FreshByte Software

FreshByte Software

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About FreshByte Software

FreshByte is a distribution solution designed to help small to large enterprises streamline processes related to purchasing, manufacturing, order entry and more. It comes with an inventory control module, which allows authorized personnel to track and view item details such as received date, product quantity, selling price and customer name. Features of FreshByte include invoicing, order management, reporting, general ledger, bank reconciliation and more. It enables users to manage accounting operations by identifying unbilled inventory items and generating financial statements. Additionally, users can display frequently made orders to customers and autofill product information by default. FreshByte helps enterprises quickly trace inventory locations within w...
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FreshByte customer order screenshot

FreshByte Software User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3

Customer support

4

Functionality

3.5

Showing 9 reviews

Michael

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2017

Best Produce Software Out there

Customer Service is super fast to respond to any questions that might arise

Pros

Simple software navigation! After one day of using I was able to utilize virtually everything with ease

Cons

Mobile Version is extra but that's everywhere! It Would be nice to have the convenients of placing orders from your phone or tablet with out the extra cost

Dennis

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Functionality

out of 5

July 2019

Tricky but useful

So far it has served its purpose to me, and to most others that I work with. There are still certain things that we have to calculate off the software which is why we must download spreadsheets - which is great but at the same time I wish we did not have to. All in all it is a matter of organization for me and I will most likely never find the perfect system to accommodate my personal preferences. Therefore I think this software is pretty good overall.

Pros

The GL reports are very helpful whenever I need to analyze data from specific time periods. I also appreciate that most reports can be downloaded as a spreadsheet which I then use on excel to help me achieve whatever task is at hand.

Cons

I have only ever used another software before and I liked it better than this one. With the other software I was able to have multiple tabs open and extract all sorts of data simultaneously. The design looks somewhat archaic also, the other software was sleek and had a modern feel to it. It made it easier to navigate, whereas with Edible I am not sure of where to go sometimes.

Kyle

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
2

Customer support

out of 5
1

Functionality

out of 5

June 2019

Avoid this company!

This is one of the most unprofessional companies out there. Avoid them at all costs. They do one thing right, they make sure they bill you for everything. But they fail miserably on being able to provide a properly working product. They have changed their name to FreshByte software, who knows why, but AVOID THIS COMPANY.

Pros

The accounting aspect of this software is very good.

Cons

This company is a scam, their software has a lot of glitches, its not refined. Invoices do not print with totals, software is very slow when using it on a network, online store is very slow, extra modules they offer are not complete and lack basic functionality. When we purchased this software less than a year ago, they promised it could do everything we asked for. Until now, they have failed to deliver over $10,000 in additional modules that we purchased. When you ask them what is happening, they use a stall tactic and hope you forget about it until months later when you force them to deliver it, they deliver it in a very basic form with minimal functionality. Avoid their mobile sales app (useless and doesn't work), foreign exchange module is useless, their Edible Pick, they never delivered.

George

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

April 2016

5 Stars: Company and Product

Edible Software proved truth-in-advertising. After nearly a year of researching and of using Edible, I can confirm it to be user friendly and fully functional in Inventory Control, Accounting, Traceability and Logistics. Edible's staff was readily available 24/7 throughout all phases to include sales, implementation, and support. Edible continues to work with us regularly to identify and resolve problems and to customize features unique to our business needs. Edible's statement 'to satisfy their customer's customers' can be a realization here since product is inventoried by Lot # enabling FIFO while ensuring product quality and since product is inventoried in real time allowing our CSR's to inform customers about product availability or suitable substitutions. Equally important is Edible's Traceability feature that allows us to comply with PTI, USDA and other regulatory agency standards. Edible provides tracking of new product lines, targeting of new profit centers, and monitoring of extended service areas. We stand firm in our conviction that Edible is the best program for our wholesale distribution business and we look forward to our partnership with Edible into the foreseeable future. We adamantly recommend Edible Software.

Response from Edible Software

Thank you so much George. We are grateful for your support and dedication to Edible Software.

Replied April 2016

James

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

January 2016

Edible Software and its versatility.....

We are elated with the Edible Software system and its versatility. We believe this to be one of the best business decisions we have ever made. Having worked with your company since 2000, I am confident of your commitment to our computer operating systems success. While your software continues to be an integral part of our success in the day to day operations of our company, it is your people that have made the difference. Edible Software has enable us to more than double our business without adding additional office personnel. We look forward to continued success with your company and give your software our highest recommendation.

Response from Edible Software

Thank You so much for your review James! We are happy to know that not only our software, but customer service has benefited your company.

Replied January 2016

Sarah

Company size: 11-50 employees

Industry: Food Production

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

September 2018

NO GOOD SOFTWARE

Pros

The way that the system generates different reports.

Cons

They charge for every single question that you as a customer might have, you are billed for any help you need with anything, over-the-phone training is billed, program is completely difficult and impossible to use without their help, you cannot customize the program at all without a (very high) charge, system crashes for no reason, they aren't compatible with most big chain company checks, they aren't compatible with different printers, they give you attitude and cut you off if they don't want to answer your questions (and bill you for the time spent over the phone), checks become voided out of nowhere in the system even after they clear in your bank, not a payroll system, accounting is VERY hard to use, there is no "check register" per say, the system looks very outdated (like an old version of excel), etc.....

Lois

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

January 2016

Edible is one of the easiest and most user friendly softwares that I have used.

The edible staff is second to none!! They are always available to answer any question or concern. They are knowledgeable about their product and don't give me solutions they are reading from a script. If they don't know the answer immediately, they work until they find it. And they always get me a solution to any issue I have.

Response from Edible Software

Thank you Lois! We value your commitment and dedication to Edible Software!

Replied January 2016

Richard

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

April 2016

I love this software

Customer service is the best. Software is always evolving and updating takes one minute on average. Use of colors and inquiries make getting information quick and easy. Response time to questions is quick including updating in the next upgrade if necessary.

Response from Edible Software

Thank you Richard! We are happy that our software and service has been beneficial to you and your company.

Replied April 2016

Andy

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2016

Soil to table

We are provider of center pivot irrigation systems farming we need totalmanagement software to the farmers and consumers.