Atomic Email Studio vs dotdigital Engagement Cloud

Atomic Email Studio has 113 reviews and a rating of 4.77 / 5 vs dotdigital Engagement Cloud which has 162 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (113)

4.27 / 5 (162)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

August 2, 2021

April 6, 2021

Pros/Cons

  • Pros

  • I really love this product it gives the best result for making an email fully clear. so far this is really a great product thanks a lot and thanks for the support

  • The price is great, and very comparable to others in the market. I love that the technical support is 24/7 because I've had quite a few questions, and answered each of them promptly and precisely.

  • Cons

  • some small issues with explanations - but quickly resolved with the "Chat' line.

  • unable to run features simultaneously, but not that big problem

  • Pros

  • features are easy to use, program. Amazing customer service, campaign test options are easy

  • Super easy to use. Love how I can add as many images as I need. Great ability to edit the images inside of dotmailer.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • The training videos could be better. Platform enhancements often occur without notification or detailed instruction. Support is good.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos