The ability to design your own emails from a template or simply drop in HTML has been great for our company.

I am pleased that it has no daily limit for sending emails to your customers, clients, and subscribers. It also has an excellent categorization tool to manage your database well based on demographics.

Absolutely bad, they sent all my email to spambox because they have no proper tutorial about their SPF record into Google Domain and the support doesn't answer you.

This is a very reliable service, in which several elements are combined at once - stable work of the message sending tools, an understandable help system, good technical support and an extensive API.

I love how easy to use this software is. I can create beautiful newsletters in no time, and look like a pro doing it.

Overall they are offering good services in the budget if you want to build and send a newsletter weekly.

DO NOT SUBSCRIBE or pay any money to them. They have a very bad service and Support is virtually NON Existent.

User interface is easy to understand and they have very nice templates also which help users to enhance their email marketing experience.

Apparently this pushed their wrong button. I contacted them twice, once through email, once through feedback link.

They made things very challenging. I missed a few planned emails with specific deadlines due to not being made aware of the problems going on.

It seems Mailjet Confused by their own billing.

We don't have much time or resource to spend on EDM so the ease of use has been wonderful for pushing out information quickly and fuss free.

Was looking for a solution, and the description of what this does would have been perfect if it had worked.

I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.

Mailjet is quite fair in price, good technically, good API, good and easy to use admin interface.

To be honest, I used to own the most advanced autoresponder service on the market. It was designed around marketers' needs and did its job to perfection.

MailJet provide just the right product. It is usable, relatively simple to integrate with my product, reliable and safe.

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns.

At the moment everything is settled, the software is working fine.

Good value for money, in Europe which helps with European GDPR I hope. Web user interface feels good.

Cheaper than any other email solution, MailChimp and others.

Mailjet is a dream software for marketers like myself. It’s the perfect software for promotions and campaigns using email.

After the second month, I downgraded my account back to the free tier due to lower email volume. This was when everything went unstable.

The templates are great and easy to use/setup. Competitive pricing, great customer service.

The close integration of the Builder with the Send API to dynamically populate the messages is AWESOME. Separating code and design is definitely a goal that this can help you achieve.

Mailjet has strict rules for anti-spam measures and that's a good thing. The majority of my emails do get delivered.

Mailjet is easy to set up and comes with a good delivery system. It also helps in achieving good open click through rates.

The creative tools for making emails were very easy to use. Creating powerful engaging emails was very quick and the end result was exactly what I was looking for on the creation side of the platform.

The sales people and customer support were very nice.

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

High deliverability, good configuration options, good account management interface, very good support.

Getting to your templates can be annoying. When creating a template it often times stops working and you have to reset the page.

The platform has gotten much better over the years. We have the bronze subscription and for the price it is really worth it.

This product is so easy to use, the price is right, the customer support is outstanding.

The system it self works fine, but customer services are terrible.

It's cheap, easy to use software which reminds any other tool in the market.

Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended.

So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Customer.io has many customizable elements to make very complex or very simple email flows. I appreciate how easy it is to use even for someone who isn't as familiar with marketing strategies.

Integration with a software product like ours is quite straightforward, and Customer.io offers a nice API for updating customer profiles and posting events for those customers.

Easy-to-use and intuitive email and marketing automation platform. Especially the ability to send out webhooks makes it very strong.

With enough money, Customer. IO is a good subscription to have.

I don’t find this product very easy to use but it’s one of the best so far I’ve used in the email automation space.

Found it very useful to send out multiple emails in a flow. Allows you to create a workflow through which you can plan the email sent to customers.

The UX/UI of the platform is perfect, definitely the best one we have among the e-mail senders we use.

Great to build and send automated campaigns. Can improve its usability in sending bulk emails.

A very useful tool for non-developer, tech-savvy marketers.

We needed a proper solution, so we compared a lot of companies, and Customer.io seemed to be the most reputable.

Minimal pre-packaged layouts; layout design requires knowledge of CSS. Lack of workflow cloning or replication creates unnecessary work.

There's a fine line between an eye-candy platform that scores low on customization and a fully fledged tool that requires constant support from a developer.

The two things that I use, their Newsletter builder and their Campaigns builder, they are splendid. The builder is clean and easy to use.

On top of it all, I love the price. Great value for the money.

An excellent tool for Automated Marketing campaigns and the product and support teams are extremely helpful.

The only negative i could see is that the application only allows you to send 50 emails at a time and for a large customer base this makes it more time consuming.

Customer.io walks that line gracefully, allowing me to control onboarding and loyalty processes and much more.

There are not many customization options. It is also limited to users that has large customer bases.

Perhaps its limited design options in some cases, but its automation is still high end.

IO's API to send out notification emails to our customers, I have a few things to say about its API. It is easy to use and predictable.

On top of it, customer support rocks. I was answered right away for every little question that came up, so I didn't feel alone while working to set everything to my requirements.

I liked that I could run my drip campaigns on this tool. The complexity of the drips could be managed.

The ability to view all emails that have been sent and to ensure they were received by the customer is a huge benefit to us.

The perfect platform to set up product-driven email communications with customers at scale.

The lack of a WYSIWYG editor for my marketing counterparts (tho I hear rumors this is coming) and event-based filters in my workflows.

A Great Marketing Automation Platform with an amazing support team.

The API is easy to use too, and makes it really easy to integrate with your app at a deep level. I couldn't imagine life without it.

The creating emails part does get tedious at times. The drag and drop builder isn't the easiest to use.

US Dollar

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time.


Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gender, past purchases, interest and behavior to facilitate sending targeted communication.


Mailjet integrates with various third-party applications such as Zapier, Magento, Microsoft Azure, Google Cloud, Segment and Salesforce. The product is available on a per month subscription pricing and support is extended via email, documentation and online helpdesk.



LongDescription

Real-Time Analytics

A/B Testing

Email Monitoring

Lead Capture

Activity Tracking

Customer Segmentation

Drip Campaigns

Real-Time Monitoring

Multi-Campaign

Audience Targeting

Geolocation

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Email Marketing

List Management

Real Time Data

Routing

Click Tracking

Social Media Integration

Real-Time Notifications

Workflow Management

Message Personalization

Real-Time Updates

Dynamic Content

Event Triggered Actions

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Customizable Templates

WYSIWYG Editor

Team Management

Data Recovery

Mobile-Optimized Email

Spam Blocker

Real Time Reporting

Customizable Branding

Reporting/Analytics

Unsubscribe Database

Contact Database

Campaign Analytics

Customizable Forms

Drag & Drop

Autoresponders

Archiving & Retention

Third-Party Integrations

Campaign Management

Simple Mail Transfer Protocol (SMTP)

Email Management

Domain Check

Syntax Check

Response Management

Inbox Management

Multiple User Accounts

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month.

Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more.

Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. 

Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Mailjet

In Person

Live Online

Documentation

Videos

Customer.io is the customer engagement platform that enables marketers to build their most sophisticated automated messaging campaigns. Leverage your real-time behavioral data to create personalized and relevant messages that engage and retain your customers. Send emails, push notifications, SMS, in-app messages, and more through an intuitive and powerful visual building experience. Built for scale, Customer.io is used by over 5,300 companies, sending over 17 billion messages per year.

Founded in 2012, Customer.io is a globally distributed, remote-first company.

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