Ceros vs Salesforce Marketing Cloud

RATING:

4.5

(57)

Ceros has 57 reviews and a rating of 4.54 / 5 stars vs Salesforce Marketing Cloud which has 496 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (57)
4.2 (496)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 12, 2023
June 24, 2024
Pros/Cons
  • Pros

  • Ease of used and ability to make it what you want it to be.
  • We've only just started using this service, but it is so easy to pick up and start creating content. The navigation and tools feel like most other design tools out there.
  • Cons

  • The desktop app could stay logged in. Sometimes a pain with translation tools.
  • You might as well just stick with Canva because you are going to get frustrated and hate everything you create.
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  • Pros

  • This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.
  • The support and training from SF have been excellent.
  • Cons

  • IT is sometimes hard to organize and sort files.
  • It's is very costly as compared to others I the market.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos