Properly vs Loc8

RATING:

4.7

(45)

Properly has 45 reviews and a rating of 4.67 / 5 stars vs Loc8 which has 124 reviews and a rating of 3.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (45)
3.7 (124)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
March 3, 2023
May 22, 2019
Pros/Cons
  • Pros

  • Intuitive and clean interface. App and website both work great.
  • Verification pictures are another great aspect to owners and cleaners who like to gather evidence.
  • Cons

  • So far we haven't been overly impressed with the calendar syncing and updating. It tends to lag quite a bit and poses some problems scheduling last minute bookings with our cleaners.
  • Software is at times buggy. Service staff continue to struggle with the technology, and it is not easy enough for them to use in most cases.
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  • Pros

  • I actually love that the customer can accept or deny my estimate sent to them by email. I also like that it turns your accepted estimates into jobs.
  • Good for work order management and keeping track of outstanding jobs. It is easy to create a work order either as an administrator or a mobile user.
  • Cons

  • The system is designed for field based tech's and is a bit clunky for site based staff. Reporting is very limited.
  • Lastly, where most of these softwares fail, in my opinion, is bulk export of everything.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos