All iFax Reviews
1-25 of 360 Reviews
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Cally
Verified reviewer
Market Research, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Easy to Use With Tons of Features
Ease of use and being able to integrate my email with it.
CONSI disliked how much the program cost. It's too expensive for me.
Jerry
Telecommunications, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Glad I found iFax
As an early user my experience is limited but I do like what I have seen so far.
PROSFaxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.
CONSNone that I have found so far. It has worked well for my use.
Reasons for switching to iFax
They don't allow sending unless you get their monthly plan. I don't send enough to justify that expense.
Wail
Health, Wellness and Fitness, 11-50 employees
Used more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2020
Not trustworthy
Horrible experience. Dont recommend anyone to use this scam.
PROSAbsolutely nothing . The app is difficult to use and no customer support is present.
CONS- Lack of service. - Lack of functionality. - Inability to cancel and having to dispute with credit card company.
Sharon
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
So easy to use!!!
Anything easy for business makes me happy!
PROSIt's so easy to use. I love the features. I especially love that i can drag and drop attachments
CONSI have no con. It was so easy and fast to use.
Reasons for switching to iFax
too expensive and zero customer support (no one replies)
Kimberly
Accounting, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very User Friendly
User Friendly, was very quick process from start to finish.
CONSFree subscription has very few pages. I fax probably 2-3 times a year, but may send between 1-10 pages when I do.
Reasons for switching to iFax
No ongoing free option for users with very little fax needs.
Jennifer
Real Estate, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Free Fax Option
Cost and ease of set up. No credit card required.
CONSHard to find when Google searching for options
Reasons for switching to iFax
Cost. I don't need to fax often, but was paying for service.
Steven
Verified reviewer
Education Management, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
iFax Free Trial Scam
Horrendous
PROSiFax advertises a one-week free trial to sample their product AND IF SATISFIED, a MONTHLY auto renewal. Instead, though I cancelled the free trial after I sampled it (on the 2nd day), they nonetheless charged my credit card for ONE YEAR'S MAX SUBSCRIPTION.
CONSTheir offer is a scam. The free sample trial is phishing for cc #
Luca
Verified reviewer
Real Estate, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Awesome Service
Easy to use and very straightforward. Pricing is great
CONSNothing. Everything is perfect the way it is
Tom
Verified reviewer
Commercial Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
iFax - A Great Way to Handle the Occasion Fax Need
Save me time that allows me more flexibility in my schedule.
PROSWe don't use a fax machine that often. By being able to pay for individual faxes as we need them, we have the best of all worlds.
CONSIt was hard to get to the point where I was informed that I could pay by the fax.
Reasons for switching to iFax
Easy
Tara
Verified reviewer
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2022
Quick, easy, and truly free!
Sign up was a breeze and from start to end fax was only a 5 minute process. Great for someone who is super busy and does not have time to click around trying to figure out how to upload and send a document. This site is perfect for someone who needs to send an occasional fax, but doesn't want a subscription. I'm very happy I stumbled across iFax.
PROSI was able to sign up and send a fax within five minutes! For once a service that advertised as free was actually free. I don't send many faxes so a free option was perfect. The program is user friendly.
CONSI have no complaints regarding this software. Everything was easy to use.
kelly
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Amazing
Great.
PROSEasy to use and a quick procress and updates with confirmations.
CONSno cons with this software as of now. We have it for two of our buildings and it is very user friendly.
Nadia
Non-Profit Organization Management, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Best free fax resource
It was great and I enjoyed myself
PROSEasy and free to use. Makes a great resource for many
CONSOnly get 5 pages to send for free a month
Reasons for switching to iFax
Cheaper
James
Defense & Space, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2022
First Time iFax User
It was very easy to use the service, but I have only sent one fax.
PROSEase of use for the very first time I tried it.
CONSThere is no personal option other than the Free Trial for a single person to use the service only occasionally. This time, my first time to use the service, I had 5 faxes to send which is the maximum monthly for the Free Trial. That might be better specified as a fixed number on an annual basis, such as 60, to be used at any time during the subscribed to year.
Sarah
Hospital & Health Care, 1 employee
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
Scam
This was a horrible experience and I will never recommend this to others. I tried so many times to unsubscribed and your website wouldn't allow my request even after I sent an email your company would not refund me. I will continue writing negative reviews about your site and lack of customer service.
PROSThis software was easy to send fax but I never received a confirmation from the receiver that they got the fax.
CONSThis was a complete scam. I sent my fax and I never received confirmation that the receiver got it. I went to cancel my free trial the day before and their website was not easy. I kept filling out a survey regarding why I left but never had a confirmation that my account was deactivated. I tried sending an email to cancel but they have no record of it even when I showed screenshots from my outbox. I was then charged 99$ and customer service told me to talk to paypall and paypall couldn't refund me. This is a SCAM!
Purush
Aviation & Aerospace, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Most fantastic free or inexpensive fax on the internet services
Like the new Indian-born Prime Minister of the UK, a Hindu, this service will deliver, and does deliver!
PROSEase of instructions and speed of sending a fax; so brilliantly simplified, it is unbelievable. Remember the old fax machines that would chew up the paper , the dialing up system was way-too complicated (especially if linked to a PABX system), and there was no assurance the fax actually reached the supposed recipient.
CONSNothing at all! IT IS NO WELL DESIGNED THAT ONE COULD NOT DISLIKE ANYTHING ABOUT THIS SERVICE. WHY SHOULD ONE, IT IS FREE: SO IF IT WORKS IT WORKS , IF IT DOES NOT WORK, WE MOVE ON TO THE NEXT CHAP AROUND THE BLOCK.
Reason for choosing iFax
No credit card asked for right up front.
Reasons for switching to iFax
The damn machine chewed up an important document.
Anthony
Mining & Metals, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Fax Review
I was looking for a service that I could usee immediately and easily and this product fit my needs
PROSI have used one or two other online fax services and this one is very easy to use
CONSNothing that I have seen so far working with this product
Reasons for switching to iFax
I had not used the program for some time and it was going to take time to set it up
Darwin
Insurance, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to use and cost effective
I needed a simple to use cost effective faxing app. iFax has filled that niche for me.
PROSI was able to fax within 5 minutes and it went flawlessly. Fax was fast and reliable.
CONSHaven't had any missing features. I haven't had a chance to look at all the features but those that I needed have been easy to use.
Kelly
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
When you suddenly need one of the worlds outdated technologies, there is iFax :)
Excellent! Im so happy I found iFax!
PROSI love that this is easy to use and so accessible. A fax taxes seconds to process!
CONSI'd love if the page limit was a little higher on the free version but it is still generous really
Reasons for switching to iFax
I was failing to send too often
Debra
Financial Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
So easy to use.
Able to send needed forms to insurance.
PROSIt was so easy to set up and to use. This was the first time I have used a fax software a this and it was easy.
CONSJust started using and have not run into any issues at this time.
Pablo
Internet, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Free Trial
If I had to use faxes on a daily basis, this would be the platform to go!
PROSIt was easy, straightforward with an amazing UX and UI. Highly recommended.
CONSNo cons found. Everything turned out to be great.
Khosro
Writing and Editing, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best service
Extremely user friendly
PROSEase of use and good overview of all features
CONSPerfect
Reasons for switching to iFax
Not user friendly, need to give credit card
Tyson
Retail, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Ifax for u
It was great it got the job done
PROSIt allows a free trial for all to use while being easy to use
CONSYa I think that the whole thing should be free for the most lower class
Nathan
Internet, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Amazing, free version will seal the deal for you!
Positive, loved using it. well done!
PROSEasy, everything worked here for us at [SENSITIVE CONTENT] - thanks!
CONSNo cons! Everything worked as indicated and expected.
Julie
Cosmetics, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
First day of use
It was very easy to use
PROSI like that i can use it for free before i buy it
CONSI liked all of so far. I can't wait to use more of it soon
Brea
Writing and Editing, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Simple to use and needed a simple one asap
How simple to use and self explanatory it was
CONSNothing i think overall it's great and would definitely recommend to others