Invoicing errors with packages and paid / unpaid records, very confusing.

I like that it has a clock in and out system along with GPS tracking that builds my clients trust by letting them know that I'm doing the job that they're paying me to do.

I am glad I started using DoTimely. It has made keeping track of my pet sitting schedule and doing invoicing so easy.

I'm a solo pet care provider that is in the beginning of my business stage and it helps me to be professional and organized at a very affordable price.

It would be great to have more integration with external calendars and ways to customize the look of the app for personal business.

Technical support is quick and easy and most answers are resolved within an hour. Very happy with all the new modifications.

I have been very happy with this software. Been using for about 2 months and it has been very easy for both me and my clients.

My clients don't think to look there because it makes them think of insurance so they skip it. The tutorial videos are hard to learn from due to no sound.

The product is great for my team and the customers.

Occasional glitch with stopping an appointment.

Reliability, ease of use for you and clients, affordable, professional.

The customer support is great and they are very quick to get back to us with answers.

Trouble with spam emails, invoice discounts. Also- being able to select multiple invoices from list to mark as paid.

We also like the reminder emails regarding pet vaccination expiry and pet birthdays, and the integrated client key inventory. All of these features are free to use as well.

ITs ease of use was great and it really helped streamline our operation.

It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

When I found about DoTimely I couldn't believe it, it had everything that I needed for my business. It's like they read my mind and built it.

Easy to book, revise and cancel appointments. The have a good chat tool so you can easily communicate around an event and share pictures.

M so pleased with this tool. It saves me a lot of time and money, plus our clients love it.

Support is always there to help you out. Virtually just pay per invoice, amazing.

The only things that missing, for me, is dog boarding features.

The customer service is timely and the ease of use makes this my go to.

We operate and animal shelter and love that it is easily and quickly accessible on our phones as our staff our constantly on their feet and not sitting at a desk.

The interface is clean and user friendly. If something you need to do isn’t already self explanatory, the support team and videos are amazing.

Great value for the money. Unlimited clients and employees, and the only fees are for invoicing.

I love how I have all my clients information at the touch of a button.

The customer service is absolutely wonderful. I've never had to wait for very long to get a response and they work out any issues very quickly.

I had a little bit of trouble figuring out how to get started.

Overall my experience has been awesome with this program.

So far we haven't been overly impressed with the calendar syncing and updating. It tends to lag quite a bit and poses some problems scheduling last minute bookings with our cleaners.

Intuitive and clean interface. App and website both work great.

Properly is a lifesaver for remote property managers.

Verification pictures are another great aspect to owners and cleaners who like to gather evidence.

The integration with booking software like Airbnb, Homeaway and Booking.com.

Software is at times buggy. Service staff continue to struggle with the technology, and it is not easy enough for them to use in most cases.

I love it's functionality and ease of use. Properly introduced me to my housekeeper that is bonkers good.

With no way to list an owners rate of service or a simple email capture we can no export to our accounting software. The lack of flexibility to schedule a staff member to a service.

Market place in my city (Perth, Australia) is limited.

Mind you, this was over $7000 AUD. It's so very disappointing that a company will destroy a relationship like this.

Connects me with cleaners, easy to use, takes the complexity away from running an airbnb.

Very easy to integrate and edit new properties. I love the calendar view.

I love the feature if the cleaner needs to report something wrong.

I recommend this software to all my Vacation Rental clients.

It's very easy to use once you get the hang of it.

Notifications of problems. Very easy to integrate and edit new properties.

I found very good cleaner through their software. Happy with their service.

I would be lost without Properly when it comes to organising my short term rental cleaners.

It's very easy to learn how to use which is a bonus. It's bright and clear when it comes to checking your calendar for bookings requiring a turnover clean.

I suggest adding a big warning/ flashy light if there's a missed cleaning after a guest checks out.

I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.

I like that I can create visual templates of the cleaning that needs to be done. I do like much of the interface.

US Dollar

DoTimely is a cloud-based appointment scheduling application designed to help pet grooming, dog walking, plumbing, HVAC and roofing professionals manage online bookings, payment processing, customer details and more on a unified platform. The application enables organizations to automatically route customer service requests to the corresponding staff member.


DoTimely allows administrators to assign service tasks to team members and notify customers about changes in schedules or services in real-time. Features of DoTimely are GPS tracking, push notifications, text messaging, reporting, communication management and more. Additionally, clients can utilize mobile applications on Android and iOS devices to request new appointments, edit profiles, view invoices and process payments, even from remote locations.


Teams can utilize the invoicing module to generate invoices, calculate prices, automatically add discounts or surcharges and email electronic invoices to clients. The platform is available to users for free and on monthly subscriptions. Support is extended via online measures.



LongDescription

Employee Management

User Management

Electronic Payments

Payment Processing

GPS Check-in/Check-out

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Access Controls/Permissions

SMS Messaging

Dispatch Management

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Team Calendars

Customer Accounts

Sport Coaching

Customer Database

Recurring Appointments

Job Management

Calendar Management

Key Management

Customizable Fields

Customer Portal

Scheduling

Self Service Portal

QuickBooks Integration

Mobile Access

Sales Reports

Real Time Data

Discussions/Forums

Life Coaching

Business Coaching

Address Book

Photo Management

Client Portal

Real-Time Notifications

Email Reminders

Service History

Real-Time Updates

Website Integration

Invoice Processing

Alerts/Notifications

Online Booking

Reporting & Statistics

Automated Scheduling

Real-Time Chat

Color Codes/Icons

Availability Management

Work Order Management

Calendar Sync

Job Scheduling

Billing & Invoicing

Customer Management

Discount Management

Customizable Branding

Recurring Tasks

Contact Database

Employee Scheduling

For Lawn Care

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Client Management

Staff Management

Drag & Drop

Customer History

Pet Birthday Tracking

Pet Grooming

Third-Party Integrations

Location Tracking

Appointment Scheduling

Task Management

Live Chat

Essential: Free

Pro:  $15 first user and additional users for $10 each.

Elite: Contact for pricing

*All Prices are in USD.

Email/Help Desk

FAQs/Forum

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DoTimely

In Person

Documentation

Properly is a cloud-based field service solution that helps homeshare owners, vacation rental hosts and property managers to manage housekeeping.


Properly provides users with a booking system that includes a synchronized calendar to manage staff and schedule cleaning jobs. Visual checklists help users to communicate tasks to staff, and also allow staff to document property condition. Cleaners can report problems related to damages and low supplies, send verification photos and receive feedback in real time.


Properly also offers a notification system that sends users text, email or push notifications when jobs are booked or updated. Users can generate custom reports and share access to listings and job requests. The solution integrates with listing platforms such as Airbnb and HomeAway, Channel Managers, PMS, iCal and Amazon Echo.


Services are offered on a monthly subscription basis that includes support via email, live chat and online helpdesk.



Status Tracking

Customizable Reports

Data Synchronization

Housekeeping Management

Contact Management

Vendor Management

Real Time Reporting

Maintenance Scheduling

Web browser (OS agnostic)

BASIC: free with up to 2 jobs sent per month

ADVANCED: $6/property/month (paid monthly) with unlimited jobs sent per month ($5.40/property/month when billed annually)

PRO: $10/property/month (paid monthly) with unlimited jobs sent per month, reports, and onboarding support ($9/property/month when billed annually)

PROPERTY MANAGER: unlimited jobs sent per month plus unlimited multi-user account, a dedicated success manager, and more. Contact Properly for pricing information.

DoTimely vs Properly

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