Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

The software is easy to use, it's easy to manage contacts and set a mail with different contents.

The lack of tools of creation to set up the email as we want.

The price is definitely very cheap for the value.

The app is sometimes buggy and it can lead to frustration especially when you build transactional templates with lots of variables.

The Mailjet template creator is easy to use if you have any experience using other template creators. Love how they include "saved sections" in the template creator for ease of creation. Mailjet has strict rules for anti-spam measures and that's a good thing. The majority of my emails do get delivered. For the frequency of our newsletters, Mailjet is perfect for our company. For transactional emails, we use Marsello because of its vast segment properties.

Picking a mail software is extremely stressful since most companies will charge you an arm and a leg when your list grows. Mailjet is the most value-driven software for medium-sized businesses.

If you want to segment at all, you have to upgrade to higher payment tiers. After testing their segment tiers, I wasn't too impressed by the options, so I downgraded it.

Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good

Mailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs

Mailjet has all funcionalities needed for sending transactional emails. Great backoffice application and EU based

Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended.

- Easily create email templates with web-based editor - Great analytics for your emails - Easy API integration

- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now

Overall, my experience is positive. I wish there was a way to customize image padding (more than what's available, once it's been inputted in. Another function that can use some work would be the spacing between paragraphs. It would be nice to be able to create different spacing within the same text box without all of the text adapting to the same space size. Otherwise, uploading contact lists and creating email templates has been seamless.

I like that it's easy to use and pretty intuitive for first time users.

What I like least is you can't control the optimization of mobile design, that it'll automatically scale larger or smaller than a phone screen. You can't design for one platform (desktop) without considering how it'll appear on mobile, since it's not mobile optimized.

Mailjet is very easy to setup as long as you have access to your domain DNS settings. I manage DNS through Amazon Route 53 so changes reflect quickly when I needed to verify DNS ownership. Once you confirm ownership, setting up email API is easy, and works instantaneously - as it should. I started using Mailjet to send out server and website notifications. For this purpose it worked awesome. I had about 20 websites sending notifications out via MailJet and as long as the domain names were verified correctly it worked great. You'll run into problems if don't verify your domain so if you have issues check that first. Mailjet has an easy domain verification tool that will highlight any issues quickly. For transactional emails and general emails from an email client MailJet worked fantastic - read the cons section for an area of trouble.

Since I had such good success using MailJet for our transactional needs, I started using MailJet a couple months ago to send out periodic marketing emails, it's a native feature within their dashboard so I thought it would be nice to consolidate email providers. Well, very quickly we ran into issues and they temporarily lowered my sending limits. I was able to quickly provide them with the information they needed and they removed the sending limits after 7-days. From that experience, I limited our use of MailJet as a marketing platform, but recently used them again only to run into the exact same problem. But this time the issue was because of the volume of emails sent - not because of any bounce or SPAM notifications. The suspension this time resulted in a much more complicated process in demonstrating ownership over the list of email under my control. I don't want to pick on MailJet too much on this subject of marketing emails; they position themselves as a transactional email platform, and for that, they're awesome. I only used MailJet for marketing purposes because they feature it in their dashboard and it's easy to use. But they seem far more strict in their email purposes than say MailChimp which seems to be setup more for marketing/newsletter type emails.

MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

We've implemented Mailjet on our clients that needs more customization in marketing emails.

Mailjet offers more free emails than its closes competitor Mailgun. Mailgun has its own perks but if you want more emails per month go for Mailjet. 200 per day vs 1000+ a month for Mailgun. Mailjet wins when it comes to marketing emails.

Can't easily add/remove members in a mailing list. No DKIM off the bat.

Overall, I am very much glad to have a pocket friendly marking too.

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

This works really well for what I need. It is easy to use and easy to train people not so tech savvy to use as well. Aside from the cons above, I have had a great time updating content. I do with the help people we a little more helpful. When I had a problem in that the emails we saying "sent" but nothing was being received - they told me it was my problem and there was nothing they could do. - That may be the case, but there are nicer ways of saying this. I had already checked my email spam and the head spam blocker and nothing was there from mailjet. I ended up having to send out a link to the online version that I had pulled off of a previous test email. That all being said, I still continue to use the program as it is easy to manage and provides nice stats.

I like the amount of flexibility you have at the free level. I like the ease of dragging and dropping content to add or reposition. I like that it saves as a work in progress and you can go back and review old newsletters. I also like the detailed insight and stats.

That you can't move multiple sections at once. For example, I wish you could highlight a text box and an image at the same time and move them around together to relocate content. I also wish you could add dividers between vertical columns. If you have a 3 column section, I would like to divide with a line between. I wish there was a calendar feature as well to help with showcasing dates and events.

Used mailjet within our Django based web app.

Hassle-free and fair limits on the free plan, with well-priced upgrades for running specific campaigns. Great deliverability as well.

Couldn’t find a way to see what unverified email addresses were being tried on our account as sender addresses (so we couldn’t fix those wrong outbound email addresses)

The problem of spam definitively solved, integration in the servers very fast, excellent

I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

Poor experience

Data centers in France, French company, gdpr compliant. We value this. Domain Authentication is easy. WYSIWYG editor is not bad for emails support guys (english) are polite and effective

UI is too slow. how did you manage to make this slow? I am using mailjet for years in various companies and the interface has always been spinning. I can't stand seeing you spinner anymore. please hire a bew PM and a new frontend dev team. this is not acceptable. UX is too confusing. red banners, warnings all over the place for a feature I did not even ask for (10K emails per day if I recall correctly) Navigation is terrible. why are you doing this to us ? template management is awkward glitches in the API your team is not willing to fix. API is very important, be developer friendly please. read the comments here to understand the suffering of users locked and forced to use your product (aka silent sufferers) https://github.com/mailjet/mailjet-apiv3-nodejs/issues/38

Overall, it has been a positive experience. As a startup company, we initially went with a competitor and hit many roadblocks, so we wound up with MailJet and it has been smooth sailing.

So far, I have mostly only used the transactional emails. Our developer found this solution and it integrated with our platfrom through the API very smooth. My role was to create and design the email templates. It was very intuitive to use and has a vast feature set. I quickly setup 15+ custom templates within a few hours. The developer had them connected and running within a couple days.

The reporting is a bit confusing compared to other email tools I have used. When I had to go and find if someone was triggered a transactional email and it wasn't easy to find the information I needed.

All I can say, is try and fine a phone number of email address for technical support ANYWHERE. Your only contact is through the support form, which would be great if they didn't take 2 days to get back to you. 2 days is two days too long if you send out 12,000 emails and all of the links don't work as happened to us. When you use MailJet, they do some kind of redirecting, probably so they can capture analytics. At 10:44 we ran our final test and it worked. At 11:00 we launched 12,000 and every hyperlink was broke. First thing the next morning I ran a test again and the links worked on that. Been trying to get a hold of Mail Jet all morning while my customer if fielding angry emails and calls from the recipients. It's a huge embarrassment and frustration for all of us. Now ask me if the $7.50 per month price is a good deal or not? Oh, and this is not the first time we've needed help and gotten into this bind. We will be switching once we manage this emergency.

Very cheap tool. $7.50 per month for up to 30,000 emails.

Cheap. Tech support is a minimum of a day from responding and you probably won't get much out of them. Outsourcing or cloud doesn't work if the vendors don't respond to your urgent issues on a timely basis. How about a tech support phone number, chat, email address????? Bump the price up to $10/month and actually provide something.

Low cust

It is a service with Low cost, Easy API and best Doc. The value pays off if you are a startup. But you will have to revisit your choice when you grow up.

For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. I have two ticket open, and one without solution yet. If I start a new business, probably Mailjet will not be my choice. Unfortunately changing now, is not ideal, because I prefer to dedicate myself to other subjects. The service is not bad at all. Only this Email Automation that does not seem to be ideal for production.

We needed a marketing email service as we already had a transactional email service with us. MailJet fulfilled our needs and we cam on board with a paid plan soon later and haven't looked back.

One of the first services we found when we searched on Google was Mailjet. - It super easy sign up. Just fill a form and verify your email.. - There is a very short approval interval time, you can upload your list and then start sending right away. - Approval is after you sent the first of your mails, so you get a lot of time to test everything and check where your emails end up and when. - Full suite to design emails right on the website. - Simple email design and all options right on your dashboard. - Link and verify your domain to use to send emails. - Per 1000 emails rate is lesser than competition.

- Some of our early accounts were suspended due to some list verification stuff. If needed, that should have been done before we started campaigns so that there were no interruptions. - Emails get bounced sometimes even when the recipient address exists. - Some emails still went directly to spam, so that should not happen.

1. I don't have to write and design emails manually. 2. I get a very scaleable sending solution with zero efforts. 3. The templating engine lets me easily put a face of a big operation, while I work from my basement. Support was friendly, not always very efficient, but solved most of my issues, or at least pointed me in the direction. I'm in the free tier yet, so can't complain too much. Overall I'm super happy with mailjet. Thank god you guys exist.

This is the perfect solution for my needs: I define the email templates in a nice editor, get an ID, and then from my application i just call a command to send that email using the ID, along with my parameters. And somebody else (who is way better than me in this) is taking care of the sending, spam, opened/read etc. It works great, requires very little from my side, looks like it is ready to scale, I'm very happy!

The email editor is where i spend most of my mailjet time. It is very good, but could be even further improved. Working with variables could be better and easier, validation at the editor could help in avoiding errors later, etc. But again, the tool gets A today, and I'm asking for A+.

Reliable reachability with good statistics on opened emails.

Easy to start. In just a few minutes you can be up and running with your first campaign. Generous sending and contact limits for the startup. Good Wordpress support.

Nothing so far. Working as supposed with nothing to complain about. If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

Mailjet is a simple way to send emails, manage campaigns and have good control over marketing campaigns. Very simple to use and with good technical support always ready to help. For the development of my web applications and the sites I create I always use the service to be able to control the emails and to have in an instantaneous way all the dashboards that help me to perceive the state of the emails sent.

Simple and very easy to use, Has good technical support, Very nice and useful dashboards