Employees cannot see their hours accrued for each pay period. This has been a common complaint in our organization.

So far, the software has been very effective with very few, if any, issues.

The app has error codes. Customer support is horrible.

We usually run into problems while doing payroll, and then we have to wait for them to call us back.

I hate the way the view of the time cards is. Lots of wasted space and it is so slow to load and re-calculate in particular.

Job costing is more accurate. Employees can view their time and approve reducing the amount of time backtracking to find an error.

We find that ExakTime pays for it self plus more. We are super pleased with it.

It integrates with QuickBooks. The reports that we use are vital to billing our clients since they are billed on a time and material basis.

Every time it updates, another problem is created.

The attempt at making this a cloud based product is a complete waste of money.

At the end of the day as a user the app slows me down and can be quite aggravating.

The updates have been better, and faster. This makes payroll a lot easier and keeps employees honest.

Find the numerous amount of options overwhelming and makes it difficult to go straight to what we use.

A Picture snap shop of the person clocking in helps to eliminate ohers clocking in for other employees. It is very helpful to be able to integrate into Quick books.

I like that this software is compatible anywhere and anyone can use it. Once set up is complete it is easy to use and is a great tool for time tracking your employees.

Its been a great and easy transition and not having to collect time cards is a great benefit to us.

The mobile application's ease of use. I love the ability to sort reports by employee, location, cost code and time frame.

This is good for people to keep track of where employees are and to ensure that they are at work when they say they are.

I like the ease of use for the employees. It is very easy to show a new employee how to use the software.

It's very very frustrating. There are other related problems too, such as before if I checked a box for time, but synced or uploaded to a different company, then the time would not go through.

Buggy; issues; causes payroll errors. Changes AM to PM / vise versa - causes times to calculate improperly.

The set up for individual workers is simple, user manual helpful and Customer service outstanding.

This is a great way to track hours worked at different job site locations. You are able to view timecard and payments all in the app.

This product has been very valuable to our company and helpful in managing our employees. I appreciate the ease of use of the product.

Other products on the market cost less and work better.

I love everything about this product, from the ease of use to the support I get if I ever need it. Customer Service is right on any issues I do have and they get them resolved quickly.

Its a great tool to track a large number of employees at multiple locations. Also helps make payroll processing much easier.

So far customer service has been very good, both times I called I spoke with Jeremy Bautista. He was very knowledgable and quick to help, this was very encouraging.

We didn't get to benefit from this software. If it meets your needs it would be a fantastic product.

Its an excellent tool to track time. Its quick as it saves lots of time.

Expensive to integrate with, unstable, breaks frequently (particularly custom integrations), no REST API.

The customer service has been wonderful for a first time user. They help explain things clearly and got me up and running quickly.

Housecall is perfect for the non technical company that needs simplicity and effectiveness.

Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.

No real problems but the interface is kind of boring. But that is just being nitpicky.

IT's been great the staff is very help the training is great and everyone is helpful and friends.

I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.

I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.

Great company and all employees are super helpful and nice. They respond quickly even in the evenings and weekends when there is a major issue.

It is easy to use and they have nice features just like other good dispatching softwares.

Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.

So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.

HCP is the best software for a great price to help our continued growth and success.

Ease of use and integration of all aspects of a service driven business. Communication with customers is smooth and flawless.

I HIGHLY RECOMMEND house call pro!!! Revenue is up over 200% and makes it so easy to track conversions. Estimates and invoicing is so easy and seamless.

I have trouble when I  have more than one customer with the same first and last name. Also, there is an issue where you only have the option of homeowner and business, but nothing for tenant.

Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.

Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers.

My business just keeps on growing and with all the integration with other apps, it helps you get the jobs done and keeps your customer smiling even after you left.

Great experience, user friendly for my technicians out in the field, lots of features for tracking information - so far so good - love the software.

We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business.

They exemplify the idea that if their clients are successful then their business is successful.

I can go on and on and the best part is it is so easy to learn and use. The customer service is outstanding.

Great platform, great customer service, and easy to use. Perfect for small business.

When the system goes down we are lost until it comes back up. This has only happened a few times in the last few years though.

I appreciate the constant growth and expansion. Always looking to customers for a better experience.

Its easy to use, frequent updates and new features, extremely helpful customer service, Great Facebook community to help each other, its worth every penny.

I love the integration with the other platforms I use for my business. Scheduling and communication with my clients is fantastic.

I truly enjoy using this software and enjoy the ease of transferring from my previous way of servicing clients.

Decision killer was the inability for expense tracking. This was a no go and I terminated the trial.

Easy to use from Day 1 and it's quick and easy for new employees to learn. One of the best things is the customer service.

I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction.

The experience that I have with House pro is amazing what i love is if I have any question someone is always there to help.

We lost some higher end functions in the software switch. We lost the multiple option quotes (housecall already resolved this now).

Has to be close to the worst interfaces for a company just because of the lack of customer support.

Fantastic software that is produced by a company that is very responsive and engaged with customers.

Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn.

US Dollar

ExakTime is a two-decade provider of time tracking for construction and field-based industries. The robust, easy-to-use time tracking and scheduling app syncs directly with user-friendly cloud software, allowing for easy scheduling of shifts and tasks as well as real-time attendance, hour, cost code and other data that’s accessible and actionable from anywhere. ExakTime runs on Android and iOS phones and tablets, while the time tracking software integrates with all major accounting programs.



LongDescription

Leave Tracking

Subcontractor Management

Customizable Reports

Online Time Tracking

Job Costing

Attendance Tracking

Timesheet Management

Project Management

Biometric Recognition

Workstation Tracking

Clock In/Out

Employee Self Service

Self Service Portal

Employee Time Tracking

Mobile Access

Overtime Calculation

Real-Time Updates

Project Tracking

Activity Dashboard

Employee Database

Reporting & Statistics

Accounting Integration

Reporting/Analytics

Online Punch Card

Employee Scheduling

Online Time Clock

Payroll Management

Summary Reports

Mobile Time Tracking

Offline Time Tracking

Scheduling

Time Tracking

Role-Based Permissions

Biometrics

Contact ExakTime to request full pricing information and quotes.

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ExakTime

In Person

Live Online

Webinars

Documentation

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as carpet cleaning, window cleaning, plumbing, electrical, HVAC, and more.

Housecall Pro allows service businesses to forego paperwork in favor of digital automation. HouseCall Pro offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message capabilities, automated postcards and email marketing automation.

Clients can book services via HouseCall's online booking functionality, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.


International Moves

Labor Rates

Employee Management

Work Order Creation

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Real-time Scheduling

Mobile Alerts

For Locksmiths

Access Controls/Permissions

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Real-Time Monitoring

Bank Reconciliation

Mobile Payments

Contract/License Management

Electronic Signature

Project Billing

Client Database

Group Scheduling

Credit Card Processing

Invoice Management

Approval Process Control

Customizable Invoices

Communication Management

Customer Accounts

Customer Database

Recurring Appointments

Job Management

Calendar Management

Collaboration Tools

Assignment Management

Geographic Maps

Data Import/Export

Mobile Signature Capture

Multi-Location

QuickBooks Integration

Audit Trail

Availability Indicator

Technician Management

Booking Management

Lead Management

File Storage

Email Marketing

Online Payments

Online Invoicing

Real-Time Data

Fleet Management

Routing

Historical Reporting

Bid Management

Military/GSA Moves

Marketing Automation

Client Portal

Preventive Maintenance

Sales Tax Management

Real-Time Notifications

Commercial/Industrial

Service History

For HVAC Companies

Workflow Management

Email Management

Local Moves

Budgeting/Forecasting

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reminders

Invoice Creation

Time & Expense Tracking

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Chat/Messaging

For Pest Control Companies

Availability Management

BASIC PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support

ESSENTIALS PLAN: $129/month billed annually - 1-5 Users
Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support

MAX PLAN: $279/month billed annually - 1-8 Users
Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking

MAX+ PLAN: Contact for pricing - 15+ Users
Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

ExakTime vs Housecall Pro

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons