RASTRAC software


26 reviews(4.5/5)
26 reviews(4.5/5)

RASTRAC is an on-premise fleet management solution for light vehicle fleets, large trucks, heavy equipment, construction and public safety vehicles. Primary features include GPS tracking, asset management and compliance management.

The GPS tracking module allows users to record events, asset use statistics, asset activation, asset location, hours of use, temperature, door open and closing. Users can see location and path information in map form and view/ print reports.

Mobile apps are available for Android and iOS. Users can track employees, family members, team members and assets. It also provides advanced reporting feature.

RASTRAC is priced per device per month. It is available worldwide.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

26 Reviews of RASTRAC

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  • Ronnie from TTG Utilities

    Number of employees: 51-200 employees

    July 2017

    It has been ok. We have had some units that were not reporting and I never received notification.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Eventually I get the information I need.

    Pros

    After spending some time navigating through the website, I can get the necessary information that I need.

    Cons

    I don't like the time it takes to navigate through the website. It needs to be more user friendly. I have found some units were not set up for non-reporting as all units were supposed to have been setup.

    Review Source: Capterra
  • Ronnie from North Texas Haulers, inc.

    Number of employees: 2-10 employees

    July 2017

    over all good experience and very proffesional

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like the most is the fact that I can create geo fences, check the gauges on trucks and create weekly reports of when and where my trucks have been.

    Review Source: Capterra
  • Angela from Kitchen Klean, Inc.

    June 2017

    I have to track our drivers to insure that they are where are supposed to be at the correct time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The "real-time" tracking has come in very handy when we need to have our guys change their route at the last minute.

    Cons

    I find it extremely difficult navigating through the screens and the fact that It can only be opened in "FireFox" makes it even more difficult

    Review Source: Capterra

    Response: Manning Navcomp, Rastrac Net, Inc.

    July 2017

    Thank you for your review, Angela. We're thrilled that you are finding the software handy when you need to change routes. We have reached out to you and shown that FireFox is not the only browser you are able to use for the Rastrac software. Please let us know if you have any other concerns. Thanks again!

  • Wayne from Fleet Maintenance of Texas

    Number of employees: 11-50 employees

    March 2017

    TOTAL SATISFACTION WITH RASTRAC DEVICES

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Since the first day I met a Rastrac representative I have been totally satisfied with their customer service and their devices. The devices we use allow us to track equipment location and mechanical operations. They allow us to make decisions about our equipment while the equipment is in the field that we could never do before. We are able to determine possible equipment malfunctions as they begin to happen and determine operator error as well. The ability to determine operator error has decreased our number of nuisance service calls by 75%. This has been a huge savings in money and time. The device information has also allowed us to correct equipment problems in the early stages that also save us a tremendous amount of time and money. The ability to know where all of the equipment is at all times almost eliminates all stress. I am totally satisfied with the Rastrac equipment and their support team.

    Pros

    Easy to use and great support

    Cons

    n/a

    Review Source: Capterra
  • Alicia from Hotsy Carlson

    March 2017

    The support staff Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The customer support is wonderful! customer suppor representatives have been great! Thank you so much for all your patience with me too. The trackers that are on my equipment have helped me keep track of where my equipment is and has also played the part in recovering equipment that was stolen.

    Review Source: Capterra
  • Jeff from JLG Technology

    Number of employees: 2-10 employees

    March 2017

    Service and Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Manning Navcomp has been outstanding in customer service. Helping in solving problems as well as helping develop new way to us this product. The sale staff is away available to answer any question on new and old products.

    Pros

    easy to use. lots of feautures

    Cons

    none

    Review Source: Capterra
  • Dan from Alta Mere Dallas

    March 2017

    Great Service/Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Worked with a customer rep and staff to get unit turned on and tested. They explained the unit and how it worked in a timely manner. Thanks, great job

    Review Source: Capterra
  • Crystal from Allstate Signal & Construction, LLC.

    Number of employees: 11-50 employees

    March 2017

    Happy Customer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Anytime I have any sort of issues they always come through and resolve my issue. They always take time to listen to my concerns.

    Review Source: Capterra
  • stephanie from SIS

    Number of employees: 51-200 employees

    March 2017

    Excellent service, functionality and operability

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Use of platform to provide service to clients, expectations fulfilled and pending improvements to avoid slow operation,

    Pros

    The functionalities provided by the platform

    Cons

    Sometimes it operates slowly

    Review Source: Capterra
  • terry from Erickson Construction

    Number of employees: 501-1,000 employees

    March 2017

    Vehicle tracking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The team worked with us to find the best solution and followed through to make sure we were taken care off. Good job.

    Review Source: Capterra
  • Timothy from ASCO

    Number of employees: 201-500 employees

    March 2017

    Great Service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We at ASCO have had two big projects where we need Mr. Wells and Rastrac and they have pull through both times with flying colors. ASCO is vary pleased with Mr. Wells and the service he has provided to us.

    Pros

    we can find our equipment.

    Cons

    very little.

    Review Source: Capterra
  • Hector from Alice Police Dept

    March 2017

    APD RASTRAC REVIEW

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GPS is awesome. Great sales and customer service!!! Rep is a great saleman and is easy to access. Rep the installer does quality work.

    Review Source: Capterra
  • Kelly from Family

    March 2017

    Good as gold!

    Ease-of-use
    Functionality
    Quality
    Support

    Peace of mind is worth everything , and Ractrac gives it to you on a silver platter! What a wonderful and professional organization , and I cannot speak highly enough of the gentleman behind the organization, Randy! Do yourself a favor, and if you are considering a tracker service, contact Ractrac today!

    Review Source: Capterra
  • Kenneth from UTHSCSA

    September 2015

    Rastrac is a great product and assists us everyday in monitoring our fleet usage.

    Ease-of-use
    Quality
    Support

    Rastrac is easy to use. Reporting features are very useful. There are sometimes issues with the product and the browser.

    Review Source: Capterra
  • Kevin from AAN RenTools, Inc.

    September 2015

    Rental store asset management

    Ease-of-use
    Quality
    Support

    Software is easy to setup and navigate. Notices / alerts when equipment leaves a GEO fence seems to be sporadic.

    Review Source: Capterra
  • Adrean from A. Allan Special Investigations

    September 2015

    Excellent vendor

    Ease-of-use
    Quality
    Support

    I was very happy to learn that this vendor has taken over the company who was servicing my GPS needs. It is all a smooth sail now.

    Review Source: Capterra
  • Heather from Advantage Masonry

    September 2015

    Revelations have occurred!

    Ease-of-use
    Quality
    Support

    We love this service! We had been having issues with employee disputes on times and this has essentially gotten rid of that issue. By knowing where the fleet is at all times we are able to pinpoint the discrepancies with employee time issues and either confirm whether accurate or not. It has saved us a lot of money and time spent arguing with employees. I recommend this service to everyone we meet.

    Review Source: Capterra
  • Wayne from Fleet Maintenance of Texas

    September 2015

    I have been using RASTRAC for several years and have found the software to be extremely user friendl

    Ease-of-use
    Quality
    Support

    My experience with RASTRAC has been totally positive. There is nothing negative about RASTRAC. The software is user friendly and RASTRAC has made changes on a regular basis to keep up with the ever changing technology environment. RASTRAC has a representative named Michael Wells and he is the best representative of any company I have ever seen. RASTRAC is a superb company. I would recommend RASTRAC to everyone.

    Review Source: Capterra
  • HERMINIA from CASABLANCA FISHERIES LLC

    September 2015

    AWESOME!!!

    Ease-of-use
    Quality
    Support

    CAN'T COMPLAIN. VERY EASY TO DEAL WITH.

    Review Source: Capterra
  • Meer from FTT

    September 2014

    About the Software Reports and Hardware.

    Ease-of-use
    Quality
    Support

    We were using the devices MT Gu, MT GI, MT GL and Some satellite devices. Devices are simply superb. But It needs to be improved in Hardware and Software Reports. Regarding software reports, We need Speed Reports with duration i.e how much driver over speed the vehicle on given limit. and Location Speed Reports (If we apply the speed limit to the location, those records should be displayed within that location with given speed limit).

    Review Source: Capterra
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