Work&Track Mobile

RATING:

4.6

(16)

About Work&Track Mobile

Work&Track Mobile is a cloud-based field service management solution offered by NEO Managing Mobility. The platform is used across industries such as utilities and logistics. Work&Track Mobile allows users to schedule and dispatch tasks to employees. They can mark service points on a map to show planned routes for technicians. They can also design service provision forms using a drag and drop feature. Staff permissions can be set up based on the organization structure. Service validation signatures and barcode scanning are supported as well. In addition, Work&Track Mobile allows users to customize process workflows and task execution. Field agents can upload photos and videos in their work reports. The solution integrates with other platforms such as Alfresco,...

Work&Track Mobile Pricing

FREE ONLINE DEMO with one of our experts.

Starting price: 

€10.00 per month

Free trial: 

Available

Free version: 

Not Available

1- Build your forms in the easiest way. Design your custom work orders and reports. Offer your customer the information they need when they need it in their own smartphone.

Work&Track Mobile Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Work&Track Mobile

1 - 5 of 16 Reviews

Ron

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

It saved us from chaos

We had a complete lack of information about deliveries status. When a problem arised, the angry customer would let us know. We had perfect control for in-house activities, and zero control for field activities. This system was adapted to the particularities of our business and integrated with our IT in no time, and now we have perfect control of all our deliveries, with digital PoD uploaded instantly to our systems,

PROS

Real time information about the status of each delivery, directly from driver's smartphones.

CONS

You should be careful with communication to subcontractors. In the first respones, they can offer high change resistance if you don't tell them the advantages of using third-party software for both parts to demonstrate that work is done.

Reason for choosing Work&Track Mobile

It was the only one with the adaptation possibilities that we need. We have some particular business processes, that do not fit standard systems, but Work&Track Mobile allowed to define them easily.

User Profile

Valentín Enrique

Verified reviewer

Oil & Energy, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Un Software para todo y para todos, simple y robusto, diseñado para el usuario de campo.

Solucionamos procesos de supervisión de Obras y procesos de prevención de daños por terceros integrado con SAP.

PROS

La dinámica de creación de flujos de trabajos, un sistema simple de diseño, con interfaz muy cómoda para usuarios no programadores.

CONS

Me gustaría tener mayor capacidad de gráficos, creo que ahí se cae un poco, pero no mucho. Los reportes dinámicos son buenísimos para la gestión en vivo, pero los gráficos, un poco engorrosos

Reason for choosing Work&Track Mobile

Simple, cómodo, diseñado desde negocio hacia TI, es decir, se monta en nuestros propios flujos de trabajo.

Reasons for switching to Work&Track Mobile

Por mejorar tecnología y funcionalidad, también por mejorar la flexibilidad de herramientas de terreno, unificando todo en una flexible, simple y potente.

Marcos

Renewables & Environment, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2022

Experiencia con aplicación para inspecciones de campo

Ayuda a contratar servicios a ser ejecutados por terceros y vigilar su ejecución.

PROS

Facilidad de acceso y elaboración de requerimientos.

CONS

Desarrollar un PDF, para visualizar un reporte final, es dificultoso

Reason for choosing Work&Track Mobile

Flexibilidad de uso y precio

Manuela

Wholesale, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Producto versátil y adaptable a las necesidades de la empresa

PROS

Sobre este producto destacaría la versatilidad que ofrece para adaptarse a los distintos procesos de una empresa. Particularmente, nos ha ayudado a detectar fallos y reducir la tasa de errores en envíos, también hemos reducido el tiempo de gestión aumentando productividad, al igual que se ha aumentado la coordinación y comunicación entre departamentos. Su API proporciona la posibilidad de ampliar funciones a nivel más especifico. Finalmente destacar sobretodo el componente humano que te acompaña de una manera ágil y amigable en las dudas que te surgen durante la implantación, algo de vital importancia, gracias al departamento comercial y soporte a usuario.

CONS

Enriquecería algunos de los componentes en los formularios, pero entiendo que es por algo muy especifico de mi empresa.

Reason for choosing Work&Track Mobile

Tras varias demos de esta y otras empresas del sector, vi que Work&Track se podia acoplar a los procesos que teníamos en marcha de la mejor manera. Destaco la importancia de [contenido sensible oculto], que respondió cada duda que me fue surgiendo.

Juan Sebastian

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Neo

EN general estoy contento.

PROS

La integración del producto fue rápida y sencilla. La herramienta es fácil de utilizar.

CONS

Me gustaría que tuviera opción de obtener gráficos con los informes que proporciona.

Reason for choosing Work&Track Mobile

Por la facilidades que ofrecían a la hora de volcar nuestro base de datos y lo moldeable del sistema para adaptarse a nuestra estructura.