# Item Software Reviews, Demo & Pricing - 2026 > Review of Item Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fleet-management/item-profile --- [Home](https://www.softwareadvice.com/) / [Warehouse Management Software](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/) / Item Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) # Item 2026: Benefits, Features & Pricing Wondering if Item is right for your organization? Our Warehouse Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Item 4.6 [(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) Pricing Starting at $200.00 per month ### About Item Item is a cloud-based solution that streamlines supply chain, order, and warehouse management. Real-time visibility is at the core of Item’s features, offering a comprehensive view of order statuses, warehouse activities, inventory levels, workforce efficiency, and equipment usage across all channels. Built for the fast-paced omnichannel environment, Item ensures visibility and control across sales channels, fulfillment flows, suppliers, geographies, and warehouse locations. It adapts quickly to demand shifts and exceptions. Item is available both in the cloud and on-premises, offering deployment flexibility to meet diverse business needs. Mobile Operation and Paperless Execution: Item eliminates inefficiencies caused by manual tracking and paper-based workflows. It supports various business models and location setups, integrating Android mobile devices for real-time warehouse operations. Operators receive dynamic task assignments and can execute receiving, picking, packing, and shipping with mobile ease. Designed for B2B and 3PL ecommerce, Item boosts accuracy, responsiveness, and paperless efficiency on the warehouse floor. Complete Visibility: Task results—order status updates... , inventory movements, and fulfillment actions—are stored in real time, ensuring data accuracy. The system provides visibility into products, pallets, orders, tasks, and locations, including inbound and outbound workflows. Directed put-away ensures items are stored efficiently upon receipt. Productivity, Accuracy, and Control: Item connects client portals with internal systems to synchronize data across the order and warehouse lifecycle. From order intake and inventory receipt to fulfillment and return, Item ensures transparency and execution accuracy. Quality checks, system-guided slotting, and optimized picking workflows improve operational performance. Voice-directed picking enables hands-free execution for speed and safety. Inventory Accuracy and Slotting: Item offers full traceability by capturing product and order data at every stage. Users can view inventory by lot or serial number and drill into related transactions as needed. This supports compliance and reduces risk in regulated or complex environments. Key Capabilities: Item includes aging and activity tracking, serial number tracking, and cycle counting for inventory accuracy. These tools support lower safety stock levels and leaner operations. Its multi-channel OMS capabilities align upstream orders with downstream execution, improving visibility and fulfillment speed. Warehousing: Track inventory across multiple warehouses and virtual locations. Item’s hierarchical structure—including virtual location groups and bins—provides precise inventory views and supports flexible allocation and routing strategies. Cross-docking and zone-based picking enhance efficiency for high-volume operations. System Integrations: Item connects directly to ecommerce platforms, marketplaces, POS systems, shipping carriers, and ERPs. These integrations ensure real-time synchronization of orders, inventory, and shipping data, enabling centralized control and fast, accurate fulfillment. Return Management: Item streamlines returns through automated restocking and reallocation processes. Returned inventory can be routed back to active channels, outlet stores, or secondary marketplaces to recover value. Easy return flows improve customer satisfaction and reduce cycle time for reverse logistics. Dashboards and Performance Monitoring: Real-time dashboards help track labor performance, task progress, and fulfillment KPIs. Synthetic monitors and alerts flag delays and exceptions early. Teams can monitor order cycle times, identify bottlenecks, and drive ongoing optimization with actionable insights. Item unifies OMS and WMS capabilities into a flexible, scalable platform built for modern commerce. It empowers businesses to gain full control over inventory, fulfillment, and order performance Wondering if Item is right for your organization? Our Warehouse Management Software selection experts can help you in 15 minutes or less. ## Item User Interface ## Popular Item Alternatives Main Product Item 4.6 [(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.64Value for money - 4.53Customer support - 4.44Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1121)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2044)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/) 4.7 [(79)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.79Value for money - 4.88Customer support - 4.56Functionality Pricing Starting at $599.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(958)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.31Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price ## Item Pricing and Plans Starting price: $60.00 Free Trial Free Version Essential $60.00 flat rate Plan includes: - Start with 3 Users - Unlimited sales channels - 1 Site - 10GB/month of free data transaction bandwidth - AI Tokens - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance Advanced $200.00 per month Plan includes: - Start with 2 Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - AI Tokens - Includes 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 50GB of free Cloud Storage - 1 Server instance Unlimited $833.00 flat rate, per month Plan includes: - Unlimited sales channels - 1 Site - 10GB/month of free data transaction bandwidth - Includes 10GB of free Cloud Storage - 1 Server instance - 24/7 Email Support - Unlimited Users Enterprise Plan Pricing available upon request Plan includes: - Unlimited Users - Brand Licensing - Custom Sites - Unlimited Channels - AI Tokens - 3PL Customer Support - Includes 10GB of free Cloud Storage - Live Support - 24/7 Email Support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Item Features - Popular features found in Warehouse Management Barcoding/RFID Compliance Management Demand Forecasting Dock Management Inventory Tracking Multi-Location Order Tracking Picking & Routing Returns Management Shipping Management Supplier Management Supply Chain Management - More features of Item 3PL Management Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Automated Scheduling Batch Processing Billing & Invoicing Bills of Material Client Portal Cost Management Cross Docking Customer Database Customer Management Customizable Fields Customizable Reports Data Import/Export Delivery Management Dispatch Management Document Management eCommerce Management EDI For 3PLs Forecasting For eCommerce For Freight Operations Inventory Control Inventory Management Inventory Optimization Kitting Label Printing Location Tracking Logistics Management Mobile Access Multi-Channel Management Multi-Currency Order Entry Order Fulfillment Ordering Automation Order Management Order Processing Order Routing Procurement Management Product Identification Purchase Order Management Purchasing & Receiving Quotes/Estimates Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receiving Reporting/Analytics Reporting & Statistics Route Optimization Sales Order Management Scheduling Search/Filter Serial Number Tracking Shipment Price Calculation Shipment Tracking Shipping Labels Special Order Management Status Tracking Task Management Third-Party Integrations Traceability Transportation Management Vendor Management Warehouse Management Workflow Management Work Order Management Yard Management ## Item Integrations Constant Contact Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review SPS Commerce Integration rated undefined from -1 review FedEx Ship Manager Integration rated undefined from -1 review Trello Integration rated undefined from -1 review See all 28 integrations ## Item User Reviews Overall Rating 4.6 Ratings Breakdown 5 69% 4 25% 3 6% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.6 Customer support 4.5 Functionality 4.4 Song L. Verified reviewer Warehousing 11-50 employees Used daily for less than 12 months Reviewed February 2026 Excellent warehouse management tools. 5 Overall, it offers a comprehensive set of features and is relatively easy to configure. Highly recommended. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Exceptional inventory management capabilities with high integration, enabling comprehensive warehouse oversight. Robust inbound and outbound functions complemented by convenient terminal services. Warehouse management migration is straightforward. Supports BC system integration for seamless PO and SO connectivity. Cons: What's lacking is a search function, as some content filtering isn't reflected in real time. The search feature isn't user-friendly for beginners, and the menu is cluttered with numerous items—including both new and legacy functions—making it difficult for some users to distinguish relevant content. Reasons for switching to Item A more professional and powerful inventory management tool is needed. Read More SE Sangeetha E. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for less than 6 months Reviewed February 2026 Efficient WMS with Room for Improvement 4 Overall, my experience with Item.com has been positive. It offers reliable warehouse and inventory management features that help streamline daily operations, though there is room for improvement in customization and system performance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User-friendly interface, strong inventory tracking, and smooth order processing that helped streamline daily warehouse operations efficiently. Cons: Limited customization options and occasional system lag during peak operations, which can slow down workflows. Reasons for switching to Item There is a delay on inventory syn between marketplace. Read More eq eric q. Verified reviewer Logistics and Supply Chain 201-500 employees Used daily for less than 2 years Reviewed January 2024 Good product easy to use 3 WMS is good and easy to our team like to use it. Ratings Breakdown 2 Ease of use 4 Value for money 2 Customer support 2 Functionality Pros: API connection and API team to set up integrations Cons: there are a lot of customization need to be set up before use Read More AS ALFREDO S. Verified reviewer Warehousing 51-200 employees Used daily for less than 12 months Reviewed February 2026 satisfied working with ITEM 5 I’ve worked with a few different systems over the years, and I can honestly say implementing Item WMS has made one of the biggest differences in our day-to-day operations. Before the system, a lot of our processes were manual or relied too heavily on paper and spreadsheets. Picking would slow down during peak hours, small errors would turn into bigger problems, and it took too much time to track down inventory discrepancies. Since moving to this WMS, everything feels more controlled and organized. Picking is much more efficient now. The directed pick paths save our team a lot of walking time, and the real-time inventory updates mean we’re not chasing product that isn’t actually there. Order accuracy has noticeably improved, and we’ve seen fewer returns due to picking mistakes. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, understandable, and takes you step by step. team are there when you need them for a problem and solved the issues. Cons: I am satisfied with the system; I think it's the best version so far. Nothing negative to say. and happy working with ITEM. Read More RH Richard H. Verified reviewer Consumer Goods 2-10 employees Used daily for less than 6 months Review source Reviewed February 2024 Been using Item.com for a month and it's a game changer 5 I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the systems we used before whiling having some very advance features like voice notification and having best practices built into it's practice that ensure inventory and fulfillment accuracy. It's got a lot of features packed into a next generation solution that is far more advanced than much more expansive solutions on market. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ITEM.COM designed their system to ensure best practice and ultimately accurate order fulfillment and inventory accuracy. Their voice notification feature is a game changer as it tells your warehouse exactly what to do next without them needing to think or having particular experience while doing everything in a way that nothing will be done incorrectly. At first you would expect this to be any other WMS/OMS you have seen out there with regular features with their price point, but once you start using you realize this is the next generate with features all the other software has been missing. Perhaps these features were available before on the 6-7 figure systems, but certainly it's the first time I have had the convenience and it is a game changer. Cons: You need to ensure you follow their system for it to work, the patience of going through the process and setting it up correctly will pay dividends but you do need to spend the time to set things up correctly. You should not come into it with the mind set of this being able to help a small portion of your operation, because it works as a whole solution, not individual features. Reasons for switching to Item Introduced and Demoed during Prosper Show and was looking to switch from previous system already. Read More RY Rayin Y. Verified reviewer Consumer Goods 1001-5000 employees Used daily for more than 2 years Reviewed January 2024 Warehouse Management System 4 Overall it's a good, but per user account is more than Netsuite which is way too expensive Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Flexibility, development team willing to spend time to help Cons: Search Function, there's no ability to use the critical in the saved search like other software Reasons for switching to Item RF Smart has the limitation for the BOL, also, the speed of generate the labels is way too slow Read More JH John H. Verified reviewer Consumer Electronics 51-200 employees Used daily for less than 2 years Reviewed January 2024 Implementation was easy 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Full of features that serve the purpose of managing the warehouse Cons: Pick Process can be a little easier for the warehouse team. Reasons for switching to Item We needed a solution that can manage LTL Orders Read More Carlos M. Verified reviewer Logistics and Supply Chain 51-200 employees Used daily for less than 2 years Reviewed February 2026 Frantastic, flexible WMS 5 Great! The support team is very responsible and knowledgeable, and the system is robust and stable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's a very comprehensive system to manage a warehouse. I have used other WMS before but this is much easier to use. Cons: I think the learning videos could be better. It's sometimes difficult to learn how to operate the system without asking. Read More PJ Prakash J. Verified reviewer Logistics and Supply Chain 11-50 employees Used daily for less than 6 months Reviewed February 2026 Powerful WMS with Easy Usability but Limited Advanced Customization 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Item is its intuitive, easy-to-use interface combined with strong WMS and OMS features. It streamlines warehouse operations, integrates well with other systems, and offers great value for the price while improving efficiency and accuracy. Cons: What I liked least about Item was that some advanced features like reporting and analytics felt limited, and the setup and customization required careful attention. Additionally, certain automation and cycle count capabilities weren’t as robust as high-end WMS systems, which can make scaling complex workflows harder without extra tweaks. Read More JZ Jose Luis Z. Verified reviewer Logistics and Supply Chain 201-500 employees Used daily for more than 2 years Review source Reviewed February 2024 Goodbye paperwork, Hello efficiency: Item WMS streamlines our operations. 5 While we may be facing, issues and challenges of everyday work life. One thing I can count on our WMS is so easy to use and it works. That is one less thing I have to worry about. that's important to me! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very friendly and easy to use. no complicated non-sense. the Dark theme color is perfect for the vision. Cons: the timer sounds when on idle time process. maybe a softer tone would probably be better. other than that, there is no negative things about this program. Read More Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) ## Other Top Recommended Warehouse Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2044) Recently recommended **66** times [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **41** times [Focus X](https://www.softwareadvice.com/product/3600-focus/) **3.8** (119) Recently recommended **34** times [SAP S/4HANA Cloud](https://www.softwareadvice.com/accounting/sap-s-4hana-cloud-profile/) **4.3** (358) Recently recommended **27** times Stuck Between Options? Our experts can help you compare Item with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice