Square Appointments vs Pool Brain

RATING:

4.4

(185)

Square Appointments has 185 reviews and a rating of 4.43 / 5 stars vs Pool Brain which has 20 reviews and a rating of 5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (185)
5.0 (20)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
June 13, 2024
April 10, 2024
Pros/Cons
  • Pros

  • The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.
  • I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.
  • Cons

  • Also the processing fees are a bit much. Recently I’ve had to reach out to them about fraud emails and scams I’ve been getting.
  • It was not very easy to navigate at first. It was a struggle figuring out how to set everything up.
Read all user reviews
  • Pros

  • The customer support has been incredible, quick and effective.
  • The most impactful feature of the software is the ability to route technicians and manage the day to day operations of the field.
  • Cons

  • The inability to mass upload customers if you're not using Quickbooks.
  • There are no real cons to this software, it can be a little slow at times but it is also loading a lot of information so that is to be expected.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos