QuickBooks Online vs Extensiv Order Management

RATING:

4.3

(6461)

QuickBooks Online has 6461 reviews and a rating of 4.32 / 5 stars vs Extensiv Order Management which has 109 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (6461)
4.8 (109)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 26, 2024
March 27, 2024
Pros/Cons
  • Pros

  • The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
  • Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
  • Cons

  • I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
  • The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
Read all user reviews
  • Pros

  • I really like how intuitive and straight forward it is. With very little training, my team was able to get up and running very quickly in a time crunch.
  • It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features.
  • Cons

  • We had an on-boarding period that was long and painful. It was long because there was endless customization required.
  • The glitches tend to slow down operation which at times becomes frustrating. But the team rectifies the situation very quickly.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos