GoCanvas vs Papertrail

RATING:

4.5

(199)

GoCanvas has 199 reviews and a rating of 4.45 / 5 stars vs Papertrail which has 40 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (199)
4.7 (40)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 22, 2024
January 2, 2024
Pros/Cons
  • Pros

  • Inexpensive to start and easy to understand. I was able to use it more effectively after understanding how the app creation works.
  • We do a lot of different kind of projects and GoCanvas helps us to create and manage the forms we need to complete our work successfully.
  • Cons

  • Some forms do not open correctly which is embarrassing when the client informs you of this.
  • Sometimes we have to triple check the data that we upload, the minimal error on the file can cause the app to crash.
Read all user reviews
  • Pros

  • Papertrail helps keep up to date and organised with its simplicity and great customer support. Someone is always there if I need anything.
  • The support team is great, very helpful and speedy. Papertrail eliminates the need for binders full of checklists, it is all stored and archived for you.
  • Cons

  • Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.
  • The inability to complete the same amount of features on mobile devices s a laptop or pc.
Read all user reviews
Pricing Range
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$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos