EMS eSchedule a tool that's well worth the Investment.

My favorite aspect of the software is the ability to validate my crews wherever I am.

Absolutely great team to work with. Very cost efficient, tremendous setup staff, and customer service has been terrific.

They made the implementation process smooth and were always super responsive to any of my requests for assistance or just to answer my questions.

Ease and user friendly, the system works well and is easy to maintain and overall use.

We have found eSchedule and their team to be easy to work with and willing to listen to our needs.

The combination of a great product and EXCELLENT customer service.

It has saved our whole agency. We have totally benefitted from this.

I cannot say enough of how this has saved us time and money in our new operation.

Conversely, if you mark them absent, it won't let you fully remove them from the shift. There are no user generated reports.

Ease of scheduling and payroll. Users info is great also.

Great Experience, recommend this service to other EMS directors.

There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts.

I could probably write a 3 page paper about how much this product has saved us time and money.

The ease of transitioning from our previous scheduling software to eSchedule.

Another excellent feature is how eSchedule is so customizable to suit our specific needs.

The new update to payroll has made printing the page off difficult.

The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it.

Setup and customization were excellent and easy.

I have recommended the product to a number of other services.

Most things the software can do already and it's a matter of choosing the best way.

I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups.

As a new customer, I find myself reaching out to customer service often. Their response is always quick and genuinely helpful.

Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable.

I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company.

The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity.

Most problems or updates needed are performed within a couple of hours.

I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.

The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.

Pleasantly pleased with overall performance compared to previous software.

ESchedule simplifies scheduling and provides a great user experience.

We are small emergency ambulance service. We are a closed Union service and have many different job codes, pay scales, PTO, seniority, request for PTO and scheduling.

Functionality and ease of use. Ability to log in from multiple places.

We routinely had to fix errors that were made because of having to transfer information from one place to another, in some instances, multiple times.

When removing someone from a shift from the master schedule, you can no longer tag them for that shift when marking them absent.

Ease of use, QuickBooks conversion, convenient for employees, accurate time tracking and helpful customer service personnel.

This software helped us with the transition from volunteer status to paid full time status. It is extremely user friendly and helps with not only the scheduling but payroll.

We lost a few features from the other scheduling software.

It works but it is more difficult to navigate through then other programs I am familiar with.

So far, customer service and ease of use have been stellar. Very happy with our purchase.

There are just a few issues that we find frustrating. Locations and Activities in the mobile app are not collapsible by group.

I liked the ease of access for myself and employees.

From the initial start up, the folks at InTime has been there for every issue, problem or enhancement request.

My predecessor was doing this in a word document and using InTime is so much better, cleaner, more professional, and easy. The customer service is amazing.

Once implemented, it is user friendly and very versatile. We now have the ability to schedule all of our shits on one convenient platform.

We can keep track of sick time and identify sick time abuse or patterns more easily.

We moved to electronic time entry with InTime which has been huge benefit in so many ways. We find  support to be fabulous.

I really enjoy the product. I find it to be very user friendly and versitile.

I think anything I would say negative about the software is mostly related to how our agency is or is not using the software.

I can quickly see not only what my own schedule is and what I have as far as benefit time goes.

I have not heard one negative thing about the scheduling program from our sworn nor civilian staff, which is almost a miracle in and of itself.

The customer support team is excellent. If there is a problem they get back to you quickly and they fix the issue.

The user interface is also clean and friendly to all personnel. The quick and knowledgeable support is one of my top things that make me love InTime so much more.

I really like all of the ways it can be used, such as doing shift bidding.

Also, the InTime support team rocks. They have quickly responded and resolved any issue that we have had.

Ability to customize any schedule. The ability for staff to see their schedules.

Trying to train everyone on how to manage their schedule so their timesheet is accurate has been difficult. The Daily Roster is temperamental and is limited on how you can customize it.

The integration of the flexible scheduling app and the mobile checkin with our Sage AccPac is key to the efficient running of our company.

The ease of access and customization for orginization is the best that we have seen.

The mandatory time sheet approvals, and no option to opt out of this process.

They have always been quick in getting back to us and making sure that the incident is solved. The yearly InTime Conference is one of the best software conferences that I have attended.

The overall system is amazing if setup and implemented correctly. We had some learnng curves and growing pains, but it has proven to be a valuable software to manage our schedules and payroll.

Integration was simple because we came from an excel spreadsheet system. As an admin and scheduler, I find those tasks mostly easy to navigate and very user friendly.

Payroll  side of things is more complex and difficult.

Benefit accruals are in real time, which allows employees to look in the future for their balances. Customer Service is the best I've ever seen.

The program is easy to use for those who have learned it.

Our overall experience with InTime has been positive. Our Implementation Specialist was very knowledgeable and the help desk are always very responsive.

But overall it is a great product and suits our needs.

Command Staff are able to view anytime day or night, who is working, where they are working and if an employee is not working, why they aren't. All leave and overtime is tracked very efficiently.

The ease of use and layout. You can see all of your personnel on one schedule which is essential for shift coverage and maintaining adequate manpower.

How great of teachers everyone is makes me trust InTime and feel confident using the program.

The support staff has been extremely helpful and responds to requests very quickly.

Their response time is quick and they always help to find a solution for us.

From the scheduling format that allows quick scheduling additions or movements to the advantages of making posts to fill your needed shifts.

Also, our chief wants the daily roster to show many different things and I often have trouble getting the notes to show up on the roster.

We have had numerous problems with our old scheduling system (Executime) which ended up causing unknown shortages on shifts, resulting in overtime.

Implementation was probably the worst. It was all done through zoom meetings.

The scheduling program itself is great. I love that you can customize it to fit your agency  needs.

I was involved with researching the system, building it, testing it, training and finally implementation. Also, InTime's customer support is excellent.

The InTime software has so many great features that make your daily routine so much easier.

So far it’s good still navigating and learning the system.

US Dollar

eSchedule is a web-based solution designed to help emergency medical services, fire departments, nurses, law enforcement agencies and emergency communication centers manage timesheets, payroll, training, certifications, vehicle maintenance and more. Administrators can utilize built-in templates to schedule and track hourly, daily, weekly and monthly shifts across multiple departments or stations.


The platform enables team leaders to track employees’ working hours, vacation requests, overtime, meetings, paid time-offs and more on a unified interface. eSchedule lets managers create and track expiration dates of various certifications including Cardiopulmonary Resuscitation (CPR), Pediatric Advanced Life Support (PALS) and Fire Fighter I & II. Additionally, operators can record members’ details such as contact information and messaging preferences in a centralized dashboard.


eSchedule allows businesses to set up preventive maintenance reminders for fleet and track equipment. Pricing is based on annual subscriptions and support is extended via FAQs, knowledge base, phone, online contact form and other online measures.



LongDescription

Incident Response Checklists

Leave Tracking

Messaging

Rotation Scheduling

Float Pool Management

Training Record Management

Employee Certification

Customizable Reports

Vacation/Leave Tracking

Schedule Distribution

Self Serve Sign-up

Shift Swapping

Electronic Signature

Controlled Substance Tracking

Auto Scheduler

Vehicle Maintenance

Time Clock

Attendance Management

Attendance Tracking

Timesheet Management

Class Scheduling

Customizable Fields

Shift Management

Scheduling

Certification & Licensing

Vehicle Repair

Certification Tracking

Availability Indicator

EMS Service Roles Time Clock

Employee Time Tracking

Online Scheduling

Time Off Requests

Mobile Access

Skills Tracking

Fleet Management

Messaging/Shift Dispatching

Training Management

Overtime Calculation

Role-Based Permissions

Event Scheduling

Alerts/Notifications

Equipment Maintenance

Labor Management

Employee Database

Vehicle Damage Tracking

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Shift Scheduling

Event Calendar

Reporting/Analytics

Employee Scheduling

Self Scheduling

Online Time Clock

Payroll Management

Equipment Tracking

Instructor Management

SOG/Protocol Control

Maintenance Scheduling

Online Trading

Search/Filter

Employee Management

Communication Management

Emergency Dispatch

Reporting & Statistics

For First Responders

For Medical Purposes

Pricing varies depending on number of employees/user accounts and activated modules within the software.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

eSchedule

Live Online

Webinars

Documentation

Videos

InTime is a cloud-based scheduling and workforce management software designed specifically for public safety professionals. It is suitable for police, fire and sheriff departments as well as corrections agencies, 911 dispatchers, and private or corporate security companies. The software provides features for automated scheduling, leave management, overtime management, reporting, and more. 

With desktop and web solutions, InTime can be used by in-office teams as well as field staff. InTime offers mobile apps for iOS and Android devices. Additional modules are available as needed, such as shift bidding, training management, wellness, plus others.  

eSchedule vs InTime

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