Repsly Software

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About Repsly

Designed for the CPG industry, Repsly is a retail execution software solution that enables data-driven teams to collect and organize data, improve brand visibility, and increase sales in the field. Its two-part solution includes a manager’s dashboard that enables leaders to deploy their field team as effectively as possible and a mobile app that empowers teams in the field to do their job more efficiently through customizable data collection and client histories. Repsly’s unique differentiator is how the system combines brands’ sales, field activity, and in-store data to paint a complete picture of how they’re performing at retail. More than 1,000 companies in over 80 countries partner with Repsly to perfect their retail execution. Repsly is available for mobi...
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Repsly Field Sales Activity Feed - Web-based View

Repsly User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 123 reviews

Jackie

Verified reviewer

Company size: 2-10 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2016

Excellent mobility tool

I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Pros

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

Cons

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Hagen

Verified reviewer

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

What did we do before Repsly?

We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"

Pros

The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!

Cons

There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.

Reasons for choosing Repsly

Its very easy to learn and very easy to use in the field. All around its much faster than other platforms and feels like social media rather than work!

Anonymous

Time used: Less than 6 months

Review Source: GetApp

2

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5

June 2015

It Works

We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps. Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities. My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores. Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.

Pros

Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)

Cons

Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2018

Our REPS Love Repsly

Pros

Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.

Cons

We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

Response from Repsly

Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.

Replied August 2018

User Profile

Abbey

Verified reviewer

Company size: 51-200 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2018

Good for small business tracking

Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

Pros

I like being able to check in on my workers and be able to go abck and compare dates and store visits

Cons

I would like to be able to manage from the app and not just the website

Response from Repsly

Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact support@repsly.com if you need immediate assistance with an issue.

Replied August 2018

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