HubSpot Marketing Hub vs SpotOn

RATING:

4.5

(5926)

HubSpot Marketing Hub has 5926 reviews and a rating of 4.52 / 5 stars vs SpotOn which has 312 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (5926)
4.3 (312)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 21, 2024
May 13, 2024
Pros/Cons
  • Pros

  • The software really helps to convert a contact into a sales opportunity. HubSpot has an excellent customer support team and the platform has how-to and detailed demo section for the starters.
  • Great automations, and lot's of useful integrations. Support is excellent and the product receives regular upgrades to enhance the experience.
  • Cons

  • I have accidentally overlooked that property when I get on a roll and have emailed the wrong document to the wrong persona.
  • Support is bad, English only and often slow. Pricing has gotten worse over the years.
Read all user reviews
  • Pros

  • We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.
  • I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.
  • Cons

  • This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
  • So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
Read all user reviews
Pricing Range
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos