Repsly is a cloud-based field service management solution designed for mobile sales teams. It is suitable for small to midsize businesses across a variety of industries.

With Repsly, users can track representatives’ locations and mileage in real-time. Representatives can upload photos to be stored in the system, and team members can communicate with each other. Repsly has a customer database where users can organize clients based on their different needs. Users can also customize client fields so that all the data they collect on clients is relevant.

Repsly also offers a variety of forms, audits and purchase orders. Users can see in real-time which of these forms representatives are completing in the field.

Users can manage representatives’ schedules in the system. They can see representatives’ calendars and add or edit appointments. Representatives can log time, and managers can review reports on logged time. Representatives can also gather electronic signatures from customers in the field and create work orders.

Repsly is priced per rep, either monthly or annually. Mobile apps are available for Android and iOS.



119 Reviews of Repsly

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 119 reviews

October 2018

Gideon from Information Technology and Services

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Great Software

Pros

This is a great application. It makes my work easy by being able to communicate to everyone in my team. Moreover, it's very user friendly.

Cons

Of course the price. It was a big issue to us and because of that, we opted out of using this software.

September 2018

Israel from Adel Packaging Creations Incorporation

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Good Cloud Software

Pros

This is really reliable in terms of tracking and monitoring of several data. And very east to use as well

Cons

Looking forward for future updates.

September 2018

Shawn from Basemakers

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Good Field App

the positives outweigh the negatives

Pros

Forms can be created to make what needs to be done a lot easier and to the point

Cons

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

August 2018

Donald from Greenworks

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Sales Tracking

For the level we are utilizing it is very efficient and easy to use.

Pros

Ability to track sales staffs activities.

Cons

Lack of ease of contact information. Would like to see this area expanded.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Repsly conveniency

Convenience and easy to always go back and see where you excel on your job

Pros

It is easy keep track and record of your work at all time

Cons

Your employer can actually see your work

Response from Repsly of Repsly

Replied August 2018

Hey there, thanks for your positive feedback!

August 2018

Billie from Providence

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Billie’s Review

The benefits of having Repsly is keeping you on track with your accounts, keeping notes in memory and showing you how much time yoy are out in the field.

Pros

What I like most is keeping track of territory

Cons

If I had to pick something would be using battery power

Response from Repsly of Repsly

Replied August 2018

Hey Billie, thanks for the kind words about Repsly! We let our product team know about your issue with battery drain.

August 2018

Tim from Basemakers LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Repsly

Pros

It is very user friendly. I can easily teach myself on how to navigate the platform, how to train my team on it and also find new things to explore and report.

Cons

I wish there were some features available that currently aren't. I really want to have the ability to auto-fill specific questions on forms, not just the entire form or not. We have brought this up on a customer service call months ago and were told it was going to be explored but never got any follow up.

Response from Repsly of Repsly

Replied August 2018

Hi Tim, thanks for the great review! Our product team is aware of your request. Please contact support@repsly.com if you need additional assistance.

August 2018

Abbey from Grillo's Pickles

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Good for small business tracking

Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

Pros

I like being able to check in on my workers and be able to go abck and compare dates and store visits

Cons

I would like to be able to manage from the app and not just the website

Response from Repsly of Repsly

Replied August 2018

Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact support@repsly.com if you need immediate assistance with an issue.

August 2018

Margarita from Grillos Pickles

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Great Software Happy customer

Good to Excellent but I work for a company that uses your company.

Pros

Easy to use, Keeps track of business and personal time used.

Cons

Not sure this was the only phone devise I have used.

Response from Repsly of Repsly

Replied August 2018

Hey Margarita, thanks for the positive feedback on Repsly!

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Excellent Sales Team Management Tool

management of team has become a lot easier. saves my time so i could focus on other important things

Pros

Gives a lot more transparency, record keeping is easy

Cons

Integration with popular ERPs is not there.

Response from Repsly of Repsly

Replied August 2018

Hi there, thanks for the great feedback! We've informed our product team of your request for more integrations.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Our REPS Love Repsly

Pros

Our reps love the ease at which they can add notes and photos to a customers account for use at a later date.

They also use the feature for finding other accounts in an area every day.

Cons

We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

Response from Repsly of Repsly

Replied August 2018

Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

Great Commuincation

Pros

Creating custom forms, ability to see photos and comment on specific items.

Cons

Some of the forms can be trial and error to set up / adjust as needed.

Response from Repsly of Repsly

Replied August 2018

Hey there, thanks for the positive feedback! Please contact support@repsly.com if you're experiencing problems setting up forms.

August 2018

Mike from Wholesale

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

We like our Repsly.

Hundreds of hours have been saved with the use of Repsly. No more submitting orders by paper or email. They get entered in to the system and a report is generated with total orders and items.

Pros

The ease of use. Our Reps love this software and app that makes it easy to communicate. leave notes and submit orders and is a great overall CRM.

Cons

atypical programming errors took a while to fix/adjust. Some features would be nice to have added. Wish we could change the export output to only export certain values/fields.

Response from Repsly of Repsly

Replied August 2018

Hi Mike, thanks for leaving positive feedback about Repsly. We're excited to hear that it's saved your team time. We've flagged your export issue to our product team, but in the mean time don't hesitate to contact support@repsly.com.

August 2018

Josh from HH

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

August 2018

Repsly a must for any field sales rep

Pros

Takes the admin work out of sales. Ever spend all day in the field only to come home to hours of admin input? This app all but eliminates that as you are inputting data in real time at each stop. It saves that information and makes it readily available for the next visit. A must have for any field sales rep. All your info for each account it easily on hand.

Cons

The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho.

Response from Repsly of Repsly

Replied August 2018

Hey Josh, thanks for the extremely positive feedback! We're happy to hear that Repsly is helping shave hours off your admin time. As always, please contact support@repsly.com if you're experiencing bugs within the app.

August 2018

charlene from Dawn Ltd

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

3 of 5

August 2018

Repsly

not a bad program at all

Pros

its made my life a rep easier with much less paperwork and admin, also getting feedback to management from customers are much easier

Cons

you claimed it works offline or with no signal but it does not, it hangs and wont allow any action with no signal that makes my day a tad difficult as my areas are low signal areas. have to send orders to my gmail instead of my company email as it takes more than 20min to get 5o my work email

Response from Repsly of Repsly

Replied August 2018

Hi Charlene, we're happy to know Repsly is making your workday easier! We've let our product team know about your issue, but in the mean time please contact support@repsly.com for help.

August 2018

Vernon from QWS Welding Supply Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

Reply review

Customer historical information can be tracable.

Pros

Route optimisation helps me view my clients in the most efficient order.

Cons

We are unable to log customer visitation details and notes for an earlier time.
Sometimes we have the need to log a call for yesterday or from a week ago, however you can't add any visits earlier than the current day

Response from Repsly of Repsly

Replied August 2018

Hi Vernon, thanks for the great feedback! We've informed our product team of your issue. Please contact support@repsly.com if you need immediate assistance with a problem.

August 2018

LaMar from Authentic Marketing & Promotions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Repsly helped me get new business

Once we started using Repsly, it made my job a lot easier when showing the client all their requested areas and locations they wanted us to report back with. We've actually won bids over other companies by using components of Repsly and putting information in proposals.

Pros

The ability to sort out different areas of the city for reports purposes and showing the activity locations on the map to clients.

Cons

Nothing... In the earlier years of Repsly, I didn't like how to access the photos but that all changed with the update.

Response from Repsly of Repsly

Replied August 2018

Hi LaMar, we're thrilled to hear that Repsly is helping your company close more business. Thanks for the positive feedback!

August 2018

Juan from Hap marketing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

It’s great

To schedule visits are very easy now repsly takes care of that

Pros

Easy to use makes your job fast and well done

Cons

I cant said nothing negative with my experiences

Response from Repsly of Repsly

Replied August 2018

Hey Juan, thanks for the great feedback! Happy to hear you are getting value from the tool.

August 2018

Timmetria from Marketing and Advertising

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Easy work life

Pros

I love that this app has so many cool features. I love that I can communicate with my boss and colleagues across the world. We are able to upload pictures and see each others location. This helps inspire us all because we are able to encourage each others and feed off each person productivity. How cool is it to inspire someone apart of your team from another state logging into your app. My boss is able to give me feedback and comment on my work by just a click. I love that it keeps accurate mileage but my favorite is that we are able to pause our day to take a break or make a quick stop. The first thought I had about this app was "wowwww, how cool is this" kind of like a kid getting a new video game. Great job! The first impression was the best impression.

Cons

Although I don't have any cons. I hope in the future we are able to upload small videos. But even without it, this app is 5 star!

Response from Repsly of Repsly

Replied August 2018

Hi Timmetria, thanks for leaving a great review of Repsly. We've passed your suggestion along to our product team.

August 2018

Brian from Dawn Distribution

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

A useable tool for business on a finger tip.

competetor information,which help me to get the right prices for the market that we are serving. queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.

Pros

He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow.
capturing orders is much easier no need for any pen or paper.
reporting back to managers about the competetor info is much helpful.
see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

Cons

Its a tool that give one enough time to get going with your work.
time saving.

all your reports are submitted at one open screen.

Response from Repsly of Repsly

Replied August 2018

Hey Brian, thanks for the great feedback! Glad to hear you're enjoying your experience with Replsy.