OpsGenie vs SimplyCast

RATING:

4.7

(139)

OpsGenie has 139 reviews and a rating of 4.67 / 5 stars vs SimplyCast which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (139)
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Ease-of-Use
4.5 / 5
SimplyCast
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
April 8, 2024
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Pros/Cons
  • Pros

  • While I've yet to fully integrate all core system alerts, it looks like it can integrate with pretty much everything. The free tier seems extremely generous considering everything it offers.
  • Very similar mobile interface. Good way to quickly see what team and who is on call during an outage or a incident.
  • Cons

  • But for 99% of the time its too, too much UI flexibility. When the house is on fire, I want to grab the fire estinguisher and go.
  • The app can be a bit hard to navigate through, but more so on previous versions.
Read all user reviews
  • Pros

  • It's fairly intuitive and easy to use. However, with most email marketing systems, if you get stuck you have to use online help.
  • SimplyCast provides great training on their products and the account managers who have supported our team have been helpful.
  • Cons

  • Bit nervous about the recent 'upgrade' which I've yet to fully take on.
  • Upgrades tend to drop some fairly basic user features.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos