Asset Essentials

RATING:

4.4

(257)

About Asset Essentials

Asset Essentials by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Brightly, now a Siemens company, is the global leader in intelligent asset management solutions. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers organizations to cut maintenance costs, improve productivity and make smarter operations decisions. With Asset Essentials, users initiate, assign, and track the progress of existing maintenance work orders, as well as create advanced workflows with preventative maintenance (PM) scheduling to improve long-term asset health. Users set and m...

Asset Essentials Pricing

Contact Brightly Software for pricing information or a quote.

Free trial: 

Not Available

Free version: 

Not Available

Asset Essentials dashboard
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Asset Essentials Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Asset Essentials

1 - 5 of 257 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2023

honest review

Bill

Airlines/Aviation, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Van's Aircraft Asset Essentials startup review 12/22/20

Overall, the transition team was prepared and extremely helpful. Good job! However as mentioned above someone on the team and on the sales end of your operation needs to be better informed/aware of the immensity of the task of taking an old in use CMMS and making your Asset Essentials mate seamlessly.

PROS

The support team and training is top notch. The availability of phone or email support is phenomenal

CONS

At present, the promise bringing over the 12 years of history from our old CMMS has not been delivered. I was told that it could be done as part of the purchase price, then when the scope of the work was completely understood I was asked to pay $1,500 to bring that history into Asset Essentials. After a couple of weeks I was then told that it would take another $2,500 in addition to complete work. This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all.

Reason for choosing Asset Essentials

Pricing and support. Also, [SENSITIVE CONTENT HIDDEN] was direct, honest and competent. He also followed through with all that he said he would do. He is still working to get the history of our old CMMS properly entered into Asset Essentials. If that process completes satisfactorily in the next couple of weeks, our project will have been a success. Nonetheless, if it doesn't then I will not be using Asset Essentials I will be sticking to Manager Plus.

Reasons for switching to Asset Essentials

Pricing and support

Dave

Plastics, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

This One is Easy

Coming from a background of "manual" everything for many years, I had some reservations about the level of difficulty and effort required to switch to a CMMS system. I set a fairly aggressive goal of 90 days to make the transition from the existing manual system to AE. Thanks to the incredible software and the excellent training/support I received during the transition, it was FAR less stressful than I anticipated and we launched a full 3 weeks earlier than scheduled. Eighteen months later, we are still receiving the same great support and are continuing to expand the use of the software to drive improvement in the Maintenance Department

PROS

The Asset Essentials Team did an incredible job employing "ease-of-use" across all functions of the software. Each and every function is quick to learn, simple to use, and provides powerful results.

CONS

It would be fantastic if there were push notifications for New Requests.

Reason for choosing Asset Essentials

This one is easy: 1. Ease of Use. The bells and whistles do not matter (although AE has all of them), the back end analytics do not matter (although AE has amazing back end analytics), how the work orders look when they print out do not matter. A maintenance system only works if the users at all levels participate; if the software is difficult to use, you won't get the users to participate. AE's software is super simple! 2. Support. The AE team listens carefully to develop an understanding of what you want to achieve, builds a schedule and support team to help you, and provides incredible training; and this is just during the setup/startup phase. The built in help guide will answer 95% of any questions you might come up with and their chat/phone support is always prompt and professional. 3. Cost. I gave this the least amount of consideration when comparing products. AE was not the least expensive product on the market, none of the others I looked at came close to package offered.

Shaun

Plastics, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed March 2020

Definetantly not for manufacturing, load time galore

Overall i think this is a very beginner software with a ton of bugs and nonfunctional that they need to work out. Progress with bugs and these functionality problems take way too long if ever to be completed. Honestly wish we spent our money elsewhere.

PROS

setting up Pm's was a nice change from using Outlook calendar Work request made it easier for staff to tell me about broken equipment it does eliminate paper

CONS

very tough to start to use it because the lingo and they way they have it sorted doesn't really apply to manufacturing. to customize alot of thing you need them to do it because we don't have access. plus everything takes 5 at least 5 seconds to load. which doesn't sound like much but every thing you click will have load times. The app is terrible and unusable. load times, restriction in functionality. bugs. Ability to put in meter readings is terribly painful You cant add parts while in a workorder. its a separate page you have to go to. and you can't complete tasks while on a computer.

Reason for choosing Asset Essentials

I chose this one because it had an app and it looked very useful and they said it would be easy to do a walk around checklist with meter readings. It also was on the cheaper side which made it easier to pass on to upper management to buy in.

Brian

Government Relations, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

OVERVIEW OF ASSETS

Overall, I like it, but like all things with time things can be tweaked here and there to better serve the customer.

PROS

Creating work orders with having all the fields popping up ready to be filled out.

CONS

Understanding the charts and breaking down of work orders according to which department you work.

Reason for choosing Asset Essentials

Senior management chose this system. I was not part of the decision making on which product to go with.