FieldConnect offers software-as-a-service (SaaS), cloud-based and on-premise field service management solutions for mid-sized and large contracting businesses in HVAC, construction, electrical and other specialties.
The system is ideal for owners, service managers, dispatchers and field technicians. Key features include mobile work order management, scheduling and dispatch, back office management, field sales quoting, mobile project management, and customer and subcontractor portals.
FieldConnect enables users to manage work orders and customer agreements, send schedules, track technicians’ activities and time, complete inspection forms and manage parts and materials used to service work orders. The solution also enables customers to submit service requests and manage subcontractors. It includes support for voice-to-text notetaking and e-signatures.
Users can also obtain equipment and site history whether the device is online or offline.