EMS vs Wrike

EMS has 25 reviews and a rating of 4.28 / 5 stars vs Wrike which has 1816 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.28 / 5 (25)
4.26 / 5 (1816)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 9, 2021
October 6, 2022
Pros/Cons
  • Pros

  • Their manual and online help resources are good.
  • You can see everything about an event quickly. You can drill down and create more levels of complexity however you see fit to use it.
  • Cons

  • When we had turnover we lost knowledge base. On-boarding staff with this software was not easy.
  • Super difficult to learn so it can really kill a new hire. We are looking at other options but when you have a lot of data in the system it makes it really hard to finally make a move.
  • Pros

  • Honestly, I love the color schemes. It makes it very easy to use because of bold colors.
  • It has a lot of integration options (e.g., create tasks from Outlook email -- which is quite nice).
  • Cons

  • What I really hated about Wrike is how user unfriendly it is.
  • The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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