# Service365 Software Reviews, Demo & Pricing - 2026

> Review of Service365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/service365-profile

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Service365

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Overview

# Service365 2026: Benefits, Features & Pricing

Wondering if Service365 is right for your organization?

Our Enterprise Resource Planning Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Service365

4.0

[(3)](https://www.softwareadvice.com/field-service/service365-profile/#reviews)

Pricing

Pricing available upon request

### About Service365

Service365 is a comprehensive cloud-based ERP solution that streamlines field service processes with robust customer management, accounting, dispatching, and work order capabilities. Service365 connects your field services teams with QuickBooks Accounting.

With Service365, businesses can manage customer communications, schedule follow-ups, centralize contact information all in one place. Administrators can easily plan resources time for work orders, while managing costs for every job. For on-site teams, Service365 can capture the client needs to ensure that no details are missed. Service365 can also record expenses and approve time entries for labor expenses.

Service365 can easily integrate with payroll systems in order to track employee details and time for accurate payroll.

Wondering if Service365 is right for your organization?

Our Enterprise Resource Planning Software selection experts can help you in 15 minutes or less.

## Service365 User Interface

## Popular Service365 Alternatives

Main Product

Service365

4.0

[(3)](https://www.softwareadvice.com/field-service/service365-profile/#reviews)

Ratings Breakdown

-   3.67Ease of use
-   3.0Value for money
-   4.33Customer support
-   3.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/)

4.6

[(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.48Value for money
-   4.68Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/)

4.9

[(229)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/)

Ratings Breakdown

-   4.89Ease of use
-   4.80Value for money
-   4.90Customer support
-   4.74Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/)

5.0

[(142)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.86Value for money
-   4.89Customer support
-   4.89Functionality

Pricing

Starting at $199.00 per month

Get Price

## Service365 Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Service365 Features

-   Popular features found in Enterprise Resource Planning
    
    Accounting
    
    Billing & Invoicing
    
    Business Process Automation
    
    CRM
    
    HR Management
    
    Inventory Management
    
    Order Management
    
    Project Management
    
    Purchase Order Management
    
    Reporting/Analytics
    
    Supply Chain Management
    
    Task Management
    
-   More features of Service365
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Automatic Backup
    
    Billable Items Tracking
    
    Bills of Material
    
    Calendar Management
    
    Compliance Management
    
    Contact Database
    
    Contract/License Management
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Dispatch Management
    
    Distribution Management
    
    Document Management
    
    Document Storage
    
    Estimating
    
    Expense Tracking
    
    File Storage
    
    Financial Management
    
    For Commercial and/or Industrial Electrical Contractors
    
    Forecasting
    
    Historical Reporting
    
    Integrated Business Operations
    
    Inventory Tracking
    
    Invoice Management
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    Maintenance Scheduling
    
    Mobile Access
    
    Multi-Location
    
    Multiple Projects
    
    Online Time Clock
    
    Project Time Tracking
    
    Project Tracking
    
    Project Workflow
    
    Proposal Generation
    
    QuickBooks Integration
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Resource Management
    
    Scheduling
    
    Service History
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Timesheet Management
    
    Time Tracking
    
    Workflow Management
    
    Work Order Management
    

## Service365 Integrations

Microsoft Teams

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

## Service365 User Reviews

Overall Rating

4.0

Ratings Breakdown

5

67%

4

0%

3

0%

2

33%

1

0%

Secondary Ratings

Ease of Use

3.7

Value for money

3.0

Customer support

4.3

Functionality

3.7

Have you used Service365 and would like to share your experience with others?

SC

Scott C.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Service365 is easy to use for my field staff

5

Getting the data directly into our accounting system has always been a pain. Also, changes made in my finance department often would not find its way into the field. As a result decisions being made would be late or even wrong. Service365 allows the data between the field platform and the finance system to be 100% real time synced.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

It very easy to navigate to jobs, create quotes, enter time and invoice complex job.

Cons:

I wish the product would integrate with other accounting platforms.

Vendor Response

Thank you Scott. We appreciate the feedback and understand the desire for more accounting integrations. Serve Electric is leading edge and progressive. Thank you.

Replied January 2021

Read More

JK

Jason K.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Service365 makes PO's to Payroll easy

5

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

A welcome addition to importing items into accounting software. Allows for easy reconciliations in payroll. Tracking of jobs just became an easy task.

Cons:

A few kinks along the road but issues get resolved quickly.

Vendor Response

Thanks for your review Jason. We work hard to make it easy and continue to make the solution better.

Replied February 2021

Read More

AD

Ami D.

Verified reviewer

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Not great for residential service based businesses

2

We wish we had better things to say. We’re a residential, service-based electrical company with a high daily volume of smaller jobs. This software isn’t well suited for that type of workflow — it’s clearly designed for larger, commercial projects where technicians don’t need daily access. The user experience has been challenging. Our team has found it difficult and time-consuming to use, and it’s had a significant impact on our AR process because invoicing requires a lot of extra work on the office side. That said, we take responsibility for not fully understanding what we needed when we first chose this platform. We didn’t know how important it was to define our operational needs clearly until after we had this experience. The team behind the software seems genuinely committed to improving, but unfortunately, it just hasn’t been a fit for us. After six months of use, we’ve made the decision to switch to another system that better aligns with a service-based business model.

Ratings Breakdown

1

Ease of use

2

Value for money

3

Customer support

2

Functionality

Pros:

The ability to get granular with data was a strong point. Reporting and visibility into job details were helpful once set up. It also integrates well with QuickBooks, which made financial syncing relatively seamless.

Cons:

The user experience is quite poor. It’s clunky, requires far too many clicks to complete simple tasks like booking a job, and isn’t intuitive at all. There’s no dedicated mobile app — techs have to use the web version, which often fails in basements or areas without internet access. Making changes to a job while on-site is nearly impossible for field staff and must be done by the office, which creates major inefficiencies. Committing materials to each job is cumbersome and time-consuming, and the customer-facing features are extremely limited. Overall, the platform feels underdeveloped for real-world field use in our experience, especially for residential service work.

Reasons for switching to Service365

We wanted better data integrity and Service365 promised this feature

Read More

Showing 1 - 3 of 3 Reviews

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