Easy Use and Customer Support is great. They do whatever we ask and suggest things we never even think of.

The data integration alone was top notch and much easier to work with than other companies.

This is an extremely useful tool and I sincerely hope to never have to use outside of a drill. If the unlikely event ever happens, I am extremely thankful we have this.

Some staff had a hard time understanding how to log into it daily.

Overall the years that we have been using Catapult I have been so impressed with their customer service and how quickly they act to implement needed changes.

The concept was good, and we liked the website component so we thought the 2 together would be great.

We can send quick messages and updates. Catapult was easily integrated with our student information system and the self-paced tutorials were easy to navigate and understand.

CatapultEMS is a great product and the company is top tier.

We hope to not ever have to use the system, but want to be ready if needed. We plan on doing table top drills, then live drills this coming year using the system.

It is easy to use and the App makes it nice during an emergency situation.

I understand many factors were at play along with a strict time-line but I think it presented a bad taste at first for many of the newcomers.

CatapultEMS staff are always working to improve the software, and it shows. Just in the past two years, there have been some great improvements that make it even easier to navigate/use.

The cell phone apps did not work right. We couldn't communicate with eachother during drills or actual incidents because password were difficult.

I think overall we have had a positive experience. The Catapult staff were great to deal with and they tried to answer all of our questions.

The struggles with the software are that it is still relatively new so there are a few bugs that they are working out.

It has been positive and we willcontinue to use as needed and required.

It has been great and all schools in our district use the software.

The ease of use and the amount of information we can gather in a mtter of minutes.

Getting it to work on our phones was a bit difficult until the representative came out and showed us how to upload it.

It is easy to use and part of their larger suite of products offered. I've used other systems that need a lot more training and aren't as user-friendly.

Other than that, everyone that I have come into contact with have been amazing and extremely helpful. We are still learning our way to become extremely proficient, but we will get there.

The onboarding implementation was smooth. The training was comprehensive.

On a scale of 1 to 10, their customer service is an 11. If ever I need help, they are quick to respond and resolve.

Very frustrating trying to get the apps to work to talk to other staff members without having to put in passwords every time - how does one remember those in a panicky situation.

EMS eSchedule a tool that's well worth the Investment.

My favorite aspect of the software is the ability to validate my crews wherever I am.

Absolutely great team to work with. Very cost efficient, tremendous setup staff, and customer service has been terrific.

They made the implementation process smooth and were always super responsive to any of my requests for assistance or just to answer my questions.

Ease and user friendly, the system works well and is easy to maintain and overall use.

We have found eSchedule and their team to be easy to work with and willing to listen to our needs.

The combination of a great product and EXCELLENT customer service.

It has saved our whole agency. We have totally benefitted from this.

I cannot say enough of how this has saved us time and money in our new operation.

Conversely, if you mark them absent, it won't let you fully remove them from the shift. There are no user generated reports.

Ease of scheduling and payroll. Users info is great also.

Great Experience, recommend this service to other EMS directors.

There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts.

I could probably write a 3 page paper about how much this product has saved us time and money.

The ease of transitioning from our previous scheduling software to eSchedule.

Another excellent feature is how eSchedule is so customizable to suit our specific needs.

The new update to payroll has made printing the page off difficult.

The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it.

Setup and customization were excellent and easy.

I have recommended the product to a number of other services.

Most things the software can do already and it's a matter of choosing the best way.

I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups.

As a new customer, I find myself reaching out to customer service often. Their response is always quick and genuinely helpful.

Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable.

I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company.

The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity.

Most problems or updates needed are performed within a couple of hours.

I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.

The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.

Pleasantly pleased with overall performance compared to previous software.

ESchedule simplifies scheduling and provides a great user experience.

We are small emergency ambulance service. We are a closed Union service and have many different job codes, pay scales, PTO, seniority, request for PTO and scheduling.

Functionality and ease of use. Ability to log in from multiple places.

We routinely had to fix errors that were made because of having to transfer information from one place to another, in some instances, multiple times.

When removing someone from a shift from the master schedule, you can no longer tag them for that shift when marking them absent.

Ease of use, QuickBooks conversion, convenient for employees, accurate time tracking and helpful customer service personnel.

This software helped us with the transition from volunteer status to paid full time status. It is extremely user friendly and helps with not only the scheduling but payroll.

We lost a few features from the other scheduling software.

It works but it is more difficult to navigate through then other programs I am familiar with.

So far, customer service and ease of use have been stellar. Very happy with our purchase.

US Dollar

CatapultEMS is the school emergency management system that empowers you to take control of your school's safety in minutes.

Whether you're a principal or a teacher, CatapultEMS will help you manage your facility's response to emergencies and disasters. The system features automated alerts, customizable text messages and emails, tracking tools for key persons, and more—all from one easy-to-use platform.

CatapultEMS is easy to set up and requires no training or technical support. It works across all devices and platforms.

LongDescription

Dispatch Monitoring

Communication Management

Two-Way Communication

Contact Management

Multi-Channel Communication

Complaint Monitoring

Alerts/Notifications

Campus Notifications

Reporting/Analytics

Mass Notifications

User Management

Status Tracking

Mobile Alerts

Email Alerts

SMS Messaging

Real-Time Monitoring

Scenario Planning

Geolocation

Geographic Maps

Audit Trail

Desktop Notifications

Mobile Access

Real Time Data

Risk Alerts

Multi-Language Alerts

Real-Time Notifications

Real Time Updates

Event Triggered Actions

Activity Dashboard

Reporting & Statistics

Geotargeting

Push Notifications

Chat/Messaging

Customizable Templates

Multi-Language

Real Time Reporting

Contact Database

Monitoring

Incident Management

Secure Data Storage

Location Tracking

Live Chat

Training Management

Surveys & Feedback

Templates

Scheduling

Data Import/Export

Third-Party Integrations

Emergency Dispatch

Alerts/Escalation

For Medical Purposes

For First Responders

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CatapultEMS

In Person

Live Online

Webinars

Documentation

Videos

eSchedule is a web-based solution designed to help emergency medical services, fire departments, nurses, law enforcement agencies and emergency communication centers manage timesheets, payroll, training, certifications, vehicle maintenance and more. Administrators can utilize built-in templates to schedule and track hourly, daily, weekly and monthly shifts across multiple departments or stations.


The platform enables team leaders to track employees’ working hours, vacation requests, overtime, meetings, paid time-offs and more on a unified interface. eSchedule lets managers create and track expiration dates of various certifications including Cardiopulmonary Resuscitation (CPR), Pediatric Advanced Life Support (PALS) and Fire Fighter I & II. Additionally, operators can record members’ details such as contact information and messaging preferences in a centralized dashboard.


eSchedule allows businesses to set up preventive maintenance reminders for fleet and track equipment. Pricing is based on annual subscriptions and support is extended via FAQs, knowledge base, phone, online contact form and other online measures.



Incident Response Checklists

Leave Tracking

Messaging

Rotation Scheduling

Float Pool Management

Training Record Management

Employee Certification

Customizable Reports

Vacation/Leave Tracking

Schedule Distribution

Self Serve Sign-up

Shift Swapping

Electronic Signature

Controlled Substance Tracking

Auto Scheduler

Vehicle Maintenance

Time Clock

Attendance Management

Attendance Tracking

Timesheet Management

Class Scheduling

Customizable Fields

Shift Management

Certification & Licensing

Vehicle Repair

Certification Tracking

Availability Indicator

EMS Service Roles Time Clock

Employee Time Tracking

Online Scheduling

Time Off Requests

Skills Tracking

Fleet Management

Messaging/Shift Dispatching

Overtime Calculation

Role-Based Permissions

Event Scheduling

Equipment Maintenance

Labor Management

Employee Database

Vehicle Damage Tracking

Automated Scheduling

Availability Management

Calendar Sync

Shift Scheduling

Event Calendar

Employee Scheduling

Self Scheduling

Online Time Clock

Payroll Management

Equipment Tracking

Instructor Management

SOG/Protocol Control

Maintenance Scheduling

Online Trading

Search/Filter

Employee Management

Pricing varies depending on number of employees/user accounts and activated modules within the software.

CatapultEMS vs eSchedule

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