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Repsly software

106 reviews(4.5/5)
106 reviews(4.5/5)

Repsly is a cloud-based field service management solution designed for mobile sales teams. It is suitable for small to midsize businesses across a variety of industries.

With Repsly, users can track representatives’ locations and mileage in real-time. Representatives can upload photos to be stored in the system, and team members can communicate with each other. Repsly has a customer database where users can organize clients based on their different needs. Users can also customize client fields so that all the data they collect on clients is relevant.

Repsly also offers a variety of forms, audits and purchase orders. Users can see in real-time which of these forms representatives are completing in the field.

Users can manage representatives’ schedules in the system. They can see representatives’ calendars and add or edit appointments. Representatives can log time, and managers can review reports on logged time. Representatives can also gather electronic signatures from customers in the field and create work orders.

Repsly is priced per rep, either monthly or annually. Mobile apps are available for Android and iOS.

Supported Operating System(s):
Web browser (OS agnostic)

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106 Reviews of Repsly

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  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Our REPS Love Repsly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our reps love the ease at which they can add notes and photos to a customers account for use at a later date.

    They also use the feature for finding other accounts in an area every day.

    Cons

    We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Great Commuincation

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Creating custom forms, ability to see photos and comment on specific items.

    Cons

    Some of the forms can be trial and error to set up / adjust as needed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mike from Wholesale

    Number of employees: 10,000+ employees

    August 2018

    We like our Repsly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hundreds of hours have been saved with the use of Repsly. No more submitting orders by paper or email. They get entered in to the system and a report is generated with total orders and items.

    Pros

    The ease of use. Our Reps love this software and app that makes it easy to communicate. leave notes and submit orders and is a great overall CRM.

    Cons

    atypical programming errors took a while to fix/adjust. Some features would be nice to have added. Wish we could change the export output to only export certain values/fields.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Josh from HH

    Number of employees: 51-200 employees

    August 2018

    Repsly a must for any field sales rep

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Takes the admin work out of sales. Ever spend all day in the field only to come home to hours of admin input? This app all but eliminates that as you are inputting data in real time at each stop. It saves that information and makes it readily available for the next visit. A must have for any field sales rep. All your info for each account it easily on hand.

    Cons

    The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • charlene from Dawn Ltd

    Number of employees: 1,001-5,000 employees

    August 2018

    Repsly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    not a bad program at all

    Pros

    its made my life a rep easier with much less paperwork and admin, also getting feedback to management from customers are much easier

    Cons

    you claimed it works offline or with no signal but it does not, it hangs and wont allow any action with no signal that makes my day a tad difficult as my areas are low signal areas. have to send orders to my gmail instead of my company email as it takes more than 20min to get 5o my work email

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Vernon from QWS Welding Supply Solutions

    Number of employees: 11-50 employees

    August 2018

    Reply review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer historical information can be tracable.

    Pros

    Route optimisation helps me view my clients in the most efficient order.

    Cons

    We are unable to log customer visitation details and notes for an earlier time.
    Sometimes we have the need to log a call for yesterday or from a week ago, however you can't add any visits earlier than the current day

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • LaMar from Authentic Marketing & Promotions

    Number of employees: 2-10 employees

    August 2018

    Repsly helped me get new business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Once we started using Repsly, it made my job a lot easier when showing the client all their requested areas and locations they wanted us to report back with. We've actually won bids over other companies by using components of Repsly and putting information in proposals.

    Pros

    The ability to sort out different areas of the city for reports purposes and showing the activity locations on the map to clients.

    Cons

    Nothing... In the earlier years of Repsly, I didn't like how to access the photos but that all changed with the update.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Juan from Hap marketing

    Number of employees: 51-200 employees

    August 2018

    It’s great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    To schedule visits are very easy now repsly takes care of that

    Pros

    Easy to use makes your job fast and well done

    Cons

    I cant said nothing negative with my experiences

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Brian from Dawn Distribution

    Number of employees: 11-50 employees

    August 2018

    A useable tool for business on a finger tip.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    competetor information,which help me to get the right prices for the market that we are serving. queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.

    Pros

    He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow.
    capturing orders is much easier no need for any pen or paper.
    reporting back to managers about the competetor info is much helpful.
    see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

    Cons

    Its a tool that give one enough time to get going with your work.
    time saving.

    all your reports are submitted at one open screen.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Adam from 4505 Meats

    Number of employees: 11-50 employees

    August 2018

    Repsly Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very good

    Pros

    Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.

    Cons

    Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Rodolfo from Pervasive Technologies

    Number of employees: 11-50 employees

    August 2018

    my review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It solved our sales communication with central offices

    Pros

    Easy to use, easyto install. It gives a full view of the sales cycle

    Cons

    It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Leonardo from Mexican Snacks

    Number of employees: 11-50 employees

    August 2018

    Good investment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great its a great investment for all the good things you can get out of it.

    Pros

    the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did.

    Cons

    Sometimes the pictures takes long to be updated

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Good if used correctly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Great way to find places that you know are on your customer list. Good for when you're traveling and working.

    Cons

    A lot of times it doesn't seem like the gps is correct. Have to physically search for some places.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    August 2018

    Can’t work without Repsly anymore!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration.

    Cons

    On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Areane from FSPMI

    Specialty: Other

    Number of employees: 51-200 employees

    June 2018

    Awesome Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use software. It doesn't have to explore it so well to learn how to use it. It is very convenient

    Cons

    I haven't experience a problem so far.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Kayla from Uptime Energy Inc

    Number of employees: 11-50 employees

    January 2018

    Communication on the go made easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its a universal software that is familiar to many big companies out there. Repsly helps our team at headquarters to remain in the sync with our field sales and marketing managers in order to offer the best support and make improvements instantaneously.

    Pros

    The mobility and ability to capture performance in real time has been an efficient move for our company.

    Cons

    It crashes pretty often, even when our users have a strong signal so you have to make sure and stay on top of updates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ankit from International Flavors & Fragrances

    Specialty: Information Technology

    Number of employees: 5,001-10,000 employees

    December 2017

    Nice Mangement Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Give it a shot

    Pros

    It is relatively easy to navigate the app without needing a lot of computer skills.
    The P.O.'s export in PDF form that we can send directly to our wholesalers

    Cons

    Exported list data has American Style dates.
    It would be better if it is able to include photos in Retail Audits

    This review was submitted organically. No incentive was offered
    Review Source

  • Damita from Channel Sources

    Number of employees: 11-50 employees

    June 2017

    Repsly is very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes my job easier

    Pros

    I like that you can use it on your phone and tablet. I also like that I can use the backroom. I like that the program is in real time.

    Cons

    Sometimes there will be a glitch when using it. This doesn't happen often but when you are working in the field this can be a issue

    Review Source: Capterra

  • Dave from Big geyser

    November 2016

    Big geyser number 1

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love using repsly shows all my great work off ....allows me to communicate with every one and let them know om doing my job and worked my shift

    Review Source: Capterra

  • LaTasha from MCCI Medical Group

    Number of employees: 1,001-5,000 employees

    November 2016

    MCCI Atlanta

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Repsly provides a clear, comprehensive tool that is easy to navigate and captures all of our reporting needs.

    Pros

    It is extremely user friendly.

    Cons

    The response time on questions or concerns related to billing.

    Review Source: Capterra
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