Docusign vs Array

RATING:

4.8

(8534)

Docusign has 8534 reviews and a rating of 4.75 / 5 stars vs Array which has 22 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (8534)
4.3 (22)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 25, 2024
September 6, 2021
Pros/Cons
  • Pros

  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • This software is so easy to use. I love the color coordination of the signatures and the ability to set the signing order is great.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
Read all user reviews
  • Pros

  • The ability to attach a photo to a form is brilliant. The app is very easy to use and the offline mode is extremely helpful.
  • Subform is a very useful feature and is probably the feature that stands out. The Data search component is also very useful and also very easy to use.
  • Cons

  • When I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign.
  • I don't like how confusing it is to actually put together a form.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos