SkyBoss

RATING:

4.7

(27)

About SkyBoss

SkyBoss is a cloud-based field service solution suitable for businesses of any size across a variety of industries. Key features include modules for scheduling and dispatch, invoicing and work orders, client tracking, task management, technician tracking and routing, reporting, estimating, mobile support, service agreements, customizable price book and inventory management. SkyBoss includes a drag-and-drop calendar where users can select technicians and book them for jobs. The system will send users notifications for unassigned and open jobs, and they can color code jobs. SkyBoss has a customer relationship management (CRM) module that lets users track their client details. The system has GPS tracking and can plan the most efficient routes and schedule techni...

SkyBoss Pricing

SkyBoss software $149 per month, per tech. This includes UNLIMITED office users, UNLIMITED training, support, and no extra "modules" to buy. Multiple packages available with training and setup options – contact for full details.

Starting price: 

$149.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Work order screen

SkyBoss Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SkyBoss

1 - 5 of 27 Reviews

User Profile

Stephen

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

SkyBoss is spot on for the industry we are servicing.

Our business foundation is now solid and we can continue to grow our brand.

PROS

It's very user friendly for me not being very computer literate. I feel just at home behind the keyboard.

CONS

After only using the system for three weeks I can't say anything negative about the software it does Everything and more.

Eric

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Skyboss has really made tracking invoices and getting data reports a breeze

Easier invoicing, sales numbers, inventory tracking, marketing tracking, FREE PRICE BOOK (this is huge, this can be a couple thousand dollars if you try to purchase this through the web), and so many more.

PROS

You know what they say: if you don't know your numbers, you don't know your business. We had a lot of trouble keeping track of specific data sets like average price per ticket and sales volumes per technician. Skyboss has made that a breeze as it takes care of all of the reports and data analysis as you finish the jobs. The trick is to make sure the office as well as the technicians input all of the information correctly. The system only works as good as the people using it, just like any other program. Paperless invoicing has really made it easier for our techs, customers, and office staff to track prior jobs, cash, checks, credit card payments, invoices, work history, customers, and so on. Making the switch was a must for our company.

CONS

Even though the software is super easy to use and learn, it is a challenge sometimes to get the technicians to properly fill out invoices. Luckily, Skyboss implements a feature "Pend Complete" so that office staff can check every invoice for accuracy before it is emailed to the customer. There were a few minor bugs at first when we started using the program, but the support staff is quick to answer our phone calls and alleviate the problem. They are also pleasant to speak with. the owner- also takes a very active role in training and making sure we understood what we were doing before going live.

Vendor Response

Thanks for positive review Almighty Rooter!

Replied June 2018

Casey

Construction, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed March 2017

Okay overall

Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use

PROS

Price and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours

CONS

Difficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.

Saurabh

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Powerful and User-friendly Solution

SkyBoss software is a powerful and user-friendly solution for field service management. They offers lots of features like scheduling and dispatching, customer management, inventory control, and reporting which makes it an excellent choice for all the businesses looking to optimize their operations.

PROS

SkyBoss software is a comprehensive and powerful solution especially designed to improve various operations of field service management. It's very easy to use software and offers wide range of software to improve your field service work.

CONS

Like any software, SkyBoss also has its limitations for some businesses who needs highly specialized requirements. For Me their is no issues but you can check it's all features and make Decision whether it's fit for your business or not.

Vaibhav

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Simplify Your Business Operations with Efficiency and Ease

SkyBoss Software is a Lifesaver for us because it has a user-friendly interface, robust features for scheduling and dispatching, seamless invoicing capabilities, powerful reporting tools, etc. I highly recommend this software to business who are looking to streamline their processes, enhance efficiency, and deliver top-notch service to their customers.

PROS

I have been using this software for several months now, and I must say it has been a game-changer for our company. It offers many features that helps me to manage my operations, scheduling, dispatching, and invoicing efficiently.

CONS

It's a good software and I didn't find any major issue with the software. Also, Support team always ready to assist with any questions or concerns.