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RedFlag vs Whispir
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.1 / 5
Value for Money
4.8 / 5
4.1 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.8 / 5
4.2 / 5
Last Review Written
October 28, 2024
June 22, 2023
Pros/Cons
Pros
- The client is very happy and at ease that we have a reliable emergency notification system. It was simple to set up and user friendly when making frequent changes to group lists.
- What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback.
- What a great software to keep the line of communication open. It is a great success for us.
Cons
- In the beginning it is hard to navigate until you have used it multiple times.
- Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
- We have not yet had to use it for its native purpose - crisis communication.
Pros
- Service and the support team - especially [sensitive content hidden] is outstanding - responsive, knowledgeable and very flexible with supporting us.
- Whispir Rich Messaging platform that delivers Super consumer engagement and the best price.
- It is very user friendly like you have all the access to the pages.
Cons
- The errors when an SMS was failed to send is very generic. The templates prepared are very rigid and cannot be customized to our country's standard information (eg. phone number code).
- User interface is a bit confusing, sometimes it’s hard to find the functions needed to use.
- Whispir reporting feature should provide more details for the status of unsuccessful messages.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
