About HyperTrack

HyperTrack is a cloud-based live location tracking solution for deliveries and visits. It includes a variety of features such as ridesharing, workforce automation, logistics, on-demand and package delivery, marketplace aggregators, trucking and fleet management. Key features include order assignments for Efficient planning and dispatch of orders, route optimization, slot times and delivery capacity, map views, location timelines and movement summaries for drives, stops and walks, live routes and ETAs to destinations, real-time monitoring of delays, no-shows and arrivals, trip summaries, and automated trip payouts and expense reimbursement and automatic tracking of places of interest including arrivals, exits, time spent and routes taken. It assists with location- and...


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9 Reviews of HyperTrack

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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May 2021

Eric from A&B Courier Service Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Micro tracking of courier / delivery drivers

We've been a HT client for a few years now, nothing by praise for this company and its staff.

Pros

We use on a min by min basis HT, we love the webhook capabilities, the simplistic interface that runs seamlessly in the background. The SDK is extremely battery friendly, so much so that you barely even know its running on devices with 2000mah batteries... on a device with 4900mah, the software runs for days before needing to charge the device. The dashboard is easy on the eyes, and provides access the basic information a fleet manager would require straight out of the box.

Cons

We aren't too fond of the way activities are updates after the fact, but its a small work around given the potential power of the solution.

June 2021

Santiago from Alfred

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

June 2021

Great Product for our Operations Team

Pros

I think that it is a software that is easy to implement and that actually gets the job done in the right way. I like the fact that it easily calculates estimated times of arrival and tracks every movement really easily. I didn't personally implement the integration with the software itself, but I am constantly using it and it works really well. The documentation I was told is very good as well. Thank you!

Cons

I see that sometimes the maps in the links that we send to the customer to see where their vehicle is going, takes some time to load and therefore affects user experience a little bit. I would also like for it to be easier to implement a view in which you could see exactly where all the users of the application are in a specific moment.

Reasons for Choosing HyperTrack

I remember that we looked at various options but someone from the team had worked with this technology before and therefore it was strategic for us to use HyperTrack instead of having to learn how implementation worked.

August 2021

Partha from Groundworks Companies

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Best non intrusive tracking component for Companies

Pros

Easy of use, great support, and accuracy.

Cons

Wish that upgrades were made available faster as we iterate over new versions of OS

June 2021

Bernard from Motag Limited

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

4.0

June 2021

Good framework - still room for improvement

Pros

With the pandemic, we were looking for a software that could help delivery operations linked to online ordering, and Hypertrack had the backbone and use cases that were close to what we were looking for

Cons

For sure it had a nice look and feel, but it was missing a lot of the business logic in the logistics sector. Since we started until now, there has been a lot of progress made, but there is still some key operational aspects that are missing

June 2021

Shourya from Supr Daily

Company Size: 1,001-5,000 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2021

One of the best softwares I have come across

Very good

Pros

The accuracy and the UI of the software is really impressive. It becomes very easy for us to track our delivery executives using this software.

Cons

There are some frequent bugs that restrict our work and HyperTrack crashes if user disables the geo location.

June 2021

Divyanshu from SPINNY

Company Size: 201-500 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2021

Hypertrack Expereince Review

Pros

Integration support is just great, had few issues while integration, but chat support provided live support, backend system is powerful and smooth.

Cons

UI for dashboard is not user friendly and sort of complex, their documentation is not well updated

June 2021

Silas from Vras

Company Size: 2-10 employees

Industry: Computer Software

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

June 2021

Perfect Solution

Hypertrack help my customer manage his truck fleet easily and quickly.

Pros

Easy to integrate with the project, it already has open source apps to facilitate the use process. Complete solution for those working with urban mobility.

Cons

To improve it should just be cheaper. Currently I think it's still a little expensive.

June 2021

Armand from ChainCode

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Easy Tracking

Pros

Powerful and with a easy implementation. Useful features as geofencing.

Cons

The UI could be more intuitive and responsive.

June 2021

Alan from Gigable

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2021

Complete and simple to implement API and other toolss

Hypertrack helped us provide a worker tracking solution in just of 1 product development cycle, which helped our end users to understand how to improve their operations.

Pros

Hypertrack Helps us achieve our tracking goals with an intuitive and simple to implement API. The documentation is really complete, and the support team is fantastic in terms of speed of response and follow-up. I totally recommend implementing Hypertrack API and embedded map

Cons

No major cons on the implementation. There were bugs as always, but they were quickly solved.