Iterable vs Klenty

RATING:

4.3

(48)

Iterable has 48 reviews and a rating of 4.26 / 5 stars vs Klenty which has 44 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (48)
4.6 (44)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 5, 2023
March 12, 2024
Pros/Cons
  • Pros

  • Amazing customer support that's very responsive, knowledgeable and always eager to help. Iterable is very receptive to user feedback, and is constantly improving and building the too.
  • The behavioral based segmentation features are very powerful and put a lot of power from the engineering/analytics teams into the marketing team.
  • Cons

  • I only dislike the part of the software where the user fields sometimes looks confusing as there are lots of details that can be found in it.
  • Only complaint with iterable is you do not have the ability to recall a send. Wish the emails went out a bit slower in case of emergency... or at least wish you had the option to slow down send times.
Read all user reviews
  • Pros

  • You can create a lot of follow-ups and campaigns nice & easy, good for cold email campaigns, customization.
  • Also, their customer support is awesome. They are very quick and prompt in responding to our queries.
  • Cons

  • Once in a while, the UI becomes stuck and doesn't respond - it's the only thing I have noticed.
  • As a user from this year, I never faced any difficulty and unstable situation.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos