FieldEdge Flat Rate Mobile vs Square Appointments

RATING:

4.3

(459)

FieldEdge Flat Rate Mobile has 459 reviews and a rating of 4.32 / 5 stars vs Square Appointments which has 185 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (459)
4.4 (185)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 28, 2022
June 13, 2024
Pros/Cons
  • Pros

  • It is super user friendly & easy to use. I love that it can be used on a computer, cell phone or tablet and there is no subscription.
  • It's very helpful in price guide to my industry and area I service. The options to modify custom and favorite items is great.
  • Cons

  • When they disappear at 7pm at night on a service call and you have to rewrite them it SUCKS.
  • Sometimes it is a little difficult to find certain parts. I was looking for an inducer motor for a Lennox and no manufacturer comes up.
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  • Pros

  • The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.
  • I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.
  • Cons

  • Also the processing fees are a bit much. Recently I’ve had to reach out to them about fraud emails and scams I’ve been getting.
  • It was not very easy to navigate at first. It was a struggle figuring out how to set everything up.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos