What I loved the most about Pest PAC is the scheduling tools it has. Very convenient and easy to use.

My companies overall experience with PestPac is horrific to say the least, i am after 3 years finally writing a review about the poor customer service and poor quality of the software.

The capabilities of the program far exceed what our company has utilize as of yet, this is a good thing to have more capabilities than less.

Like the use of documents with the mobile application.

The software allows me to present my customers with great field reports. It is great for billing.

The cost, the contract and worst yet the CUSTOMER SERVICE.

Easy to use and love I can access it anywhere at anytime. Customer support is amazing and always resolve any issues or questions quickly.

It has been difficult to get a hold of someone outside of regular business hours and even when you do it can still take a few days to resolve some problems.

COmments and complaints are being ignored or shuffed off to be filed. Simply put, you have grown large, and no longer care about the little things.

Discover and American Express do not work unless they are setup after the on-bording process. The “Pay Here” option in the email that is sent with the invoice has a font size of about 8.

They believe in their product and appreciate suggestions that can help to advance the usability of the software.

They are the best company I have every  worked with in terms of professionalism, friendliness, reliability, and quality of product.

It will save you hours every day, plus save money on things like gas and wear of your trucks.

I love the service set-up report. I love the collections module and the way it helps me track customers that are over 120 days past due and is integrated directly with ARM.

It is filled with redundancy and no intuitiveness. I think the code is so old and complicated that they can't bring themselves to trash it and build it from the ground up.

Ease of use and of course the excellent technical support.

With PestPac you know that your numbers are solid. Schedulers also love that the appointments do not auto move after auto calls have gone out.

We were never able to even implement one day of Route Ops, but we were still charged for every month past our 3 months of onboarding time. It's unfortunate there is little else out there.

The Scheduling is Very Good, You can even Create a Customized Scheduling.

It performs so many functions very well and integrates them within the system seamlessly. The routing and scheduling has created substantial efficiencies in our routes.

The software is very flawed and anytime you submit a ticket you never get a response. I've been fighting with them for 3 months about a refund which now they are declining.

Customer service is awesome. Even when You have forgotten how to do something they always treat you with respect and explain everything as if you were first learning.

What I like most about Pestpac is the ability to set it up according to particular business needs.

Just the fact that we were able to integrate with our HTE system, is huge. The ability to read and write to/from this system has been a huge benefit to our company.

Great integration between scheduling/dispatch and accounting.

A great product, great people. Certainly a very good choice for small to medium size service businesses.

ServMan keeps our team organized and business flowing in our door. It's like a revenue generator.

Customer service and resolution timeframe have been excellent.

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.

ServMan has a good accounting package and is very good customization.

Training classes are expensive and customizations can be difficult.

It would be nice if it was internet based. But, overall, it is a great product and one that we have been using for 10 years.

Many benefits, for example the dispatching was a huge benefit for us since we are in the service business. You can move jobs around with ease.

We are about to use them for our CRM, so we are anxious about how that result will be.

Easy to use, very comprehensive and detailed. There are many great features and sometimes it seems we aren't utilizing all there is.

The section for scheduling is well done and easy to use.

System is very robust, most screens are user-friendly. Great integration between modules and reporting capabilities.

ServMan support is excellent. They always have someone to help you when you need it.

I've been using Servman software since 2005 and am very happy with the product. Rich, Bill, Robert, and the entire team at Servman are great to work with.

The initial installation was well planned and was a smooth transition. We have found customer service to be very responsive and helpful in getting any issues or questions taken care of quickly.

Has meet our needs as we have grown. Their pricing is fair and we like the fact that it is pay to play rather then a lot of upfront expense and re-purchase for upgrades.

Customer service is outstanding. Software is very user friendly and logical.

Reports  are on the weak side. Contract management and marketing sources are very weak.

I would recommend Servman to anyone wanting to have a top rated company help you achieve your service software needs. You can count on them to be there whenever you need them.

Servman Customer Support is outstanding overall.

The ability to have the software grow with our ever changing business and specific staff needs has been amazing.

One of the best things that our organization enjoys is the ability to customize the software.

The Servman Mobile Module alone has saved us an enormous amount of money as we are virtually paperless.

The lack of follow through is very frustrating. We migrated our credit card services with Payzer and we have had problems that have not been addressed.

User friendly, with excellent and timely customer service. Few issues in the past 7 years of use, and in all instances resolved within a 24-hour timeframe.

US Dollar

PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians or large business with hundreds of technicians and staff.


PestPac provides a convenient solution to track and manage field technician activity, sales processes, job scheduling, customer invoicing and billing. The solution offers robust tools to improve lead flow, optimize route plans, and track appointments. The digital logbook allows back-end users to navigate through documents, inspection reports, certifications and other key business documents. In addition to the core features, the solution also offers few additional modules like GPS tracking and route optimization to enhance product capabilities.


The service performance measurement tool helps businesses gain insights into new opportunities and monitor their service quality. The solution can also be accessed using PestPac Mobile application available for both Android and iPhone devices. Field technicians can time in and out of service appointments, add proof of service, get directions for service location, and accept customer signatures and payments with PestPac mobile apps.



LongDescription

Electronic Payments

Barcode/Ticket Scanning

Customizable Reports

Activity Tracking

SMS Messaging

Dispatch Management

Digital Signature

Electronic Signature

Credit Card Processing

Invoice Management

Job Management

Calendar Management

Customizable Fields

Geographic Maps

Scheduling

Mobile Signature Capture

Multi-Location

Technician Management

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Real Time Data

Fleet Management

Routing

Pest Activity Tracking

Client Portal

Real Time Notifications

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

For Pest Control Companies

Work Order Management

Customizable Templates

Property Layouts

Job Scheduling

Billing & Invoicing

Real Time Reporting

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Third Party Integrations

Location Tracking

Inventory Management

Route Optimization

Mac OS

Web browser (OS agnostic)

Windows 8

PestPac offers two pricing plans for commercial and residential pest control: PestPac for enterprise-level businesses and PestPac Select for small to medium-sized businesses.

Please contact PestPac for additional pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

PestPac

In Person

Live Online

Webinars

Documentation

Videos

ServMan by WorkWave is an ERP solution designed for larger field service businesses, including those operating in the HVAC, electrical, plumbing and elevator maintenance verticals. ServMan provides both on-premise and cloud-based options for enterprise management and accounting in the field service space.

Key features include work order management, mapping and route management, inventory management, scheduling and a fully modernized mobile app, available on both iOS and Android devices. Users can assign tasks and create job schedules for technicians in the field, enabling users to create new quotes and work orders, print documents and process payments in the field, all while syncing information with the back office in real time.

The contract management feature allows users to create, execute and administer service contracts, from the initial quoting and pricing stage to renewal and billing of contract. The solution also provides time and route tracking tools to measure field activities of technicians, along with time clock and payroll functionality. Other features include credit card and eCheck processing, inventory tracking, asset and warranty management, and an AI-powered chatbot for selling and scheduling around the clock.

PestPac vs ServMan

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