---
title: "RedAlert Software Reviews, Demo & Pricing - 2026"
description: "Review of RedAlert Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/fleet-management/redalert-nmx-profile/"
page_type: "product"
language: "en"
---

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RedAlert

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Overview

# RedAlert Review

Custom quote Free trial 1 plan

Wondering if RedAlert is right for your organization?

Our Fire Department Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

RedAlert

4.5

[(4)](https://www.softwareadvice.com/fleet-management/redalert-nmx-profile/#reviews)

Pricing

Pricing available upon request

### About RedAlert

RedAlert by Alpine Software is the all-in-one fire department management platform trusted by departments for 30+ years. Built for the firehouse, it brings reporting, scheduling, inspections, personnel records, and asset tracking into one connected system. Capture incident data in the field with mobile and MDT tools, run code-compliant inspections, track duty hours at the kiosk, and stay ahead of NERIS reporting requirements. RedAlert handles the day-to-day so command staff can focus on the mission, not the paperwork. From single stations to full county rollouts with multi-FDID support, it scales to fit your operation. And when you switch, we bring your data over with you. See why fire departments across the country rely on RedAlert to run smarter, stay compliant, and respond faster.

Wondering if RedAlert is right for your organization?

Our Fire Department Software selection experts can help you in 15 minutes or less.

## RedAlert User Interface

## Popular RedAlert Alternatives

Main Product

RedAlert

4.5

[(4)](https://www.softwareadvice.com/fleet-management/redalert-nmx-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   1.0Value for money
-   3.67Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[First Due](https://www.softwareadvice.com/fleet-management/first-due-profile/)

4.6

[(58)](https://www.softwareadvice.com/fleet-management/first-due-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.36Value for money
-   4.57Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[eSchedule](https://www.softwareadvice.com/product/171508-eschedule/)

4.8

[(77)](https://www.softwareadvice.com/product/171508-eschedule/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.85Value for money
-   4.83Customer support
-   4.62Functionality

Pricing

Starting at $1200.00 per year

Get Price

Alternative Product

[CityReporter](https://www.softwareadvice.com/fleet-management/cityreporter-profile/)

4.4

[(22)](https://www.softwareadvice.com/fleet-management/cityreporter-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.64Value for money
-   4.86Customer support
-   4.42Functionality

Pricing

Available upon request

Get Price

Alternative Product

[AssetPool](https://www.softwareadvice.com/fleet-management/assetpool-profile/)

4.8

[(38)](https://www.softwareadvice.com/fleet-management/assetpool-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.69Value for money
-   4.82Customer support
-   4.55Functionality

Pricing

Starting at $190.00 per month

Get Price

Alternative Product

[Aladtec](https://www.softwareadvice.com/hr/aladtec-profile/)

4.6

[(17)](https://www.softwareadvice.com/hr/aladtec-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.69Value for money
-   4.64Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

## RedAlert Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## RedAlert Features

-   Popular features found in Fire Department
    
    Alerts/Notifications
    
    Equipment Tracking
    
    Facility Management
    
    For First Responders
    
    Incident Response Checklists
    
    In-Vehicle Navigation
    
    Records Management
    
    Scheduling
    
-   More features of RedAlert
    
    Activity Tracking
    
    API
    
    Attendance Management
    
    Barcode Recognition
    
    Communication Management
    
    Compliance Management
    
    Customizable Forms
    
    Document Management
    
    Employee Management
    
    Event Calendar
    
    Geographic Maps
    
    Incident Management
    
    Inspection Management
    
    Inventory Management
    
    Maintenance Scheduling
    
    Multi-Location
    
    Pictometry Imagery
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Search/Filter
    
    Status Tracking
    
    Tactical View
    
    Training Management
    
    User Management
    

## RedAlert Integrations

Hexagon

Integration rated undefined from -1 review

Vector LMS & Training

Integration rated undefined from -1 review

## RedAlert User Reviews

## RedAlert customer ratings

- Overall rating: 4.5/5
- Total reviews: 4

### Rating distribution

- 5 stars: 3 reviews (75%)
- 4 stars: 0 reviews (0%)
- 3 stars: 1 reviews (25%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 1/5
- Customer support: 3.7/5
- Functionality: 4/5

---

Have you used RedAlert and would like to share your experience with others?

### Integration at its best!

- Overall rating: 5/5
- Reviewer: Josh K.
- Product usage: Used unspecified for unspecified
- Reviewed: May 2016
- Review source details: This review was submitted organically. No incentive was offered

We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. We would never go with any other software. Period. I recommend this to all my neighboring departments.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Horrible - not sure how they are still in business. No one calls back - over promise under deliver!

- Overall rating: 5/5
- Reviewer: CHARLIE A.
- Product usage: Used daily for more than 2 years
- Reviewed: February 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Software is easy to use. All the modules work together real well. I guess my issue is the customer service - horrible!

#### Cons

The customer service and support is the worst. If you want something done or added you should plan at least a year out. It may take that long for someone to call you back or actually get the item completed. When you see there booth at any show, just keep walking.

---

### Absent Customer Service

- Overall rating: 3/5
- Reviewer: John P.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

Poor communication and follow up to completing configurations.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

System works great once completed to your specifications.

#### Cons

Very poor customer service. Never responds to emails for service. Constant follow up phone calls for status updates on projects. Very poor communication and follow up.

#### Reasons for choosing RedAlert

Product is good when it works/complete. We are 2-3 years of use and items still are not complete. Currently exploring a demo on another product to migrate away from.

---

### Best RMS Software ever!

- Overall rating: 5/5
- Reviewer: Steve F.
- Product usage: Used unspecified for unspecified
- Reviewed: May 2016
- Review source details: This review was submitted organically. No incentive was offered

I would never go with any other company for my Fire Department's records and dispatching.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

Showing 1 - 4 of 4 Reviews

## Other Top Recommended Fire Department Software

[First Due](https://www.softwareadvice.com/fleet-management/first-due-profile/)

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**4.4** (43)

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[AssetPool](https://www.softwareadvice.com/fleet-management/assetpool-profile/)

**4.8** (38)

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[AMCS Fleet Maintenance](https://www.softwareadvice.com/fleet-management/dossier-fleet-maintenance-profile/)

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Stuck Between Options?

Our experts can help you compare RedAlert with other top options, so you can find the best fit for your needs.

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RedAlert Software Reviews, Demo & Pricing - 2026