Radaro
About Radaro
Awards and Recognition
Radaro Pricing
Radaro subscription pricing starts at $495 + local taxes p/month is based on scaling, volume, users.
Starting price:
$495.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Radaro
1 - 5 of 28 Reviews
Daniel
Verified reviewer
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Radaro - A Necessary but easy to use Delivery Management Platform
My experience with Radaro has been exceptional. We have reduced the number of phone calls being made either by customers to stores or internally by providing the ability to self-service. We know what our trucks are doing in real time now. Our NPS data is more reliable now and has increased. Our DOT performance has increased dramatically. I could not recommend this product more highly
PROSRadaro's agility and speed to improve on an already impressive product is outstanding. They have obviously built a culture within their team which has led to an extremely positive experience dealing with them, nothing is ever hard for them, from common help desk issues to major integration builds. The product itself is easy to use and easy on eye which encourages staff to use it rather than make internal phone calls. The driver facing app is simple enough for all levels of driver to learn and utilise effectively very quickly. It also integrates with the phones map software and phone app giving the driver the ability to use these apps without leaving the Radaro app. The end customer updates provide customers with real time information, whether it be live tracking, where the customer is in the driver’s delivery queue. It also provides SMS advice when the driver is enroute to the next customer (providing an estimated delivery time) and will also provide an SMS if the product was undeliverable.
CONSIf a delivery is failed, Radaro will send an email alerting our business of the failure and the reason. Unfortunately, at this stage only one email address can be used. I can bypass this by creating email groups, however this is not available to everyone. The search function is limited to specific fields, it would be great to see a greater range of search criteria.
Michael
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
A must for any delivery company!
We have been using Radaro for approximately 5 years, we are a delivery partner of a number of different big box retailers. When onboarding clients Radaro is always part of our presentation. Some of the benefits for our business has been; - Fantastic visibility for our end users. - Reduced incoming and out going phone calls due to time windows SMS's sent out on the day prior/ live in queue position during delivery day. - Less need to contact our field teams, as we can monitor the progress of the day with their "Real time tracking" - Great tool when analysing staff efficiencies. - Large amount of photos on PODs ensure that all products can be captured. - Ease of use for our field teams. - Radaro has a great support team that is always there to help with adding merchants/ troubleshooting.
CONSNo cons at the moment.. Whenever there has been the team are alway open for feedback!
alison
Farming, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Radaro Value to Business
Great team to work with , efficient in providing solutions to any queries we have. Provides exactly what we were trying to achieve for our customer service
PROSWe deliver turf - a living product that is effected by temperatures - so we love that we can offer real time , live tracking for our customers to enable speedy and efficient installation as soon as the turf is delivered to site.
CONSNot sure I have come across something I dont like so far
Reason for choosing Radaro
Cannot recall what other products we investigated - obviously we chose Radaro because it offered us the solution we were looking for.
Jeremy
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Radaro is a great App for my Pet Transport Business
Radaro has been an integral part of our new business. We get a lot of amazing feedback from our customers about how the app improves communications, transparency(live tracking). The optimisation works very well for us, we rely on this feature to map out our transport routes for our driver along the East Coast.
PROSLive Tracking Optimisation of routes Automated notifications Customer Support
CONSRadaro wasn't really built to accomodate our business however the Team went above and beyond to customise and build functionality for us!! thanks Guys
Reason for choosing Radaro
The Radaro team were so helpful and easy to deal with, I would highly recommend working with them.
Carlos
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Rodaro Review
Very satisfied.
PROSEase of use and customer support. Price point was also ok.
CONSNothing I can think off at this time. Maybe having the ability to keep records for longer period of time.