# SERVTRAC Software Reviews, Demo & Pricing - 2026 > Review of SERVTRAC Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/servetrac-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / SERVTRAC Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SERVTRAC 2026: Benefits, Features & Pricing Wondering if SERVTRAC is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SERVTRAC 4.5 [(11)](https://www.softwareadvice.com/field-service/servetrac-profile/#reviews) Pricing Starting at $15,000.00 one time ### About SERVTRAC SERVTRAC is a cloud-based field service management solution that helps track and manage field service activities on a centralized interface. The platform helps streamline sales and service operations via features such as dispatch management, online schedules, inventory tracking, contract management, order processing and more. It also offers interactive reporting, dashboards and KPIs powered by Microsoft SQL Server to handle even the most demanding analytic demands. Additionally, SERVTRAC eliminates paper documents associated with service delivery, providing technicians with electronic service reporting and parts ordering. Wondering if SERVTRAC is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## SERVTRAC User Interface ## Popular SERVTRAC Alternatives Main Product SERVTRAC 4.5 [(11)](https://www.softwareadvice.com/field-service/servetrac-profile/#reviews) Ratings Breakdown - 4.36Ease of use - 4.50Value for money - 5.0Customer support - 4.55Functionality Pricing Starting at $15000.00 one time Get Price Alternative Product [Synchroteam](https://www.softwareadvice.com/scheduling/synchroteam-profile/) 4.4 [(95)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.34Value for money - 4.27Customer support - 4.15Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [FSM Grid](https://www.softwareadvice.com/crm/fsm-grid-profile/) 5.0 [(2)](https://www.softwareadvice.com/crm/fsm-grid-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.4 [(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.84Value for money - 4.03Customer support - 4.20Functionality Pricing Available upon request Get Price ## SERVTRAC Pricing and Plans Starting price: $15,000.00 one time Free Trial Free Version Basic $15,000.00 one time No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SERVTRAC Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of SERVTRAC Automated Scheduling Contract/License Management Customer Database Customizable Reports Dispatch Management Inventory Control Inventory Tracking Job Management Job Scheduling Job Tracking Maintenance Scheduling Payment Collection in the Field Real-Time Reporting Reporting & Statistics Scheduling Self Service Portal Status Tracking Task Scheduling Technician Management Third-Party Integrations Workforce Management Work Order Management ## SERVTRAC User Reviews Overall Rating 4.5 Ratings Breakdown 5 45% 4 55% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 5.0 Functionality 4.5 Have you used SERVTRAC and would like to share your experience with others? JL James L. Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2016 SERVTRAC Mobile Solution 5 We purchased the SERVTRAC Mobile solution because we realized the level of service we provided to our customers could be greatly enhanced with this product. Previously, we would have a lag time of possibly up to a week from call completion to invoicing due to technicians not being able to get back to the shop to drop off paper service tickets. SERVTRAC mobile closed that gap effectively, helping our cash flow in the process. Also, the admin support that we previously needed in the way of phone calls/text messages from technicians in the field was greatly diminished. At their fingertips, field technicians are able to view available inventory company wide and see complete service history, including previous technicians' notes. Having all of this information easily accessible by the technician has greatly improved our customer satisfaction scores. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The complete integration with our inventory and accounting package makes the invoicing process seamless; no double entry. The service history now available to the technician allows them to communicate with the customer more knowledgably. This is a complete solution. It simplifies the inventory reorder process for my parts department, streamlines invoicing for my accounting staff, and allows me to manage the business with robust reporting features. Cons: Once everyone was trained on the software, it has been performing exactly how I hoped it would. Read More MN Mark N. Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2016 Integration of ServTrac Software thru Mobile Devices 5 ServTrac has improved productivity in all facets of our business. The most significant improvements have occurred through better parts inventory management and rapid turnaround from call completion to invoicing. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ServTrac Mobile provides for fast turnaround when additional parts and labor are needed for those customers who require DNE approvals. TIS and service history information has proven very beneficial to our technicians. Technician productivity reports are very useful in managing and evaluating each member of our service team. Cons: Payroll Management - ServTrac Field Service Software is integrated with Microsoft Dynamics GP Financials which includes a comprehensive Payroll application. Our staff has found that handing off payroll processing services to our bank is more productive and cost effective vs completing this task in-house. This is not a negative reflection on ServTrac, but it does make sense to our business. The time savings allows our administrative and accounting staff to focus more on our customer service objectives. We are using all ServTrac modules and Dynamic GP modules except the payroll system. Read More GK Greta K. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Review source Reviewed July 2019 Useful Software 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: It's pretty intuitive. Good customer support. Cons: Wish it could also work as a donor database. Read More DS Dennis S. Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2016 Service Management Software Improves Business Efficiency and Service Delivery. 5 SERVTRAC software has greatly improved our business processes associated with service scheduling and inventory management. Full integration of order processing with our accounting package has simplified accounting functions and financial reporting. Software support is excellent. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The SERVTRAC Mobile software deployed on technician computers with electronic service reporting and parts ordering has substantially improved technician productivity. We have totally eliminated paper documents associated with service delivery. Technicians are very pleased with access to technical information and service history from the field. Cons: No unsatisfactory issues to report. Read More JD Joseph D. Food & Beverages 11-50 employees Used daily for more than 2 years Review source Reviewed August 2016 SERVTRAC is designed for our business 5 We have been an AMTECH customer since 1989. SERVTRAC Mobile is the latest generation product. We appreciate that AMTECH continues to update their products and services for their customers. We feel that we have been able to keep pace with technology without having to change vendors every few years. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: SERVTRAC Mobile helps us communicate with our field Technicians without phone calls back and forth to the office. Our Technicians have all the information about the equipment they are servicing. Technicians are able to get the job done the first time and increase customer satisfaction. Dispatch efficiency has improved two fold. Cons: N/A Read More JG John G. Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2016 Servtrac review-FW 4 After making the decision to go with Servtrac I was surprised how quickly and smoothly we transitioned to the product. Service dispatch and the techs proceeded with very few "hiccups". Biggest impact is how much quicker our invoicing is going out to the customers which helps cash flow. The techs have so much more service history at their finger tips without having to call into the office and getting someone else involved. I've had comments from several customers recognizing that we are investing in technology to help improve service. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Improved invoice time. Techs are not calling in near as much. Parts ordering improved and inventory better controlled. Read More RL Rick L. Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2016 Mobile Service Application 5 After reviewing other mobile service platforms we decided on Servtrac. The fact that the hardware integrated well and was built for field conditions all led to our purchase. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of training and ability to work offline Cons: The software does what it is supposed to do so it is hard to fault anything there. Our weather can be hard (below 10 degrees) on the hardware so many times the tech's need to take units indoors at night to avoid slow warmups in the morning. Read More PB Peter B. Facilities Services 11-50 employees Used daily for less than 2 years Review source Reviewed July 2016 Servtrac Review - Bach Bros. Hobart 4 Servtrac has been a tremendous tool for Bach Bros is helping us streamline our Dispatch and technician workload. The value to us in shortening the lag time between job completion and invoicing alone has made this a worthwhile investment for us. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Concise and accurate. Keeps our inventories correct. Cons: Several areas where "operator error" can rear its ugly head if the user is not well trained...wish there was a more "error proof" way of preventing the technician from going over the customers set NTE dollar amount. Read More DR David R. Facilities Services 11-50 employees Used daily for less than 6 months Review source Reviewed June 2016 Tablet Implementation 4 Positive experience and good educational training for the future of our company. Customer support has been great and willing to help solve any issues that have occurred. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The software keeps the technicians and the office personal linked much more efficiently. The service history is a must for our company in order to stay on top of our customers needs. Cons: Learning to navigate the SERVTRAC / Windows environment on tablets proved to be challenging for some of our technicians, especially the techs that had little to no experience with computers. Our solution to this was to allocate more time and internal support to techs that struggled with the new technology. Read More SA Sean A. Facilities Services 11-50 employees Used daily for less than 6 months Review source Reviewed June 2016 Huge Improvement to Operation 4 I was initially hesitant to go from "carbon copy technology" to high tech tablet technology due to costs involved as well as some hesitancy among a few computer challenged technicians. I have to say that I have been very pleased with SERTVTRAC and have realized many well needed improvements to the operation.... as well as savings. Overall I feel it is helping us to be a better company and to provide better service to the customer. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Greatly improved turn around time on invoicing,Ease of use, technician access to equipment service history, increased productivity, great support team, reduced phone calls from techs. Cons: Doesn't integrate with my current GPS system Read More Showing 1 - 10 of 11 Reviews Load More Reviews ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **569** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **184** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **141** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **123** times Stuck Between Options? 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