Hitachi Solutions Field Service Automation (FSA) is designed to help mid-sized and large field service companies manage tasks such as scheduling, equipment management, project work, scheduled maintenance, support installations, and more.
This platform can be tailored to the needs of an individual company with built-in configuration tools, as well as the .NET code and the Microsoft Visual Studio development environment. A layered architecture allows users to customize one part of the system without it impacting the functionality of others. This also allows companies to adapt the system to business changes over time.
The system’s unified mobile synchronization framework means that techs can use it whether or not they have a data connection.
Hitachi Solutions FSA is device agnostic, and can be deployed either on-premise or web-based. It’s typically recommended to companies servicing commercial equipment, industrial equipment, residential HVAC, and manufacturing equipment.