Odyssee Field Service Software

Odyssee Field Service Software

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Find out more:

About Odyssee Field Service

Odyssee Service is a cloud-based field service platform suitable for businesses of all sizes. It offers tools for communication between external service teams, field service planners and customer service representatives. Users can manage invoicing, work orders and client approvals on site by accessing Odyssee on a mobile device. Users can access information about current jobs, invoicing and materials in real time. The contract module helps manage service level agreements, preventative maintenance schedules and customer contracts. The service scheduling module lets users schedule jobs, access schedules for individual service staff and see where jobs are located. Field service staff can use the time registration module to track hours worked, and managers can pro...

Odyssee Field Service Pricing

Odyssee Service starts at 22€ per month per user. 14 days free trial available (no credit card required). Ask for your demo and get started in minutes!

Starting price: 

22.00 per year

Free trial: 

Available

Free version: 

Not Available

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Field service management for asset centric industries. A powerful solution for companies providing installation, maintenance, and repair services.

Odyssee Field Service User Reviews

OVERALL RATING

Showing 2 reviews

Markus

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Well structured and easy to handle.

Pros

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Cons

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Response from Odyssee Mobile

Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

Replied June 2018

User Profile

Wolf

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

This is a fantastic Online and Offline Tool for service personnel!

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Pros

Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Cons

There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!