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HSI Donesafe vs VelocityEHS

HSI Donesafe vs VelocityEHS

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Overall Rating
4.7 (80)
4.4 (34)
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.5 / 5
4.3 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
October 31, 2024
May 9, 2023
Pros/Cons
  • Pros

  • An OSH system that is cloud based, incase anything happens to our hard copy version. Lots of fast, friendly assistance (and news + updates) Great service, great product, great people.
  • The product is very easy to use and the customer service has been outstanding. Has taken our safety tracking to another level.
  • Highly recommend and from the background I have come from in 15 years in manufacturing and transport, can confidently say this is the best I have experienced.
  • Cons

  • There is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained).
  • A lot of the work is done for you automatically (such as counting lost days or restricted days for an injury).
  • Being through multiple changes, there is no update sent to users. Maybe to administrators but not forwarded.
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  • Pros

  • My experience with the software has always been good, it is visual and easy to use and the customer service has always been excellent, quick and effective.
  • Having access to this helps all areas keep their MSDS/SDS and chemical control in line by having the ability to know what chemicals/products are approved for use in the department.
  • Excellent customer service and fantastic subscription service allowing consecutive users.
  • Cons

  • It is difficult to get rid of old mistakes once you have added them onto the system, for example if you create a base control by mistake.
  • Functionality can be difficult to understand and apply to individual business needs. Often there is a lack of support materials specific to the issue being encountered.
  • I have yet to find anything about this software that would warrant a negative comment.
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Pricing Range
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos