We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. We would never go with any other software. Period. I recommend this to all my neighboring departments.

Software is easy to use. All the modules work together real well. I guess my issue is the customer service - horrible!

The customer service and support is the worst. If you want something done or added you should plan at least a year out. It may take that long for someone to call you back or actually get the item completed. When you see there booth at any show, just keep walking.

Poor communication and follow up to completing configurations.

System works great once completed to your specifications.

Very poor customer service. Never responds to emails for service. Constant follow up phone calls for status updates on projects. Very poor communication and follow up.

I would never go with any other company for my Fire Department's records and dispatching.