software at appears to be intimidating... but it really isn't! Very simple and straightforward. User friendly.

Cons

Some tabs/options are not useful. They can be removed for more simplicity
Examples: 1. User defined tab in the patient's ledger. 2. Copy name and adress

Advice to Others

If you take the time, and have the patience, to understand how to navigate Maxident, it will be very easy to use

Source: Capterra
 

H from The Dental Place
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

A MUST READ REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The representative made our transition into the Maxident program seamless. Maxident has reduced time spent when confirming and communicating with patients through the MaxiReminder feature, which has been well received by our patient base. The paperless option has given us confidence in maintaining patient confidentiality and accuracy . MaxiVault has been trustworthy in retaining secure data back up. Overall Maxident has proven to be an informative, productive, and a pleasure to use.

Pros

The ease of use and options available

Cons

Being unable to customize our medical and dental questionaire

Advice to Others

None to date

Source: Capterra
 

Lynda from Dental Health Centre

May 2016

May 2016

Tech support has been awesome in an office where time is everything!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The program is very user friendly. Tech support is always available to answer any questions or assist if there is a problem. With 33 computers all using maxident it can slow the program down, however, the technicians at maxident have been wonderful in resolving the issue.

Source: Capterra
 

Barbara from Dr Robert Whyte's Dental office

October 2015

October 2015

An Incredible, Helpful, Caring Company

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

What a tremendous, fair, honest, and helpful company. Their employees are patient, hard working and exceptionally understanding. With out the backing of Cheryl and all the support staff I am sure I would have gone absolutely insane by now. We have been with Maxident since Maxident soon started. We had to change computer companies due to technology. The other company was excellent but things happen. What more can I say but this is a tremendous and exceptional family atmosphere/company. They CARE. Thank you Maxident for being there for me and with me for all these years. From a growing offices to a Big office to a smaller office. You have been there all the way. Thank you so much Maxident.

Source: Capterra
 

Sally from Broadway Dental

September 2015

September 2015

Easy, user friendly software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been in dentistry for over 10 years now working in the front end for most of them. I have used a few different dental software programs and with out a doubt Maxident is the easiest, simplest, most user friendly program. The customer service as well is always outstanding. When we have an issue it is resolved immediately. Kris Leclaire has been helping us out a lot recently getting us set up with MaxiReminder and I must say his customer service is impeccable. Not only does he reply right away to my emails but he is so very helpful and patient. Thanks Kris and Maxident. Happy customers on this end!

Source: Capterra
 

Dr. Olga from Goderich Dental Centre

May 2015

May 2015

NO DOWN TIME WITH THE MAXIDENT!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I purchased a practice which already had the MaxiDent program. As a new owner there were many changes that I wanted to implement right away. I was able to work with the MaxiDent staff and easily learn the software and get the most out of my practice.

MaxiDent is an innovative, easy to use dental software program and it allows me to do all of my work with one software management system. MaxiDent is the solution for my entire practice¿patients, administrative staff and clinicians¿from initial patient contact and scheduling to check-in, treatment, check-out, insurance claims, payments, and patient recall.

For those who would like to jump-start using MaxiDent, the company offers How-to Videos with step-by-step instructions on commonly used operations. The company also runs monthly online webinars that aim at training staff to maximize office productivity.

I can not say enough positive things about MaxiDent training and support departments. They know the software inside out and are always there to answer my questions.

As an optional service, MaxiDent offers MaxiVault ¿ a daily off-site reliable back-up system. At one point, my server crashed on a Friday and the support staff had my practice up and running by Monday morning.

No DOWN TIME!!! This was extremely important to me.

Thank you MaxiDent!!

Dr. Olga Rodrigues
169 Bayfield Rd
Goderich, ON, N7A 3G2

Source: Capterra
 

Bev from IDHA

April 2015

April 2015

Look no further!!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I was introduced to Maxident Software Systems 8 years ago. I purchased the Hygienist Maxident System for my Dental Hygiene Office and have supported this amazing company ever since. The software is always up to date. The company stays on the cutting edge of technology and business owners requests. Their support team are efficient and respond to all calls exponentially.
Take time to call to see how to make your office and team the best it can be.
I now offer training seminars for Dental Hygienists looking to be business owners and Maxident software systems are part of my course content when it comes to purchasing a system that fits dental hygiene needs.

Source: Capterra