# Payaca Software Reviews, Demo & Pricing - 2026 > Review of Payaca Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/payaca-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / Payaca Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/payaca-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/payaca-profile/alternatives/) # Payaca 2026: Benefits, Features & Pricing Wondering if Payaca is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Payaca 4.9 [(19)](https://www.softwareadvice.com/field-service/payaca-profile/reviews/) Pricing Starting at £299.00 per month ### About Payaca Customer Relationship Management (CRM) solution built specifically for field service businesses that aspire to be more efficient, customer-oriented, and ambitious. Our software is more than just a tool; it's an ally that helps businesses streamline operations, foster stronger customer relationships, and drive growth. Field service businesses often grapple with the complexities of juggling multiple tasks, from scheduling jobs and managing customer interactions to creating quotes and invoices. Payaca makes these tasks simple and manageable. It’s as if you've hired a super-efficient team member that doesn't sleep, leaves no room for errors and always remembers everything. For the business owner who wants to optimise their time, Payaca offers automated features for routine tasks. Say goodbye to hours spent on scheduling and organising. Say hello to increased productivity and more time to focus on strategic, growth-driving activities. For the team that desires to build stronger, more valuable customer relationships, Payaca is the partner you need. Our CRM solution helps you understand your customers better, offering insights that can enhance customer engagement and satisfaction. The... result? More repeat business and improved customer loyalty. For the ambitious business that seeks growth, Payaca provides powerful analytics that guide informed, data-driven decisions. Discover which areas of your business are performing well and which need improvement. With Payaca, your path to growth becomes clear. We understand the value of continual improvement. That's why at Payaca, we listen to our users and constantly refine our product based on their feedback. Our software development is done in-house, by a team of experts who are passionate about creating a product that exceeds our customers' expectations. We are confident in our product, and we believe in its ability to make a real difference to your business. The values we embody at Payaca are integral to our product. We are proactive, striving to turn innovative ideas into reality. We are transparent, keeping our customers informed and owning up to our mistakes when we make them. And we design for simplicity, focusing on creating intuitive features, efficient processes, and clear communication. At Payaca, we cater to businesses of all sizes and industries. Whether you're a start-up looking to establish yourself or a large enterprise aiming to further enhance your operations, Payaca offers a tailored solution that fits your specific needs. In summary, Payaca is the CRM solution for ambitious field service businesses that aspire to streamline their operations, build stronger customer relationships, and drive growth. If this sounds like you, we'd love to help you achieve your goals. Wondering if Payaca is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## Payaca User Interface ## Popular Payaca Alternatives Main Product Payaca 4.9 [(19)](https://www.softwareadvice.com/field-service/payaca-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.82Value for money - 5.0Customer support - 4.58Functionality Pricing Starting at £299.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(142)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.86Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price ## Payaca Pricing and Plans Starting price: £299.00 per month Free Trial Free Version Core £299.00 flat rate, per month Plan includes: - Interactive proposals - Invoicing & payment - Templated automations - Customer relationship management (CRM) - Team & job management - Accounting & payment integrations - Ticket based support Growth £1,199.00 flat rate, per month Plan includes: - Everything in Core - Custom automations - Timelogs - Map based scheduling - Use your own web domain - Client portal - Priority live chat support Scale £4,999.00 flat rate, per month Plan includes: - Everything in Business - Process improvement planning - Focused rollout management - Custom development - Custom integrations - Dedicated proactive support via chat, phone & in-person Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Payaca Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of Payaca Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Add & Edit Photos API Approval Process Control Audit Trail Automated Quoting Automatic Backup Bid Management Billable Items Tracking Billing & Invoicing Billing Portal Bills of Material Booking Management Budgeting/Forecasting Calendar Management Calendar/Reminder System Catalog Management Change Order Management Client Portal Client Tracking Collaboration Tools Commenting/Notes Commercial Commercial Inspections Communications Management Compliance Management Contact Database Contact Management Contract/License Management Contractor Management Cost Database Cost Estimating Cost-to-Completion Tracking Cost Tracking Credit Card Processing CRM Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Fields Customizable Forms Customizable Invoices Customizable Reports Customizable Templates Data Import/Export Debit/Credit Card Processing Digital Signature Discount Management Dispatch Management Document Imaging Document Management Document Storage Drag & Drop Electrical Estimating Electronic Forms Electronic Payments Electronic Signature Email Management Email Templates Employee Management Employee Scheduling Estimating Expense Tracking File Storage Financial Management For Arborists For Commercial and/or Industrial Electrical Contractors Forecasting For Field Service For Locksmiths Forms Management For Plumbing Industry Gantt/Timeline View Geographic Maps Historical Reporting Hourly Billing Image Capture Inspection Checklists Inspection Management Interaction Tracking Inventory Management Inventory Tracking Invoice Creation Invoice History Invoice Management Invoice Processing Job Costing Job Management Job Scheduling Job Tracking Labor Cost Reporting Lead Management Maintenance Scheduling Marketing Automation Material Ordering Mobile Alerts Mobile App Mobile Payments Mobile Signature Capture Multi-Currency Multi-Location Multiple Projects Offline Access Online Invoicing Online Payments Online Time Clock Payment Collection in the Field Payment Processing Photo Capture Photos/Images Price/Margin Management Pricing and Cost Calculations Pricing Management Progress Reports Progress Tracking Project Billing Project Estimating Projections Project Management Project Planning Project Scheduling Project Templates Project Time Tracking Project Tracking Proposal Generation Purchase Order Management Purchasing & Receiving QuickBooks Integration Quotes/Estimates Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Recurring Appointments Recurring Invoicing Recurring Orders Recurring/Subscription Billing Repair Estimates Reporting/Analytics Reporting & Statistics Report Summary Rescheduling Residential Inspections Resource Management Resource Scheduling Role-Based Permissions Routing Sales Approval Sales Pipeline Management Scheduling Search/Filter Service History SMS Messaging Staff Calendar Status Tracking Subcontractor Management Supplier Management Task Management Task Progress Tracking Task Scheduling Tax Calculation Team Management Technician Management Template Management Templates Third-Party Integrations Time & Expense Tracking Time Tracking Workflow Management Work History Work Order Creation Work Order Management ## Payaca Integrations Stripe Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Spruce Integration rated undefined from -1 review ## Payaca User Reviews Overall Rating 4.9 Ratings Breakdown 5 89% 4 11% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.8 Customer support 5.0 Functionality 4.6 AS Anna S. Verified reviewer Renewables & Environment 11-50 employees Used daily for less than 12 months Reviewed October 2025 Payaca saves us time and has helped improve our processes 5 Overall it has been a good experience and I feel we provide better service and information to our customers by using Payaca, it has certainly enabled us to streamline previous processes which were using very manual processes to complete our paperwork and Payaca has made many of these quicker and simpler. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Integrating Payaca into our business has been very helpful by reducing lots of repetitive manual process and increasing communication between us and customers via automations, it has definitely been timesaving. Whilst we have had to change some of the ways we are working, this has been adapted well by office staff and engineers. The support \[sensitive content hidden\] have given us and continue to give us has been brilliant and they work very hard at providing guidance, advice and solutions. We have two type of engineer teams and numerous office teams using Payaca, our Service engineers have been using it for some time and all seems fully embedded, making booking, attendance and invoicing pretty seamless. Our Installation engineers have only just started using it and therefore are less familiar, so I have less to report on this at the moment. The great thing is that we can continue to develop from its starting point as we become more aware of any further tweaks we may need. Help is always at hand to answer queries, which we have been very grateful for, to get the best from the system. We are hoping as more projects go through Payaca and Analytics develop, it will give us lots of useful information for our business to help us develop it going forward. Cons: The use of a single email address for each project has been a bit of a challenge due to the type of customers we have where we have repeat projects with one customer. We also have elderly customers who don't have email addresses or do not want to use it and therefore easier flexibility around this, would be good. We seem to have developed work arounds, but it isn't ideal. The ability to be able to leave notes on the customer without it being on a specific project is something we used a great deal in our previous CRM and it was very helpful to all staff, so we do miss that functionality. There also seems to have been a number of issues with information mapping over to Payaca and Xero incorrectly and this has caused quite a bit of work for our finance department where there have been some anomolies of data mapping over incorrectly without us understanding why. So this has been challenging sometimes to manage positively when the fallout has created a great deal of stress and work for Finance, hopefully we will get there with these issues. Reasons for switching to Payaca The CRM we moved from was not on the drop down, it was Copper CRM and we moved as Payaca is developed for our industry so the capability is better. Read More CC Cathy C. Verified reviewer Construction 2-10 employees Used daily for less than 12 months Review source Reviewed July 2023 Really good value for money, makes your quotes look more professional and well marketed 5 The team have been amazing, they started providing electrical certification within the software which was a massive game changer and time saver for us as a company. they really have gone above and beyond to create an all round solution for electrical businesses. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how I can make options for quotes. I means I can give customers optional extras to help upsell and means I have to do less quote amendments as people can just untick something if they don't want it rather than having to keep coming back and requesting changes. Cons: The initial getting my head around how all the quotes work was difficult but \[sensitive content hidden\] and the team were always on hand to help. Its best just to get stuck in and start learning. Reasons for choosing Payaca The level of support offered by payaca is unbeatable Reasons for switching to Payaca The electrical certification on the previous software was not up to scratch and the previous software to that didn't even offer it. Vendor Response Thanks Cathy, after trying a number of other options it's great to hear Payaca is working so well. Your feedback has been fantastic and we've been able to make a number of improvements to make getting started easier since you joined. Thanks again! Matt (CEO at Payaca) Replied July 2023 Read More AM Andrew M. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed September 2021 Electrical Contractor 5 Very good. Tech have helped me a few times with some minor issues and seem to be happy to take onboard advice on how to better the app Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Pre existing integration with stripe as this allowed a streamlined process to get paid. Cons: Lack of other integrations such as go cardless for recurring payments such as subscriptions and long term rentals. Reasons for switching to Payaca Primary reason was the lack of integration with stripe. I wanted customers to be able to pay me quicker with less hastle. Vendor Response Hi Andrew, Thank you for your review. Customer feedback is invaluable to us so we always appreciate your input. We've got plenty on the way we'll be able to show you soon! We will be adding the ability to take staged payments, plus other integrations beyond Stripe so look out for that in future updates. We look forward to seeing you at the end of the month, it'll be good to finally meet in person! Best regards, Michael Replied September 2021 Read More RD Rob D. Verified reviewer Facilities Services 11-50 employees Used daily for less than 12 months Review source Reviewed April 2024 Fantatsic product, even better team 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The team are fantatsic. Always keen to hear feedback and make improvements. New versions with better featyres are released almost weekly at the moment. Easy for our team to use, implementation took a little bit of time but was valbsolutely worth it. It has reduced our admin resource by over 60%. Improved efficiencies in almost all areas of our business. Increased profitability by 15% within 4 weeks of full implementation. Honestly can\`t fault this system. Really excited to see what developments are coming in the next few months. Cons: I don\`t really have any negative feedback, excellent value for money. Take the time and implement the system properly, make sure you are on the right package and if you need the extra support, pay for it. It will pay dividends in a very short period of time. Reasons for switching to Payaca Absolutely horrible company to deal with. Over prpmised and very much under delivered. Not functional, vert clunky and the support is horrendous. Read More JC James C. Verified reviewer Construction 2-10 employees Used daily for less than 2 years Review source Reviewed March 2024 Quote process and management has been greatly improved 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of creating quotes, ability to create groups, ability to automatically communicate with customers via text message. Cons: Not able to save pdf broachers to groups, not able to add clickable links to items (eg links to more into on the products) , Not being able to have multiple email address, people the same quote gets sent to, eg some times we need to send the quote to the client and the main contractor. Reasons for switching to Payaca Found Payaca more user friendly and better value for money with the features offered. Read More NH Nabil H. Verified reviewer Oil & Energy 2-10 employees Used daily for less than 2 years Review source Reviewed August 2023 Outstanding CRM 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A very important tool in todays busy environment, which takes care of automations, allowing you to track everything. I find quoting and invoicing seamlessly integrating. Cons: as a new platform there are still some forms I would like to have as standard. However it is easy to attach documents to a file if necessary. Reasons for choosing Payaca personal touch with great support. affiliation to the boiler business Read More MS Mike S. Verified reviewer Electrical/ Electronic Manufacturing 2-10 employees Used daily for less than 12 months Review source Reviewed July 2023 Is it for us? 5 Lead control is excellent from enquiry through survey and quote stage right through to sale and installation and billing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system appeared to fundamentally be designed for sole traders, primarily plumbers which wasn't initially ideal for us until \[sensitive content hidden\] and his team engaged with us to explore the chances of tweaking the product to suit our Vehicle Charging/ Renewable Energy application. No one else offered the flexibility Cons: It was very trade specific initially and not really suited to a company that had separate departments. This is no longer the case. \[sensitive content hidden\] and the team have been incredibly helpful over the past year in compromising processes to help it work for us Reasons for switching to Payaca Flexibility and the desire by \[sensitive content hidden\] and the team to adapt to try and accomodate our work processes rather than being inflexible like most other CRM's Read More CR Chris R. Verified reviewer Construction 2-10 employees Used daily for less than 2 years Reviewed September 2021 Fantastic software 5 My overall experience with Payaca has been fantastic. I'm getting on really well with the product and looking forward to using it for many more years and excited to see the additional features they add. It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also. Any questions you may have, their team are always there to answer or solve any issues. Excellent all round package with Payaca! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the fact that I can create a quote or invoice in short time. Also once an invoice is sent it integrates with xero where my invoices and vat get automatically inputted into the software for my accountants easy access. Being able to offer 0% finance is a game changer in my business, that's the route alot of customers want to go down these days so it's a great feature. Cons: There's nothing I Dislike about Payaca but the only thing missing for me is a customer satisfaction note to sign at the end of a job. Reasons for switching to Payaca Didn't offer any near the amount of features Payaca do. Vendor Response Hi Chris, Our overall experience has been fantastic with you too! It's been really great to have you onboard from the very early days. There's a lot of great feedback you've given us over time, plus putting our name out there for others is always appreciated! You've made some of my points for me; increasing quote conversion rates with the professional looking quotes, the ease of creating and sending a quote, integration with existing software and many more features are all a core part of the experience that we're delighted work for you and so many others. A satisfaction note is included on 0% finance jobs, though we could look at including it for all jobs potentially. Your feedback is always welcome Chris, thank you for the time you've given us in helping to shape the product and we look forward to working with you in the future too! Best regards, Michael Replied October 2021 Read More ME Mark E. Verified reviewer Construction 2-10 employees Used weekly for less than 2 years Reviewed September 2021 A real game changer 5 We’ve had feedback that the customer experience with received quotes has been a deal breaker for them, winning us the business over competitors. What else can we say.. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The simplicity of the quoting process and then invoicing has massively reduced the time needed allowing us to concentrate on business development. That paired with the customer experience means that this tool is now one of the most critical in our business. Cons: In all honesty at present we don’t have any gripes. Reasons for choosing Payaca After having a video call with \[SENSITIVE CONTENT\], choosing this product was a no brainer. It does everything we need, and it does it well! Reasons for switching to Payaca Lost UK support Vendor Response Hi Mark, I can tell you honestly the whole team are delighted to see your response! The message we always try to get across is not only is it easy to use for you as a business, but crucially it's very accessible for your customers too. It's been good to receive your feedback over the time you've been with us and we are implementing a whole lot more that should make life even easier. It's been great working closely with you over the last 12+ months and we look forward to working with you to make the system even better. Best regards, Michael Replied October 2021 Read More BC Ben C. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed September 2021 Great software 5 Overall experience has been fantastic, The guys are brilliant. Any problems they are there to help in an instant. I sent a message to \[SENSITIVE CONTENT\] not expecting a reply. He replied with in 5 mins and offered to give me a call to talk me through it. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I found the interactive quotes are the best thing for me, They save time as you can multiple options on the first quote for the customer. Also the fact it works to take deposits is fantastic! Cons: I have no Cons about Payaca. Its fantastic for me Reasons for switching to Payaca Interactive quotes Vendor Response Hello Ben, Thank you for your kind words I'll be sure to let them know how happy you were with their response! We're very glad you find the interactive quotes so useful. They are one of the features we are most proud of. We've made some significant improvements recently which make them even more efficient to send and we'll continue to bring you even more great time-saving features in the near future. Thank you for joining us in our early stages and we look forward to seeing you grow your business too. Best regards, Lauren Replied September 2021 Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/payaca-profile/reviews/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17583) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14603) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10696) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9246) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Payaca with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice