# Uber Freight Software Reviews, Demo & Pricing - 2026

> Review of Uber Freight Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/fleet-management/uber-freight-profile

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Uber Freight

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Overview

[Reviews](https://www.softwareadvice.com/fleet-management/uber-freight-profile/reviews/)

# Uber Freight 2026: Benefits, Features & Pricing

Wondering if Uber Freight is right for your organization?

Our Freight Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Uber Freight

3.6

[(29)](https://www.softwareadvice.com/fleet-management/uber-freight-profile/reviews/)

Pricing

Pricing available upon request

### About Uber Freight

Uber Freight’s Transportation Management System (TMS) is an end-to-end logistics and transportation management platform designed for mid-market and enterprise businesses. It delivers comprehensive control from procurement through execution, visibility, settlement, and optimization across all modes and global regions.

Core Capabilities

1.  Intelligent Procurement & Carrier Management.  
    \-Predict spot rates with high accuracy using proprietary pricing models and machine learning.  
    \-Run spot auctions or get instant carrier quotes in one interface.  
    \-Upload and manage contract rates and routing guides via Uber Freight Exchange.  
    \-Award contracts, communicate with carriers, and optimize for cost, service, and mode—all from one dashboard.  
    \-Leverage smart load matching and Optimizer tools to decrease empty miles and increase load efficiency.
2.  Unified Execution & Visibility.  
    \-Execute shipments across truck, rail, intermodal, parcel, ocean, and air with global consistency and ease.  
    \-Monitor carrier performance via data-driven scorecards.  
    \-Navigate logistics complexity with a modern Control Tower—an intuitive command center delivering real-time, end-to-end shipment visibility, actionable insigh...

ts, and exception management tools. 3. Proactive Exception Management & Risk Mitigation. -Receive real-time dashboards and predictive service-risk triggers to address disruptions before they escalate. -Automate exception handling with faster data refresh rates and a centralized workflow for updating loads, commenting, or tracking deviations. 4. Analytics, BI & Strategic Insights. -Gain visibility into operations using weather, traffic analytics, KPIs, and disruption indicators. -Use flexible KPI dashboards and reporting to measure global performance, detect trends, and support data-driven decisions. -Empower smarter logistics strategy with generative AI tools, AI-enabled audit and payment workflows (via OCR), and predictive load-cost modeling. 5. Enterprise-Grade Flexibility & Evolution. -Built to evolve, Uber Freight’s TMS adapts to the complexity of growing enterprise operations—with flexibility, security, reliability, and speed embedded at its core. -The Control Tower serves as a customizable home screen, surfacing critical information the moment teams log in. 6. Operational Efficiency & Cost Control. -Streamline logistics processes—from appointment scheduling to freight audit and settlement—with automation that boosts productivity and lowers cost. -Intelligent load-matching and routing reduce empty miles—by up to 10–15%—helping shippers contain costs and improve sustainability. Why This Matters for & Enterprise Businesses: -Scale-ready: Built for complex, multimodal supply chains—not small volume or low-touch operations. -Unified Platform: Procurement, execution, visibility, settlement, BI, and analytics—all in one system. -Predictable Savings & ROI: Optimized routing and AI-driven pricing deliver measurable cost reductions and efficiency gains. -Agile & Future-Proof: Continually enhanced with AI, modular interface upgrades, and global visibility support. -Control Center Advantage: The modern Control Tower empowers logistics teams with instant insights and faster decision-making.

Wondering if Uber Freight is right for your organization?

Our Freight Software selection experts can help you in 15 minutes or less.

## Uber Freight User Interface

## Popular Uber Freight Alternatives

Main Product

Uber Freight

3.6

[(29)](https://www.softwareadvice.com/fleet-management/uber-freight-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   3.73Value for money
-   3.44Customer support
-   3.86Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/)

4.6

[(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.53Value for money
-   4.37Customer support
-   4.55Functionality

Pricing

Available upon request

Get Price

Alternative Product

[AWS Supply Chain](https://www.softwareadvice.com/product/521690-AWS-Supply-Chain/)

5.0

[(1)](https://www.softwareadvice.com/product/521690-AWS-Supply-Chain/#reviews)

Ratings Breakdown

-   4.0Ease of use
-   4.0Value for money
-   4.0Customer support
-   4.0Functionality

Pricing

Starting at $0.28 per month

Get Price

Alternative Product

[CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/)

4.7

[(79)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.79Value for money
-   4.88Customer support
-   4.56Functionality

Pricing

Starting at $599.00 per month

Get Price

Alternative Product

[Easyship](https://www.softwareadvice.com/scm/easyship-profile/)

4.4

[(284)](https://www.softwareadvice.com/scm/easyship-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.23Value for money
-   4.24Customer support
-   4.14Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Item](https://www.softwareadvice.com/fleet-management/item-profile/)

4.6

[(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.64Value for money
-   4.53Customer support
-   4.44Functionality

Pricing

Starting at $200.00 per month

Get Price

## Uber Freight Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Uber Freight Features

-   Popular features found in Freight
    
    3PL Management
    
    Accounting
    
    Customer Management
    
    Document Management
    
    Quotes/Estimates
    
    Rate Management
    
    Route Optimization
    
    Shipping Management
    
    Transportation Management
    
    Truckload Management
    
-   More features of Uber Freight
    
    Carrier Management
    
    Communication Management
    
    EDI
    
    For Freight Operations
    
    Generative AI
    
    Geographic Maps
    
    GPS
    
    Maintenance Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Routing
    
    Scheduling
    
    Scorecards
    
    Shipment Tracking
    
    Vehicle Tracking
    

## Uber Freight Integrations

NetSuite

Integration rated undefined from -1 review

## Uber Freight User Reviews

Overall Rating

3.6

Ratings Breakdown

5

45%

4

17%

3

14%

2

3%

1

21%

Secondary Ratings

Ease of Use

4.2

Value for money

3.7

Customer support

3.4

Functionality

3.9

VR

Verified

Reviewer

Medical Devices

201-500 employees

Used monthly for less than 6 months

Review source

Reviewed August 2022

Uber Freight simplifies logistics for the small business

5

It’s been great and I hope it expands

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

It’s ability to easily coordinate shipments on a mobile device when you are on the go

Cons:

Sometimes the shipping times and options do not fall within the desired delivery

Reasons for switching to Uber Freight

Easier logistically

Read More

SE

Sandra E.

Verified reviewer

Warehousing

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2025

Value money because saving so many steps and we can set appointment tender correct amount and more things

5

Well my expirence is wonderfull I think is easy to learn because we just start usse Ubrer freight for our Office depot orders I really recomended I like

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Well the most I like about uber freight easy of use easy to learn you can found order with shipment number or PO number you can see routes going to diferents places and planing pickup about customer services in case you can get in easy you just request for help support and they send you fast code by email

Cons:

Well I don't like sometimes is disconected really I don't know what reason happend this I'm not sure is our internet or an issue with the web site

Read More

NP

Njood P.

Verified reviewer

Wholesale

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2026

Hidden Fees and Terrible Customer Service

1

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

No significant pros based on my experience. The service did not meet expectations, and the overall process was frustrating and disappointing.

Cons:

My experience with Uber Freight was extremely disappointing. At first, their pricing seemed reasonable and competitive, but after the service was completed, unexpected hidden charges were added increasing the final cost by nearly 50% above the original quote. What made the situation even more frustrating was the lack of transparency and customer support. When I requested proof or documentation for the additional charges they claimed were necessary, they were unwilling or unable to provide clear evidence. Customers deserve honesty, communication, and accountability, especially when unexpected fees are involved. Overall, I would rate my experience a 0/10. I would not recommend Uber Freight to others, nor would I choose to use their services again in the future.

Read More

RK

Radoslaw K.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

TMS Tool Used to Schedule the Warehouse

4

Easy to view and use TMS system that at times poses a challenge to fix mistakes.

Ratings Breakdown

5

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

Ease of view of the daily inbound and outbound volumes. Helps the warehouse plan all the shipments for the following days, as well as, to make sure there is dock capacity for all the inbounds.

Cons:

Challenging to change shipping times after closing the orders. Sometimes a teammate can click the wrong thing or enter the wrong information and in turn that affects the transportation score.

Read More

FS

FRANK S.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2025

uber freight

5

very pleased with this platform for owner operators

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The ease of finding loads to move within the region

Cons:

The updates of the products. needs more frequent updates.

Read More

PG

PARSU G.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Love to work with uber

1

Only the reason uber freight don’t accept good carrier.my carrier is outstanding Fmcsa safety ratings.even uber don’t accept

Ratings Breakdown

5

Ease of use

5

Value for money

1

Customer support

1

Functionality

Pros:

Uber freight remove my load board since 2022 with out any reason i am keep on calling for reactivated keep saying only one sentences call us back after 6 month its been from 2022 till December 2025 no this is moving any where does still exist uber freight.

Cons:

i love to work with uber freight through bookings from apps and send counter offer also but i loss my home to work with uber freight any more.

Reasons for choosing Uber Freight

ITS OKEY TO HAUL UBERFREIGHT SOME WHAT IN SITUATION

Read More

DJ

Douarou J.

Verified reviewer

Music

Self-Employed

Used daily for free trial

Review source

Reviewed October 2024

Uber freight review

5

Best to send all your product to destinantion in the world

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Best logistic for entreprise and all user to deliver product end to end

Cons:

Fast to receive product in the world available for many oders

Read More

CA

Cindy A.

Verified reviewer

Sports

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed December 2023

Worst customer service and reliability in freight

2

I had 2 trouble-free loads in 2020, but since then have had nothing but stress, hassle and expensive damages from this company. Two separate loads at separate times where the driver didn't show and UBER Freight did nothing about it and left my order hanging open for days with no movement and poor communication. I ended up just canceling and booking elsewhere. The final straw was when I booked a simple load across town (7 miles) and the driver managed to overturn drums that were securely strapped. 14 years of shipping these drums and I've never had a single instance of damage. I had reports of poor vehicle conditions from both the origination and destination points and a route map that showed he literally drove in circles over the course of the 3 hours he took to travel 7 miles. The driver lied about the timing saying he had to wait for a dock and was sitting outside when no dock appointment was required. He said the damage occurred at the drop off by the destination staff. UBER denied my claim. WORST customer service EVER.

Ratings Breakdown

3

Ease of use

2

Value for money

1

Customer support

3

Functionality

Pros:

Low cost compared to alternatives and easy to use platform for booking.

Cons:

Cancelled loads without notice. Little information or help from staff to re-book cancelled loads - they pretty much just tell you they will let you know when they find a driver and then radio silence. TERRIBLE claims process when there is an issue. Will side with the carrier even if you have proof and all they have is the word of the driver that created the problem. You can pretty much assume you won't get a dime.

Reasons for switching to Uber Freight

Cost. I won't do it again, however. The savings are not worth the hassle or and cost of damages that can't be reimbursed.

Read More

Sam B.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed June 2022

The perspective from a freight forwarder

3

You get what you pay for. Uber is cheap, which means they are paying the drivers less than they could be making elsewhere, and the avalanche of disappointment continues to flow downhill. I want to root for Uber Freight because it is the closest thing the US has to Huolala, a similar app in China. That service is excellent! But if you look at the B2C Uber, the future looks like they will continue to try their hardest to pay their drivers the least possible amount while spending their profits on anything other than supporting those who move their freight. I hope I am wrong with this as they continue to grow. But I will suggest to anyone thinking about using them to do what I recommend all of our customers do. Take 1-2 of your non-urgent shipments, and test them with them. See how things go.

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

Many of our customers use Uber Freight, and some ask us to handle the bookings and arrange the pick-ups. Uber Freights app is just about as useful as ordering a car on their B2C app. It is incredible, the rates are often below-market pricing, and few competitors in this space have made a booking app this easy. And that is about all the pros I have.

Cons:

When Uber Freight works, it is like magic. But most of the time, we see driver cancellations, too late, too early, or any issues. Usually, anytime our clients use Uber Freight, we work with them to arrange 1-2 shipments, and then they stop using them altogether. Their app does a tremendous job making a great first impression, but once it comes time to fulfill unless you can have loose pickup and delivery times, good luck relying on them.

Read More

NO

Nicky O.

Verified reviewer

Textiles

2-10 employees

Used monthly for free trial

Review source

Reviewed April 2024

It’s a great free trial experience.

5

Overall my experience has been good. I used a free trial but once my business picks up more I may sign up.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I can easily coordinate shipments on my phone. It’s easy, fast, and affordable! I like that!

Cons:

Uber freight doesnt count the hours the driver is using. So the delivery times are not always correct

Read More

Showing 1 - 10 of 29 Reviews

[See All Reviews](https://www.softwareadvice.com/fleet-management/uber-freight-profile/reviews/)

## Uber Freight Popular Comparisons

[ShipTime vs Uber Freight](https://www.softwareadvice.com/scm/shiptime-profile/vs/uber-freight/)[CartonCloud vs Uber Freight](https://www.softwareadvice.com/scm/cartoncloud-profile/vs/uber-freight/)[Easyship vs Uber Freight](https://www.softwareadvice.com/scm/easyship-profile/vs/uber-freight/)[Pirate Ship vs Uber Freight](https://www.softwareadvice.com/scm/pirate-ship-profile/vs/uber-freight/)

## Other Top Recommended Freight Software

[Item](https://www.softwareadvice.com/fleet-management/item-profile/)

**4.6** (16)

Recently recommended **24** times

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**5.0** (3)

Recently recommended **21** times

[Excalibur WMS](https://www.softwareadvice.com/scm/3plink-profile/)

**4.3** (31)

Recently recommended **18** times

[FreightPOP](https://www.softwareadvice.com/scm/freightpop-profile/)

**4.7** (47)

Recently recommended **15** times

Stuck Between Options?

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