Logiwa WMS vs Epicor for Distribution
Logiwa WMS has 89 reviews and a rating of 4.56 / 5 stars vs Epicor for Distribution which has 77 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Logiwa had all features that we required and the onboarding manager went above and beyond to explain, customize, and set up the sophisticated system to fit all of our needs.
- Very user friendly, easy to see platform. Very customizable to be tailored to your specific needs.
Cons
- Should be simple fixes but just lost of little error messages and the software isn't very forgiving. All customers share a single database in a multi-tenant architecture.
- The customer service won't try to fix your problems until you really kick up a stink. It feels like there's a communication gap but I think they just don't want to.
Pros
- The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.
- Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
Cons
- If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.
- Out of the box it is weak without a strong development team because it integrates poorly initially.
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Advisor Recommendations & User Awards
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FrontRunners
2021
FrontRunners
2020
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