Plexus Software

Find out more:

PriceDemo

Find out more:

PriceDemo

About Plexus

Plexus is a cloud-based solution that helps businesses streamline project management, quoting, sales tracking and inventory optimization operations via a unified platform. It enables managers to track issues in work orders, assign tasks to team members, process invoices and monitor employees’ time and leaves. The built-in document management module allows employees to capture and store data related to projects, orders, tasks, customers and more in a centralized repository. Features of Plexus include cost estimation, enterprise resource planning, reporting, archiving and more. Additionally, using the built-in scheduling system, supervisors can review manpower needed for jobs, allocate tasks and send automated alerts to employees. Plexus supports integration wit...
Close

Image 1 of 3

Plexus home

Plexus User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 18 reviews

Sari

Verified reviewer

Time used: Free Trial

Review Source: GetApp

This review was submitted organically. No incentive was offered

May 2018

Philip

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

I am a plexpert.

Having quotes centralized. Having the quotes be the orders and having the material usage and even pictures of the installed product all on the same order is really nice. So just having so much on one software is great. We havent even used introduced a lot of the features yet. Like we still havent started tracking payments in plexus.

Pros

I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common.

Cons

I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes.

Reasons for choosing Plexus

[SENSITIVE CONTENT HIDDEN] is a good salesman :)

Reasons for switching to Plexus

CRM was just old.

Brandy

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2021

Plexus review for The Hayes Company - Brandy Eckert

Pros

Everything is able to be done in one program, from time and material tracking, to invoicing and payroll.

Cons

The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know.

Response from Plexus Software

Thank you Brandy for your review! The reviews are set by each company. Feel free to reach out to Plexus Support if you need help with your views. Thanks again!

Replied February 2021

Tucker

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Functionality

out of 5

February 2021

Plexus Review

Pros

The ability to track the information (inventory, hrs, job costs, etc)

Cons

Schedule: -The scheduling module is VERY difficult and time consuming when changes need to be made. -A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE. General Usage: -Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete it, search it again, add it.... -The specificity that is needed to look up information. 816-456-7890 can not be found when you type in 816.456.7890 or 8164567890. -Now that we are in the order numbers of 10000+ if you search by ascending/descending the order numbers are not in any order that makes sense. -My techs often get kicked out of jobs, have issues clocking in or out -Compatibility to Apple is an issue. -Mobile site does not have the same functionality as desktop for simple items.

Zac

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2021

Plexus helped a lot of our systems.

It was good. The software works well for us.

Pros

Tied together front end and back end operations. From pricing to job costing to invoicing.

Cons

It requires users to be fairly tech savy.

Reasons for choosing Plexus

Liked the team. Liked the customization options.

Reasons for switching to Plexus

Needed something better.

Response from Plexus Software

Thank you Zac for your review! We are constantly working to make Plexus more user friendly. Your feedback helps with that. Thanks!

Replied February 2021