The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.

It's been great and their customer service is really nice. They also offer referral discounts which is awesome.

It's incredibly intuitive, easy to create quality content, has good reporting tools and customer service.

The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.

Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.

Constant Contact enabled us to influence our customers and win them over. This product is a great tool to help businesses achieve their goals and grow by increasing their online presence.

Amazing product to keep in contact with our donors and community partners. Social media integration works very well.

Overall, my experience since moving to Constant Contact has been great. It's easy to upload contact lists, create segmented lists, send and schedule campaigns, and build slick emails and newsletters.

This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.

Relatively easy to use and it accomplished our goal of reaching out to our customers on a regularly scheduled basis. For the price point it is very effective.

The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.

Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.

Being contacted at inconvenient times by pushy, aggressive representatives who would take offense if you didn't have time to talk with them.

You don't pay more for the design, you pay more for the amount of emails you want to send it to. Also, customer service is HORRIBLE.

The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.

I really had a poor experience with Constant Contact. I was so frustrated each time I had to work with it.

It integrates with Donor Perfect to keep track of correspondence with our donors. It allows for mass communication and the statistics are very helpful.

I love the constant contact platform. It's very easy to use and allows for seamless email marketing creation and distribution.

The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.

I liked that it was easy to manage contacts and subscriptions, as well as time the email releases. The engagement statistics are excellent.

Being able to contact our entire congregation pushing 1 button is awesome & it's super easy to use.

First of all, their customer service is AMAZING.

The customer support is really good. Very responsive and goes the extra mile.

The pricing tiers are rather odd as there's no middle ground.

Super happy almost 2 years using it and I'm so so happy.

3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders.

You can text contacts, but notifications of text messages in reply are virtually no existent.

Excellent product, quick to respond to service issues.

I have never seen such quick, helpful, and NICE customer service EVER until Ontraport.

It is very glitchy, it is not supported by people like driftflow, zapier, optin monster to name a few, the sales order process is horrible. Support is via e-mail only which can get really frustrating.

Email campaigns were difficult to execute. Just a long laundry list of problems.

Easy to use, support is great. Not as good as Hupspot but much more affordable.

They have an effective customer support system and are always there to render any possible assistance whenever I experience any issue.

Ease of use, a great tool for all my marketing and automation. You have to try it to really understand.

We love that these systems help to streamline everything from client onboarding to actually billing our clients monthly.

Pricing isn't the easiest to understand. Not enough native integrations.

For example, it may take 6 or 7 mouse clicks to create a basic task whereas past services I've used required only 2 or 3. This is extremely frustrating in terms of productivity.

The biggest issue - the one that caused me to cancel almost immediatly - was the fact that you can't put bullet lists into emails.

The Email template builder is a pretty nice plus - this was something we really wanted in a CRM, although it could use some work. HTML editor for emails is available.

Good task management abilities along with contact management services. The support is simply best in class and the Facebook support group is stellar.

It's super powerful and has a lot of extensions via Zapier. The live chat contact support is AWESOME.

After my first (kind-of) set up call, I just stopped doing it because I was told everything I had been doing (for the last 10 years) was old, wrong, and shoddy.

All of my customer service interactions were fabulous.

Poor Tool, Poor User Experience, Poor Customer Services.

Ontraport is amazing - its vast number of features means it can supercharge your business.

I love the automation component of Ontraport also.

Bad email formatting - lead tracking - customer support - interface.

It's very logical and user friendly, as long as you are clear with each step of your process that you are wanting to automate, it will be likely super intuitive for you.

Good value for money compared to CRMs and platforms with similar functionality.

That single decision (moved to aweber) more than doubled our open rates & cut our billing by more than 70.

US Dollar

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact aims to help users:

- Grow their audiences
Build a list fast with landing pages, social media lead ads, and more.

- Deepen customer relationships
Create professional emails, segment the list and automate messages to drive more engagement and sales for a business.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Cataloging/Categorization

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

Newsletter Management

Social Marketing

Site Intercept Survey

Email Monitoring

Skip Logic

Lead Capture

Activity Tracking

URL Customization

SEO Management

Customer Segmentation

Templates

Subscription Management

Drip Campaigns

Real-Time Monitoring

Multi-Account Management

Marketing Calendar

Pre-built Templates

Order Management

Credit Card Processing

Shopping Cart

Audience Targeting

Calendar Management

Automated Publishing

Customizable Fields

Campaign Scheduling

Shipping Management

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Randomization

Campaign Segmentation

Email Tracking

Promotions Management

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Preview Functionality

Lead Management

Multi-Currency

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Performance Metrics

Click Tracking

Media Library

Marketing Automation

Landing Pages/Web Forms

Event Scheduling

Question Branching

Social Media Integration

Event Ticketing

Email Reminders

Customizable CTAs

Workflow Management

Dynamic Content

Event Triggered Actions

Response Validation

Multi-Store

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Website Visitor Tracking

Automated Scheduling

Event Management

Customizable Templates

WYSIWYG Editor

Team Management

Image Library

Lead Nurturing

Response Management

Social Advertising

Event Calendar

Website Management

Discount Management

Mobile-Optimized Email

Spam Blocker

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Feedback Management

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Constant Contact

Live Online

Webinars

Documentation

Videos

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.



Real Time Analytics

AB Testing

Member Accounts

Forecasting

Business Card/Badge Scanning

Enrollments/Onboarding

Payment Processing

Recurring/Subscription Billing

Customizable Reports

Document Storage

Access Controls/Permissions

Sales Pipeline Management

Referral Tracking

Task Scheduling

Calendar/Reminder System

Invoice Management

For Nonprofits

Attendance Tracking

Lead Distribution

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Registration Management

Class Scheduling

Member Database

eCommerce Management

Lead Generation

Self Service Portal

Sales Reports

Membership Renewals

Ontraport offers a variety of plans to choose from based on the features you need. Pricing adjusts with the number of contacts in your database and users in your account. You can choose a monthly or annual plan, and all plans start with a 14-day free trial.

Ontraport offers a Done-With-You Setup and Training Package for getting set up in your account quickly and easily. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.

Constant Contact vs Ontraport

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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