Ease of use and customer support. Reports were useful and easy to customize.

Easy to use and the customer service is very responsive.

Overall I am happy with Thundertix and the process to use the software.

I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

We love working with ThunderTix. ThunderTix has an amazing support system in place.

It was very easy to integrate into our current websites and customisable to our use.

Our customer love the ability to do things on line from home, yet have the ability call or stop in & we can make the reservations for them.

Moving to ThunderTix has been one of the BEST decisions our theater has made. We had been using a very expensive ticketing software which was just too BIG for us.

This was a good ticketing solution and is very user friendly software.

The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.

What I like MOST about ThunderTix is that is does NOT cost an arm and a leg to get a powerful yet easy to use ticketing software.

It integrates nicely with credit card payments and was easy to set up on that front. It was VERY easy to scan tickets with the app as well.

I find creating events and selling tickets quite a bit easier than our previous application; and it's nice to see the sale $ right away rather than after the event.

The app is easy to install, straightforward and easy to use and navigate through. Has the essential features we needed for our event.

They were kind, quick to respond and delivered a solid product at the best price in town. That's pretty darn good if you ask me.

They have saved our staff hours of time and energy by implementing easy to use, effective features.

Excellent Customer Service. Easy to integrate into your website.

I am not sure if there is a reason behind that or if it is just by chance it got lost or went to spam. I am not sure, but just wanted to throw that in there too.

Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

As I mentioned above, I have been told these problems have been corrected.

The program, for the money, delivers a fantastic product.

Not only was it user friendly but it serves as a wonderful data source.

My overall experience has far exceeded my expectations. I have never under any circumstances had the level of attentive and courteous online customer service like I have received from ThunderTix.

So easy to use and set up. Customer service is fantastic.

That's what I like best about ThunderTix: knowing that they have my back.

I feel like the biggest benefit is the price and the customization of the software.

Unable to use packages and the shopping cart feature. With multiple packages, we have to run multiple charges for a customer, can raise concern.

Overall our experience is excellent. We are very happy with this product.

I appreciate the advanced and at-the-door reserved seating, easy-print guest lists for ushers, integration with MailChimp, the no-fee Braintree gateway and the post-event email survey.

I did find it difficult to purchase tickets on different nights to be tricky.

It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.

The 'Help' facility is good and the customer service is excellent. I got a phone call from them a few days after I registered simply to see if everything was ok and to make a connection with me.

We were told about it by another local company ( Concept Players ) and I was charged with finding out what they could for us.

Every feature we required, easy to use interface and guidance, fast site, great pricing, nice looking front end for customers.

Ticketsource has opened up a vast wealth of online functionality which helps us to promote and manage over 15 shows a year. WE thoroughly recommend this product.

Overall, whilst there is not some features of other Box Office solutions, the service and quality of product provided at no cost is excellent.

It seems to get stuck in one mode at a time. I have had problems with customers making bookings which Ticketsource has not notified me of.

Support is excellent, very responsive and quick.

I called support once and they were super helpful. The icons that I placed on our website were easy to use and attractive.

In my opinion giving the fact that the interface can be integrated into social media sites is a godsend. I look forward to using the website in the future, for years to come.

A simple easy to use ticketing system. Perfect for our small village group, very good value for money and simple but flexible.

A completely brilliant ticketing service, with a wonderfully friendly and helpful customer service team. They really have thought of everything.

Ticketsource is an excellent Box Office system, great customer support and always adding new features.

This is one of the best web based services I have ever used and backed up by a really great help desk. Everything works as it's supposed to.

We are just starting to accept bookings on line and were very nervous about the things that could go wrong leaving our customers frustrated and angry.

Its customer service is truly outstanding. On the rare occasions when we have had to contact them with a technical issue it is resolved quickly and efficiently.

We have always had brilliant service from TicetSource and I just wanted to say thanks for doing a great job.

So easy for customers - a simple click and it's done. So many options which cover different aspects of the service.

This can be a bit embarrassing for us, and it risks double bookings, if we then sell more tickets by other means.

The customers experience is simple and effective.

I had no knowledge of how to set up an event on TicketSource and was a bit apprehensive. As it turned out, I had little difficulty.

Fantastic service with a sensibly designed and easy to use the system. Excellent re-tweeting as well much appreciated.

Their support is great, they are unfailingly polite and pleasant, and never make you feel like your question is daft. Using TicketSource is revolutionizing the box office of my theater group.

Various reports which are really useful. We love it, and will be encouraging our audiences to use Ticket Source much more in the future.

This Box Office system is amazing, works perfectly, and support is first class.

TicketSource are constantly improving the features and have recently provided integration with MailChimp. I can't speak highly enough of them.

A few of our customers have reported problems printing their e-tickets but I can't comment on that.

Overall I find Ticket Source excellent and find website integration very easy.

Not only is the functionality very good, but its very easy to use too. I  had to call the Customer Service  line a number of times and each time the service was superb.

Superb support and it's  easy to setup events while keeping control of every aspect of adding events or differing leves of pricing and even hidden discounts if you need that option.

Yes, we will use them again - we now know where to get support and help. The tickets looked lovely - we got them sponsored which helped towards the cost.

It's easy to set up, totally in your control and the phone help service is there with friendly staff to guide through any problems. Customer feedback is excellent, everyone comments how easy it is.

We have been using TicketSource as our sole provider for Box Office solutions now for just over a year. During this time, they have continued to improve what was already an excellent product.

US Dollar

Designed for the performing arts, ThunderTix provides reserved seating and general admission event management. We make season subscriptions easy and combine fundraising, gift cards, merchandise, concessions, and a private CRM in one platform.

What ThunderTix customers have to say about us:
“From an old platform to an event in under a week - 8,000 patrons - half a season reprogrammed, flawlessly”

“Ability to access events on your cell phone or web anywhere.”

“VERY effective pivot to cope with COVID reality - thank you!”

“We broke our all time online ticket sales.”

“What I like MOST about ThunderTix is that it does NOT cost and arm and a leg to get a powerful yet easy-to-use ticketing software.”

At ThunderTix, our clients love us for a number of reasons be it our robust and easy-to-use platform, our unbeatable pricing matched with incomparable customer support, or our constant response to changing needs. We know that switching software mid-season or trying ticketing software for the first time can be a bit daunting and we are here to help with 24//7/365 customer support. Better yet, you can try it for free through our trial and once we have earned your business, you can transfer all of your data over from the trial to your real account. 

ThunderTix is a full service event management solution that caters to the performing arts with options for reserved seating or general admission events. We build out beautiful, custom seating charts that enable patrons to select their seats in real-time.  Best of all, unlike other services, ThunderTix enables event managers to decide between charging their customers a ticketing fee and retaining 100% of that revenue or going fee-free! We never add a fee to your ticket price and we never use your customer data - you own it. Ticket sales can be made online, over the phone, or at the box office. Once guests have arrived, you can either use the free ThunderTix app or your preferred hardware to scan, un-scan, and sell tickets at the door. Our web-based platform enables venues to download nightly and accurate reports helping our clients to make informed decisions about their current or next event. An additional benefit to using ThunderTix is that you set up your own payment gateway cutting us out as the middleman and enabling you to receive your deposits nightly.

ThunderTix makes it easy for event managers to have full control over their event:
* Create unique logins for staff, volunteers, or renters and restrict permissions for each user. 
* Change the price of tickets based on ticket type, seating section, or days out from the event using our dynamic ticket type. OR utilize our new Pay What You Can Pricing with suggested minimums for fundraisers, virtual events, and more.
* Use your own styles or CSS to customize your event website or embed events onto your website for a seamless experience.
* Utilize coupons, customer loyalty programs, season subscriptions, flex passes, or bundled events with discounted prices to promote sales!
* Sell concessions or merchandise ahead of or at your show.
* Target ticket buyers while cutting costs on outside services using our full, built-in customer relationship manager (CRM) and mass mailing features. Use pixel tracking to analyze your ad spending. 
* If you’d like to put more control into the hands of the ticket buyer, give them the ability handle their own refunds, seat exchanges, or convert their tickets to a donation.
* Check on guests in a snap, thank them for donations at the door, and see who scanned them in!
* Track sales to find out which staff members are at the top of the leaderboard!
* Follow up with your attendees with automated emails and integrated surveys to find out what they want more of!
* Once it is all said and done, use our ‘replicate’ feature to easily copy over event details and create a new event in the same format but with a different title and date. 
* In the off-season, downgrade to Maintenance for just $10/mo 

LongDescription

Support Ticket Management

Real Time Analytics

Engagement Tracking

Season Tickets

Employee Management

Surveys & Feedback

User Management

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

Guest List Search

Access Controls/Permissions

Activity Tracking

Data Synchronization

Financial Analysis

Sponsorship Management

Confirmation/Reminders

Reservations Management

Online Registration

Credit Card Processing

Wait List Management

Attendance Management

Mobile Ticketing

Attendee Segmentation

Multi-Event

Event Tracking

Communication Management

Customer Database

Registration Management

Calendar Management

Onsite Ticketing

Customizable Fields

Conferences/Conventions

Data Import/Export

Promotions Management

Email Templates

Multi-Location

Contact Management

Online Ticketing

Booking Management

Email Marketing

Reserved Seating

Mobile Access

Online Payments

Sales Reports

Survey/Poll Management

Real Time Data

Ticketing

Vendor Management

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

Email Reminders

Real-Time Updates

Email Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Seating Map

QR Codes

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Multi-Facility

Event Calendar

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Food & Beverage Management

Contact Database

Guest List Management

Print-at-Home

Customizable Forms

Drag & Drop

Social Promotion

Point of Sale (POS)

Third-Party Integrations

Task Management

Exhibit/Vendor Management

Attendee Management

Web browser (OS agnostic)

Plans are based on a per ticket basis.
Plans range from $1/ticket to $1.75/ticket, depending on the plan.

$20 monthly minimum for General Admission, includes 20 tickets per month.
$25 monthly minimum for Reserved Seating, includes 20 tickets per month.
$175 monthly minimum for Enterprise, includes 100 tickets per month.



Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ThunderTix

Live Online

Webinars

Documentation

Videos

Pound Sterling

Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it.

We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes. 

Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure.

There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings.

For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors.

Ready to start selling tickets? Try it free today!

Kiosk Ticketing

Badge Management

Real-Time Data

Visitor Registration

Our fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings.

For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. We provide one single, honest, low-cost booking fee structure.

ThunderTix vs TicketSource

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