Cilio
About Cilio
Cilio Pricing
One-time setup cost includes 1/1 assistance, low monthly fee, no contract
Starting price:
$100.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Field Service Software
Most Helpful Reviews for Cilio
1 - 7 of 7 Reviews
Robert
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Company to use
Great job. Great Support Staff
PROSGreat company to work with!!! Their support staff is awesome and have really helped us streamline our business from billing to sch. I would recommend them to anyone wanting to get their construction business in line and keep everything in one place. They have a great staff West is one of the best in helping get you set up and being there for you when you need her. Also there is other support staff that are right there with her anytime I need anything or think of something they make it happen. I thank them for all that they do for John Evans Const and Design.
CONSReally have nothing negative to say!! They have always been there for us when we need them
Reason for choosing Cilio
I used them from another company I worked for. And knew they would be a great fit for our new company.
Vendor Response
Thank you so much Robert! We're happy to play a role in your success for this coming year!
Replied February 2022
Stacy
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best Software around
Everything from the ease of use to scheduling, to work flow, to customer care, this software makes our job easier. They have someone available during work hours who can help me at any time I need.
CONSI use this in every aspect of my business and I really have not come across any cons.
Reason for choosing Cilio
It helped my business, eliminated the need for another employee, etc.
Vendor Response
Thanks so much Stacy! You and your team have been great to work with.
Replied February 2022
Nick
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Great all around system to manage a large amount of orders and crews efficiently. Highly recommend!
Overall experience has been very good! Great customer service and friendly people to work with!
PROSThe ease of scheduling customers and storing all information and attachments related to a customer. The ability to utilize texting and automation around several different features.
CONSNot having an app that you can download from the app store. Having an easy to use app for the crews in the field would be very useful.
Reason for choosing Cilio
Better customer service.
Reasons for switching to Cilio
Outgrew the previous platform.
Vendor Response
Thanks so much for your feedback! Be sure to check out our "CiO GO" offline app. Gives field crews a very clean made-for-mobile experience where they can see customer info, job details, notes, and attachments with zero wifi or data coverage. Let's them update job records, signoff on jobs, and add attachments anywhere. System auto-syncs when they drive back into a coverage area. Contact us for details or a visual of how it works!
Replied February 2022
Nancy
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great software service
Very good experience.
PROSEasy to use software, very organized....
CONSWhen IMS updates information it doesn't sync to Cilio, and sometimes notes doesn't send to IMS or send it twice.
Reason for choosing Cilio
Recommended by friends.
Jackie
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very Satisfied User
LOVE IT! Customer service is great.
PROSVery user friendly. Able to modify to our needs
CONSI have not encountered any aspect of this product that I have not liked or had any issues with
Reason for choosing Cilio
Easy to set-up, easy to use, excellent customer support
Vendor Response
Thanks so much for your kind words Jackie! Great to have you on the team!
Replied February 2022
Elise
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Happy users
Helpful and supportive
PROSIt is all inclusive for our needs to work with a big box retailer and organize our own work. We have been able to maximize profits with the use of this system
CONSSome of the intricate problems that it has communicating with the big box system.
Reason for choosing Cilio
Transparency
Brenda
Construction, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Scheduler that uses CILIO on daily basis
Its easy to use. Friendly. have minor issues.
CONSI wish I have more access to Lowes software, sometimes customers ask questions regarding to their order and dont have much to go by...