PitneyShip

RATING:

4.5

(88)

About PitneyShip

PitneyShip is a shipping platform that helps small businesses streamline shipment and delivery tracking operations. It enables employees to access discounted shipping rates from multiple shipping and courier services including USPS and UPS. PitneyShip allows professionals to compare shipping and postage prices, schedule pick-ups as well as send packages, letters and large envelopes. Additionally, it provides a variety of features such as status tracking, SMS messaging, shipping labels, role-based permissions, package tracking, label printing, an activity dashboard, shipment price calculation and more. PitneyShip lets administrators print first-class postage for letters, generate custom reports and send sensitive documents with same-day delivery options. Pricing is ava...

PitneyShip Pricing

Contact Pitney Bowes for pricing details.

Starting price: 

$17.99 per month

Free trial: 

Available

Free version: 

Not Available

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PitneyShip Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PitneyShip

1 - 5 of 79 Reviews

Julliana

Law Practice, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

A good solution for small business mailing needs

Sherri

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Pitney Shipping Survey

For the most part I am very happy with Pitney Bowes shipping

PROS

Easy to use. Easy to add more funds, easy to track

CONS

Wish it was cheaper, but what is cheap these days . On occasion the system does goes down especially aroung April 15th, but it guess it gets overloaded.

Vendor Response

Thank you for your review, Sherri. We're glad that you've found all the functionality in PitneyShip so user-friendly, especially when it comes to adding funds and tracking. We understand the importance of affordability but work to continuously offer competitive pricing. Plus, you can always reach out to get a better understanding of your billing and savings you've had since using PitneyShip. We apologize for any downtime you've experienced in the software; we'll escalate that specific date to our product team so they can review and work to improve uptime and reliability. Thanks again for your feedback.

Replied June 2024

Steven

Photography, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Absolutely the best

PROS

Cost effective with a minimum investment. Great customer service.

CONS

No issues at all! Must more customer focused than their competition

Reason for choosing PitneyShip

The cost was more & I had heard horror stories about trying to cancel your account

Vendor Response

Thanks for providing your experience with PitneyShip, Steven. We're so glad to know that you've found our customer service so helpful and attentive. And it's great that you've been able to enjoy the cost-effectiveness of the software. If you ever want to learn more about your billing and savings or provide any other feedback, please don't hesitate to reach out to the support team. Thanks again for choosing PitneyShip.

Replied June 2024

Rodney

Electrical/Electronic Manufacturing, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2021

Good value, website functionality still needs work

PROS

Postage value and rates...........................

CONS

Having to login, then scroll to another section, click the app, and wait for the next part to load to be able to use it. I'd like to be able to log in to the app (SendPro) and start using it. Also, stop the corporate pandering. You provide a postage service. Not interested in your political and social views.

Reasons for switching to PitneyShip

Better monthly rate.

Vendor Response

Thanks for the honest review Rodney. I'll get your feedback to product management and see how we can do better to meet your expectations.

Replied June 2021

Eric

Computer Hardware, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed March 2024

PitneyShip is Great but lack of printing return shipping label option.

Overall is great but still lack of some functions.

PROS

Compare all the carriers at one place. That's great.

CONS

lack of printing return shipping label option. Can't setup fedex account via PitneyShip.

Reason for choosing PitneyShip

great rate with UPS. If we can sign up with Fedex would make it ever better.

Reasons for switching to PitneyShip

ups.com too pricy(no discount) and stamps.com only provide usps' rate

Vendor Response

Thanks for taking the time to share your feedback, Eric. We're thrilled to hear that you find our platform beneficial for comparing all carriers in a single place. Regarding your feedback around return shipping labels, we’re pleased to inform you that PitneyShip does support the creation of return labels. You can view this support article to learn more about the process: https://www.pitneybowes.com/us/support/article/000083230/creating-a-return-label-in-pitneyship-pro.html. Additionally, if you are subscribed to one of our multi-carrier plans, you have full access to FedEx rates, along with rates from other major carriers. To add FedEx as a carrier, go to Settings, Carriers, +Add Carrier, and select FedEx.

Replied April 2024