WorkDeskPro is a cloud-based mobile field service management solution that allows engineers to remotely view, edit and update jobs on any connected mobile device.
With WorkDeskPro, users gain access to real-time job information, such as workforce attendance, shift details, job progress and risk assessment status. The system also sends out automatic notifications for key events, like when new jobs are available or when an engineer is close to a client’s destination. Clients are able to create and update jobs themselves through self-service features and customer addresses, contact details and current rates are stored within the program for anyone with the right permissions to access.
Via WorkDeskPro’s mapping tools, administrators can view where their technicians were at any point in time, plan routes for the rest of the day and receive the latest location data for any of their engineers.
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Jonathan from Horsepower Hangar
Jon from Onetec Ltd
Number of employees: 11-50 employees