Tracking and reporting on work requests. Asset tracking and preventative maintenance scheduling.

The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software.

The custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice.

I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

Once configured, the reports are great. Design and setup for the reports is like rocket science.

All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.

Once trained on the procedures for using all the features needed for my parts room operation Fiix has been a time saver and a big asset. So far the system has worked flawlessly.

The ease of contacting vendors to get quotes and order with purchase orders saves valuable time and effort.Using the Fiix numbers in union with manufacture part numbers makes issuing and tracking parts usage much easier. In our operation the technicians are required to get the parts needed prior to work orders being issued. I have found that the Fiix numbers are easier for the techs to use and has helped to eliminate the wrong part numbers being reported on the work cards. Also the constant alerts when low stock levels are met makes it easier to order and maintain proper stock lev els.

Setting up Fiix took a little longer due to having to import all parts information into the Fiix software, but once done the ease of operation and the time saving steps by using Fiix helped offset the time needed to set it up.

I cant even begin to guess how much paper Fiix has saved me. It has allowed me to keep a much closer eye on equipment maintenance and best of all, things actually get recorded that they were completed. Excellent!

I like the inventory and cost tracking features, work order history and equipment information features. I love being able to store relevant documents or photos right with the asset that they belong with

I would like to see integrations with more suppliers, such as amazon business, mcmaster carr, or even the ability to integrate with other more local suppliers