All iFax Reviews

1-25 of 360 Reviews

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User Profile

Cally

Verified reviewer

Market Research, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Easy to Use With Tons of Features

PROS

Ease of use and being able to integrate my email with it.

CONS

I disliked how much the program cost. It's too expensive for me.

Jerry

Telecommunications, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Glad I found iFax

As an early user my experience is limited but I do like what I have seen so far.

PROS

Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.

CONS

None that I have found so far. It has worked well for my use.

Reasons for switching to iFax

They don't allow sending unless you get their monthly plan. I don't send enough to justify that expense.

Wail

Health, Wellness and Fitness, 11-50 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2020

Not trustworthy

Horrible experience. Dont recommend anyone to use this scam.

PROS

Absolutely nothing . The app is difficult to use and no customer support is present.

CONS

- Lack of service. - Lack of functionality. - Inability to cancel and having to dispute with credit card company.

Sharon

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

So easy to use!!!

Anything easy for business makes me happy!

PROS

It's so easy to use. I love the features. I especially love that i can drag and drop attachments

CONS

I have no con. It was so easy and fast to use.

Reasons for switching to iFax

too expensive and zero customer support (no one replies)

Kimberly

Accounting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very User Friendly

PROS

User Friendly, was very quick process from start to finish.

CONS

Free subscription has very few pages. I fax probably 2-3 times a year, but may send between 1-10 pages when I do.

Reasons for switching to iFax

No ongoing free option for users with very little fax needs.

Jennifer

Real Estate, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Free Fax Option

PROS

Cost and ease of set up. No credit card required.

CONS

Hard to find when Google searching for options

Reasons for switching to iFax

Cost. I don't need to fax often, but was paying for service.

User Profile

Steven

Verified reviewer

Education Management, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

iFax Free Trial Scam

Horrendous

PROS

iFax advertises a one-week free trial to sample their product AND IF SATISFIED, a MONTHLY auto renewal. Instead, though I cancelled the free trial after I sampled it (on the 2nd day), they nonetheless charged my credit card for ONE YEAR'S MAX SUBSCRIPTION.

CONS

Their offer is a scam. The free sample trial is phishing for cc #

User Profile

Luca

Verified reviewer

Real Estate, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Awesome Service

PROS

Easy to use and very straightforward. Pricing is great

CONS

Nothing. Everything is perfect the way it is

User Profile

Tom

Verified reviewer

Commercial Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

iFax - A Great Way to Handle the Occasion Fax Need

Save me time that allows me more flexibility in my schedule.

PROS

We don't use a fax machine that often. By being able to pay for individual faxes as we need them, we have the best of all worlds.

CONS

It was hard to get to the point where I was informed that I could pay by the fax.

Reasons for switching to iFax

Easy

User Profile

Tara

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2022

Quick, easy, and truly free!

Sign up was a breeze and from start to end fax was only a 5 minute process. Great for someone who is super busy and does not have time to click around trying to figure out how to upload and send a document. This site is perfect for someone who needs to send an occasional fax, but doesn't want a subscription. I'm very happy I stumbled across iFax.

PROS

I was able to sign up and send a fax within five minutes! For once a service that advertised as free was actually free. I don't send many faxes so a free option was perfect. The program is user friendly.

CONS

I have no complaints regarding this software. Everything was easy to use.

kelly

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Amazing

Great.

PROS

Easy to use and a quick procress and updates with confirmations.

CONS

no cons with this software as of now. We have it for two of our buildings and it is very user friendly.

Nadia

Non-Profit Organization Management, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Best free fax resource

It was great and I enjoyed myself

PROS

Easy and free to use. Makes a great resource for many

CONS

Only get 5 pages to send for free a month

Reasons for switching to iFax

Cheaper

James

Defense & Space, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2022

First Time iFax User

It was very easy to use the service, but I have only sent one fax.

PROS

Ease of use for the very first time I tried it.

CONS

There is no personal option other than the Free Trial for a single person to use the service only occasionally. This time, my first time to use the service, I had 5 faxes to send which is the maximum monthly for the Free Trial. That might be better specified as a fixed number on an annual basis, such as 60, to be used at any time during the subscribed to year.

Sarah

Hospital & Health Care, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Scam

This was a horrible experience and I will never recommend this to others. I tried so many times to unsubscribed and your website wouldn't allow my request even after I sent an email your company would not refund me. I will continue writing negative reviews about your site and lack of customer service.

PROS

This software was easy to send fax but I never received a confirmation from the receiver that they got the fax.

CONS

This was a complete scam. I sent my fax and I never received confirmation that the receiver got it. I went to cancel my free trial the day before and their website was not easy. I kept filling out a survey regarding why I left but never had a confirmation that my account was deactivated. I tried sending an email to cancel but they have no record of it even when I showed screenshots from my outbox. I was then charged 99$ and customer service told me to talk to paypall and paypall couldn't refund me. This is a SCAM!

Purush

Aviation & Aerospace, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Most fantastic free or inexpensive fax on the internet services

Like the new Indian-born Prime Minister of the UK, a Hindu, this service will deliver, and does deliver!

PROS

Ease of instructions and speed of sending a fax; so brilliantly simplified, it is unbelievable. Remember the old fax machines that would chew up the paper , the dialing up system was way-too complicated (especially if linked to a PABX system), and there was no assurance the fax actually reached the supposed recipient.

CONS

Nothing at all! IT IS NO WELL DESIGNED THAT ONE COULD NOT DISLIKE ANYTHING ABOUT THIS SERVICE. WHY SHOULD ONE, IT IS FREE: SO IF IT WORKS IT WORKS , IF IT DOES NOT WORK, WE MOVE ON TO THE NEXT CHAP AROUND THE BLOCK.

Reason for choosing iFax

No credit card asked for right up front.

Reasons for switching to iFax

The damn machine chewed up an important document.

Anthony

Mining & Metals, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Fax Review

I was looking for a service that I could usee immediately and easily and this product fit my needs

PROS

I have used one or two other online fax services and this one is very easy to use

CONS

Nothing that I have seen so far working with this product

Reasons for switching to iFax

I had not used the program for some time and it was going to take time to set it up

Darwin

Insurance, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to use and cost effective

I needed a simple to use cost effective faxing app. iFax has filled that niche for me.

PROS

I was able to fax within 5 minutes and it went flawlessly. Fax was fast and reliable.

CONS

Haven't had any missing features. I haven't had a chance to look at all the features but those that I needed have been easy to use.

Kelly

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

When you suddenly need one of the worlds outdated technologies, there is iFax :)

Excellent! Im so happy I found iFax!

PROS

I love that this is easy to use and so accessible. A fax taxes seconds to process!

CONS

I'd love if the page limit was a little higher on the free version but it is still generous really

Reasons for switching to iFax

I was failing to send too often

Debra

Financial Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

So easy to use.

Able to send needed forms to insurance.

PROS

It was so easy to set up and to use. This was the first time I have used a fax software a this and it was easy.

CONS

Just started using and have not run into any issues at this time.

Pablo

Internet, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Free Trial

If I had to use faxes on a daily basis, this would be the platform to go!

PROS

It was easy, straightforward with an amazing UX and UI. Highly recommended.

CONS

No cons found. Everything turned out to be great.

Khosro

Writing and Editing, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best service

Extremely user friendly

PROS

Ease of use and good overview of all features

CONS

Perfect

Reasons for switching to iFax

Not user friendly, need to give credit card

Tyson

Retail, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Ifax for u

It was great it got the job done

PROS

It allows a free trial for all to use while being easy to use

CONS

Ya I think that the whole thing should be free for the most lower class

Nathan

Internet, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Amazing, free version will seal the deal for you!

Positive, loved using it. well done!

PROS

Easy, everything worked here for us at [SENSITIVE CONTENT] - thanks!

CONS

No cons! Everything worked as indicated and expected.

Julie

Cosmetics, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

First day of use

It was very easy to use

PROS

I like that i can use it for free before i buy it

CONS

I liked all of so far. I can't wait to use more of it soon

Brea

Writing and Editing, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Simple to use and needed a simple one asap

PROS

How simple to use and self explanatory it was

CONS

Nothing i think overall it's great and would definitely recommend to others

Showing 1 - 25 of 360 Reviews